Operations Support Manager (with PA duties) in Belfast

• Location
• Depaul Regional Office, 449 Antrim Road, Belfast – onsite
• Employee Benefits
• Enhanced Annual Leave – 35 days per year (pro rata for part time), increasing as your length of service increases
• Company maternity & paternity pay
• Contributory Pension scheme
• Health Cash Back & Rewards Plan
• Christmas Savers club
• Plus, many opportunities to learn and develop within the organisation

Why work for us?

Depaul is a cross-border charity supporting some of the most marginalised individuals, couples, and families experiencing homelessness.

Our mission is to end homelessness and change the lives of those affected by it.

We are a values‑led organisation and aim to live and breathe these values—celebrating the potential of people, putting words into action, taking a wider role in civil society, and believing in rights and responsibilities

About the Role

The Operations Support Manager (with PA duties) provides operational leadership for the Northern Ireland office while delivering high‑level executive support to the Deputy Director.

Beyond administrative coordination, you will be responsible for cultivating a positive office culture, ensuring the Regional Office is a professional, safe, and welcoming environment that reflects Depaul’s values

Responsibilities

• Operational & Culture Leadership
• Actively lead and promote a collaborative and inclusive office culture.
• Facilitate the induction of new staff, managing tours, equipment briefings and cultural orientation.
• Carry out Front of House duties, including managing incoming communications and supporting internal/external events.
• Manage the NI office environment, ensuring it is well‑presented, fit for purpose and technologically functional.
• Track office budgets and authorise expenditure via company credit or Soldo cards.
• Provide executive assistance to the Deputy Director, including calendar management, travel bookings and managing sensitive correspondence.
• Prioritise competing demands on Senior leadership time and provide delegated support to other NI management.
• Lead Meeting Governance, including preparing agendas, minute‑taking for routine and ad hoc meetings and tracking action items.
• Support organisational initiatives such as the VMV Committee, Advent Series and Service User Surveys.
• Health, Safety, and Building Management
• Act as the Local H&S Lead, responsible for risk assessments, fire safety, DSE, first aid and coordinating audits.
• Develop and maintain office policies and ensure strict adherence to confidentiality and codes of practice.
• Manage the Fire Register and coordinate routine safety inspections.
• Oversee lease agreements, procurement, and vendor management, including supervising external cleaners and maintenance teams.

Qualifications & Experience

• Minimum of three years’ experience in office management, senior administration, or coordination role, including reception and customer service.
• Experience in the charity or not-for-profit sector (Desirable).

Skills & Knowledge

• Technically proficient with Microsoft Office (Word, Power Point, Excel).
• Ability to manage multiple competing priorities and meet deadlines in a busy environment.
• Proven ability to maintain accurate electronic and hard copy filing systems.
• Professional and approachable communication style with the ability to work independently or as part of a team.
• Flexible approach with the ability to adapt to changing organisational needs.
• Interest in leveraging AI tools to enhance office efficiency (Desirable).
• Commitment to the aims, values, and ethos of Depaul.
• EQUAL OPPORTUNITIES

Depaul strives to create a diverse and inclusive programme and is committed to ensuring equality of access to our opportunities and equality of treatment for our staff in all our policies and practices.

We welcome applications from individuals aged 18 and over from a diverse range of backgrounds.

#J-18808-Ljbffr