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- Tasks: Support individuals experiencing homelessness with daily living and personal goals.
- Company: Depaul, a charity dedicated to ending homelessness and empowering lives.
- Benefits: 35 days annual leave, paid sick leave, pension scheme, and health rewards.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: 3 GCSEs A-C including Maths and English, plus relevant experience.
- Other info: Flexible rota-based hours with opportunities for personal growth.
The predicted salary is between 28800 - 42000 £ per year.
Contract: Permanent
Hours: 35 per week - rota based (including evenings, weekends and some nights)
Location: Stella Maris, 28 Garmoyle Street, Belfast BT15 1DY
Your new role: You will be a member of a multi-disciplined team using holistic approaches to support Depaul service users. Working to a housing-led, low threshold, harm reduction approach, where service users receive a high degree of support and advice. Depaul has a commitment to service user participation and to empowering our service users to manage their own lives.
Responsibilities:
- To be the first point of contact for service users, agencies, contractors, visitors etc. Ensuring a warm, professional, welcoming and engagement.
- Ensure the practical needs of our services users are met on a day to day basis. Where necessary, supporting service users with meal preparation, laundry and general upkeep of their living space.
- Ensuring service users records are being maintained.
- To provide colleagues with timely and accurate communication relating to service users.
- Assist case workers to meet the needs of service users in line with support plans and safety and wellbeing management plans, undertaking activities identified by caseworkers that support service users in meeting their personal goals (e.g., financial, creative or educational activities and assistance to communicate with others).
Health & Safety:
- To ensure that Health and Safety standards are met within the service in accordance with Depaul’s Health and Safety policy and procedures.
- Undertake cleaning duties as assigned by LMT and in accordance with health & safety practices.
- To ensure all health & wellbeing and building checks are completed and recorded in line with local procedure and Depaul policy.
- To identify building defects in line with organisational health and safety standards.
- To ensure Health and Safety standards are met within the project in accordance with Depaul’s Health and Safety policy and the service’s risk assessments.
Administration & Record Keeping:
- Carry out project administration tasks such as upkeep of petty cash, project statistics, invoices, record keeping, Service Users files, OTIS, Incident and Accident Reporting etc.
- To remain vigilant to IT and cyber risks and comply at all times with Depaul’s IT Security policies.
Other Duties:
- To be a contributing team player, taking part in handovers, team meetings, core training, the mentoring of Volunteers and supporting other team members in ensuring all decision making is appropriate and consistent.
- To at all times undertake your role in a professional manner maintaining a high quality standard of work in line with Depaul Values and ethos.
Why work for us: Depaul is a cross border charity supporting some of the most marginalised individuals, couples and families experiencing homelessness. Our mission is to end homelessness and change the lives of those affected by it. We are a values-led organisation and aim to live and breathe these values in our everyday work. Our values are based on four key principles:
- We celebrate the potential of people
- We put our words into action
- We aim to take a wider role in civil society
- We believe in rights and responsibilities
We are not exhaustive; additional areas of responsibility may be added over time and flexibility to cover for other staff roles is required from time to time.
Employee Benefits:
- Enhanced Annual Leave 35 days per year, increasing as your length of service increases
- Paid Sick Leave
- Company maternity & paternity pay
- Contributory Pension scheme
- Health Cash Back & Rewards Plan
- Christmas Savers club
- Bluelight discount card
Essential Criteria:
- 3 GCSEs A-C to include Maths and English or equivalent
- 1 year paid relevant work experience or 2 years relevant volunteering experience working with Children and Families
- Ability to work on a rota basis (7-day week mornings, evenings, weekends, nights)
Check out the attached JD for more information on key duties & criteria. Dependent on the number of applications, we may contact applicants before the closing date. Please check your spam/junk folders.
Support Worker in Belfast employer: Depaul Ireland
Contact Detail:
Depaul Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker in Belfast
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Depaul and their mission. Understanding their values and how they support service users will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the role.
✨Tip Number 3
Show your passion! When you're in the interview, let your enthusiasm for helping others shine through. Share personal stories or experiences that highlight your commitment to supporting those in need.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Support Worker in Belfast
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and what makes you passionate about supporting others.
Tailor Your Application: Make sure to read the job description carefully and highlight how your skills and experiences align with what we're looking for. Show us that you understand our values and how you can contribute to our mission at Depaul.
Keep It Clear and Concise: While we love a good story, keep your application straightforward and to the point. Use clear language and structure your thoughts well, so it’s easy for us to see why you’d be a great fit for the Support Worker role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and securely. Plus, you’ll find all the info you need about the role and our organisation there!
How to prepare for a job interview at Depaul Ireland
✨Know the Organisation
Before your interview, take some time to research Depaul and its mission. Understand their values and how they support service users. This will help you align your answers with their ethos and show that you're genuinely interested in being part of their team.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations with service users. Think about examples from your past experience where you've demonstrated empathy, problem-solving, or teamwork. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Showcase Your Communication Skills
As a Support Worker, effective communication is key. Be prepared to discuss how you would engage with service users and colleagues. Use clear, concise language and demonstrate your ability to listen actively. This will highlight your suitability for the role.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows your enthusiasm and helps you gauge if the organisation is the right fit for you.
