At a Glance
- Tasks: Support individuals experiencing homelessness with daily needs and empower them towards positive futures.
- Company: Join Depaul, a charity dedicated to ending homelessness and changing lives.
- Benefits: Enjoy 35 days annual leave, paid sick leave, and a contributory pension scheme.
- Other info: Be part of a values-driven team with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: 3 GCSEs including Maths and English, plus relevant work or volunteering experience.
The predicted salary is between 24896 - 24896 £ per year.
Salary: £24,896.94
Contract: Permanent
Hours: 35 per week (varied shifts)
Location: Castlehill, Dungannon, BT70 1JP
Employee Benefits:
- Enhanced Annual Leave: 35 days per year, increasing with length of service
- Paid Sick Leave
- Company maternity & paternity pay
- Contributory Pension scheme
- Health Cash Back & Rewards Plan
- Christmas Savers club
- Bluelight discount card
- Opportunities to learn and develop within the organisation
About Depaul:
Depaul is a cross border charity supporting some of the most marginalised individuals, couples and families experiencing homelessness. Our mission is to end homelessness and change the lives of those affected by it.
About Castlehill:
Castlehill is a supported temporary accommodation service, based in Dungannon, with 22 self-catering apartments, including 6 suitable for couples. The service offers 24/7 support for homeless people aged 18 and over.
Your new role:
You will be a member of a multi-disciplined team using holistic approaches to support Depaul service users. Working to a housing-led, low threshold, harm reduction approach, where service users receive a high degree of support and advice.
Key Responsibilities:
- Be the first point of contact for service users, agencies, contractors, visitors etc.
- Ensure the practical needs of our service users are met on a day-to-day basis.
- Support service users with meal preparation, laundry, and general upkeep of their living space.
- Maintain service users' records.
- Provide colleagues with timely and accurate communication relating to service users.
- Assist case workers to meet the needs of service users in line with support plans.
- Ensure that Health and Safety standards are met within the service.
- Undertake cleaning duties as assigned.
- Carry out project administration tasks such as upkeep of petty cash, project statistics, invoices, record keeping, and incident reporting.
- Remain vigilant to IT and cyber risks and comply with Depaul's IT Security policies.
- Participate in handovers, team meetings, core training, and mentoring of volunteers.
- Maintain a high quality standard of work in line with Depaul Values and ethos.
Essential Criteria:
- 3 GCSEs A-C to include Maths and English or equivalent
- 1 year paid relevant work experience or 2 years relevant volunteering experience
- Good working knowledge of risk assessment and risk management processes
- Good IT skills, including working knowledge of using IT systems to record client information
- Good written and verbal communication skills
- Understanding of homelessness and the issues that can lead to homelessness
- Knowledge of statutory and voluntary sector resources available to people experiencing homelessness
- Understanding of Health and Safety standards in service delivery
- Knowledge of relevant statutory and voluntary agencies and ability to network/liaise with all relevant bodies
- Willingness to work within the guidelines of Depaul vision, mission, and values
Access NI: This Post is subject to an Enhanced Access NI check. Having a criminal record will not necessarily debar you from working with Depaul.
NISCC: This post is subject to NISCC registration, if you do hold a valid registration this must be completed within your probationary period.
Closing date: 29/5/26
Depaul Ireland are an Equal Opportunities employer.
Support Worker Castlehill in Dungannon employer: Depaul Ireland
Depaul is an exceptional employer dedicated to making a meaningful impact in the lives of those experiencing homelessness. Located in Castlehill, Dungannon, our supportive work culture prioritises employee well-being with generous benefits such as enhanced annual leave, paid sick leave, and opportunities for professional development. Join us in our mission to empower individuals and families while enjoying a collaborative environment that values your contributions and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker Castlehill in Dungannon
✨Tip Number 1
Get to know the organisation! Research Depaul's mission and values, and think about how your own experiences align with them. This will help you connect on a deeper level during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Castlehill.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past work or volunteering that showcase your skills in supporting individuals facing challenges. Be ready to share how you’ve made a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Depaul.
We think you need these skills to ace Support Worker Castlehill in Dungannon
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for helping others shine through. We want to see that you genuinely care about making a difference in the lives of those experiencing homelessness.
Tailor Your Application:Make sure to customise your application to reflect the values and mission of Depaul. Highlight any relevant experience or skills that align with our approach to support and empowerment.
Be Clear and Concise:Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your key points stand out.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly and allows you to keep track of your application status.
How to prepare for a job interview at Depaul Ireland
✨Know Your Values
Before the interview, take some time to familiarise yourself with Depaul's core values. They celebrate potential, put words into action, and believe in rights and responsibilities. Be ready to discuss how your personal values align with theirs and provide examples from your past experiences.
✨Showcase Relevant Experience
Make sure to highlight your relevant work or volunteering experience, especially in supporting vulnerable individuals. Prepare specific examples of how you've helped others, managed risks, or contributed to a team. This will demonstrate your understanding of the role and its challenges.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think about past experiences where you had to make quick decisions or support someone in crisis. Practising these scenarios can help you articulate your thought process during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you understand if it's the right fit for you.
