Support Worker Castlehill TLNT1_NI in Dungannon

Support Worker Castlehill TLNT1_NI in Dungannon

Dungannon Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Depaul Ireland

At a Glance

  • Tasks: Support individuals experiencing homelessness with daily needs and empower them towards positive futures.
  • Company: Join Depaul, a charity dedicated to ending homelessness and transforming lives.
  • Benefits: Enjoy 35 days annual leave, paid sick leave, and a contributory pension scheme.
  • Other info: Dynamic team environment with opportunities for personal and professional growth.
  • Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
  • Qualifications: 3 GCSEs including Maths and English, plus relevant work or volunteering experience.

The predicted salary is between 30000 - 40000 £ per year.

Salary: £24,896.94

Contract: Permanent

Hours: 35 per week (varied shifts)

Location: Castlehill, Dungannon, BT70 1JP

Employee Benefits:

  • Enhanced Annual Leave: 35 days per year, increasing with length of service
  • Paid Sick Leave
  • Company maternity & paternity pay
  • Contributory Pension scheme
  • Health Cash Back & Rewards Plan
  • Christmas Savers club
  • Bluelight discount card
  • Opportunities to learn and develop within the organisation

About Depaul:

Depaul is a cross-border charity supporting some of the most marginalised individuals, couples, and families experiencing homelessness. Our mission is to end homelessness and change the lives of those affected by it.

Values:

  • We celebrate the potential of people
  • We put our words into action
  • We aim to take a wider role in civil society
  • We believe in rights and responsibilities

About Castlehill:

Castlehill is an innovative temporary accommodation service, based in Dungannon, with 22 self-catering apartments, including 6 suitable for couples. The service offers 24/7 support for homeless people aged 18 and over, working to low threshold and harm reduction principles.

Your new role:

You will be a member of a multi-disciplined team using holistic approaches to support Depaul service users. You will be the first point of contact for service users, agencies, contractors, visitors, etc., ensuring a warm, professional, welcoming engagement.

Key Responsibilities:

  • Ensure the practical needs of service users are met on a day-to-day basis.
  • Support service users with meal preparation, laundry, and general upkeep of their living space.
  • Maintain service user records and provide timely communication relating to service users.
  • Assist case workers in meeting the needs of service users in line with support plans.
  • Ensure Health and Safety standards are met within the service.
  • Undertake cleaning duties as assigned.
  • Complete health & wellbeing and building checks in line with local procedures.
  • Carry out project administration tasks such as upkeep of petty cash, project statistics, and record keeping.
  • Remain vigilant to IT and cyber risks and comply with IT Security policies.
  • Participate in handovers, team meetings, core training, and mentoring of volunteers.
  • Maintain a high quality standard of work in line with Depaul values and ethos.

Essential Criteria:

  • 3 GCSEs A-C including Maths and English or equivalent
  • 1 year paid relevant work experience or 2 years relevant volunteering experience
  • Good working knowledge of risk assessment and management processes
  • Good IT skills, including recording client information
  • Good written and verbal communication skills
  • Understanding of homelessness and related issues
  • Knowledge of statutory and voluntary sector resources
  • Understanding of Health and Safety standards
  • Knowledge of relevant agencies and ability to network
  • Willingness to work within Depaul's vision, mission, and values

Access NI: This post is subject to an Enhanced Access NI check. Having a criminal record will not necessarily debar you from working with Depaul.

NISCC: This post is subject to NISCC registration, which must be completed within your probationary period.

Closing date: 29/5/26

Depaul Ireland are an Equal Opportunities employer.

Support Worker Castlehill TLNT1_NI in Dungannon employer: Depaul Ireland

Depaul is an exceptional employer dedicated to ending homelessness and transforming lives in the Castlehill area. With a strong commitment to employee development, our supportive work culture fosters collaboration and empowerment, allowing you to make a meaningful impact while enjoying generous benefits such as enhanced annual leave, paid sick leave, and a contributory pension scheme. Join us in our mission and be part of a values-driven organisation that celebrates the potential of every individual.

Depaul Ireland

Contact Details:

Depaul Ireland Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Support Worker Castlehill TLNT1_NI in Dungannon

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Depaul Ireland.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Depaul Ireland!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Depaul Ireland, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Depaul Ireland or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Support Worker Castlehill TLNT1_NI in Dungannon

Communication Skills
Teamwork
Problem-Solving Skills
Attention to Detail
Adaptability
Empathy
Flexibility

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Depaul Ireland:Before hitting send, make sure to tailor your application specifically to Depaul Ireland! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Depaul Ireland

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.