At a Glance
- Tasks: Support individuals experiencing homelessness with daily needs and empower them towards positive futures.
- Company: Join Depaul, a charity dedicated to ending homelessness and changing lives.
- Benefits: Enjoy 35 days annual leave, paid sick leave, and a contributory pension scheme.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: 3 GCSEs A-C including Maths and English, plus relevant work or volunteering experience.
The predicted salary is between 24896 - 24896 £ per year.
Salary: £24,896.94
Contract: Permanent
Hours: 35 per week (varied shifts)
Location: Castlehill, Dungannon, BT70 1JP
Employee Benefits:
- Enhanced Annual Leave: 35 days per year, increasing with length of service
- Paid Sick Leave
- Company maternity & paternity pay
- Contributory Pension scheme
- Health Cash Back & Rewards Plan
- Christmas Savers club
- Bluelight discount card
- Opportunities to learn and develop within the organisation
About Depaul:
Depaul is a cross-border charity supporting some of the most marginalised individuals, couples, and families experiencing homelessness. Our mission is to end homelessness and change the lives of those affected by it.
About Castlehill:
Castlehill is an innovative temporary accommodation service, based in Dungannon, with 22 self-catering apartments, including 6 suitable for couples. The service offers 24/7 support for homeless people aged 18 and over.
Your new role:
You will be a member of a multi-disciplined team using holistic approaches to support Depaul service users. Working to a housing-led, low threshold, harm reduction approach, where service users receive a high degree of support and advice.
Key Responsibilities:
- Be the first point of contact for service users, agencies, contractors, visitors, etc.
- Ensure the practical needs of our service users are met on a day-to-day basis.
- Support service users with meal preparation, laundry, and general upkeep of their living space.
- Maintain service users' records.
- Provide colleagues with timely and accurate communication relating to service users.
- Assist case workers to meet the needs of service users in line with support plans and safety and wellbeing management plans.
- Ensure that Health and Safety standards are met within the service in accordance with Depaul's Health and Safety policy and procedures.
- Undertake cleaning duties as assigned by LMT and in accordance with health & safety practices.
- Carry out project administration tasks such as upkeep of petty cash, project statistics, invoices, record keeping, Service Users files, OTIS, Incident and Accident Reporting, etc.
- Remain vigilant to IT and cyber risks and comply with Depaul's IT Security policies.
- Participate in handovers, team meetings, core training, mentoring of volunteers, and supporting other team members.
- Maintain a high quality standard of work in line with Depaul Values and ethos.
Essential Criteria:
- 3 GCSEs A-C to include Maths and English or equivalent
- 1 year paid relevant work experience or 2 years relevant volunteering experience
- Good working knowledge of risk assessment and risk management processes
- Good IT skills, including working knowledge of using IT systems to record client information
- Good written and verbal communication skills
- Understanding of homelessness and the issues that can lead to homelessness
- Knowledge of statutory and voluntary sector resources available to people experiencing homelessness or at risk of homelessness
- Understanding of Health and Safety standards in service delivery
- Knowledge of relevant statutory and voluntary agencies and ability to network/liaise with all relevant bodies
- Willingness to work within the guidelines of Depaul vision, mission, and values
Access NI: This Post is subject to an Enhanced Access NI check. Having a criminal record will not necessarily debar you from working with Depaul.
NISCC: This post is subject to NISCC registration, if you do hold a valid registration this must be completed within your probationary period.
Closing date: 29/5/26
Depaul Ireland are an Equal Opportunities employer.
Support Worker Castlehill JBLE1_NI in Dungannon employer: Depaul Ireland
Depaul is an exceptional employer dedicated to ending homelessness and transforming lives in the Dungannon area. With a strong commitment to employee development, a supportive work culture, and generous benefits including enhanced annual leave and a contributory pension scheme, we empower our staff to make a meaningful impact while fostering their personal and professional growth. Join us at Castlehill, where you can be part of a values-driven team that celebrates potential and actively participates in civil society.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker Castlehill JBLE1_NI in Dungannon
✨Tip Number 1
Get to know the organisation! Research Depaul's mission and values so you can show how your personal beliefs align with theirs. This will help you stand out during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Depaul.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences that demonstrate your skills in supporting vulnerable individuals, as this is key for a Support Worker role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Depaul.
We think you need these skills to ace Support Worker Castlehill JBLE1_NI in Dungannon
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for helping others shine through. We want to see how much you care about making a difference in the lives of those experiencing homelessness.
Tailor Your Application:Make sure to customise your application to reflect the values and mission of Depaul. Highlight any relevant experience or skills that align with our approach to support and empowerment.
Be Clear and Concise:Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your key points stand out!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way to ensure it gets to us directly and helps us keep track of all applicants. Plus, it’s super easy!
How to prepare for a job interview at Depaul Ireland
✨Know Your Values
Before the interview, take some time to familiarise yourself with Depaul's values. They celebrate potential, put words into action, and believe in rights and responsibilities. Be ready to discuss how your personal values align with theirs and share examples from your past experiences that demonstrate this alignment.
✨Showcase Relevant Experience
Make sure to highlight your relevant work or volunteering experience during the interview. Prepare specific examples of how you've supported individuals in challenging situations, particularly those related to homelessness. This will show that you understand the issues and can contribute positively to the team.
✨Demonstrate Communication Skills
As a Support Worker, strong communication skills are essential. Practice articulating your thoughts clearly and concisely. You might be asked to explain how you would handle a difficult situation with a service user, so think through your responses and be ready to showcase your ability to communicate effectively.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, the team dynamics, and the support provided to service users. This not only shows your interest in the position but also helps you determine if it's the right fit for you.
