At a Glance
- Tasks: Support individuals experiencing homelessness by providing tailored assistance and maintaining a welcoming environment.
- Company: Join Depaul, a charity dedicated to ending homelessness and empowering lives.
- Benefits: Earn £13.31 per hour with flexible casual hours and meaningful work experience.
- Other info: Be part of a compassionate team with opportunities for personal growth and development.
- Why this job: Make a real difference in people's lives while gaining valuable skills and experience.
- Qualifications: 3 GCSEs A-C including Maths and English or equivalent; relevant experience preferred.
The predicted salary is between 13.31 - 13.31 £ per hour.
Salary: £13.31 per hour
Hours: Casual, as and when required.
Location: Castlehill, Dungannon, BT70 1JP
Why work for us? Depaul is a cross border charity supporting some of the most marginalised individuals, couples and families experiencing homelessness. Our mission is to end homelessness and change the lives of those affected by it. We are a values led organisation and aim, at all times, to live and breathe these values in our everyday work. Our values are based on four key principles:
- We celebrate the potential of people
- We put our words into action
- We aim to take a wider role in civil society
- We believe in rights and responsibilities
About Castlehill: Castlehill is an innovative service that provides temporary accommodation across 22 self‑contained flats, including six designed for shared living. We support people with complex needs—often linked to homelessness, mental health challenges, or substance use—by offering a stable, secure environment where they can begin to rebuild. Our team delivers tailored, low‑to‑medium intensity support, helping residents develop essential life skills, maintain their tenancy, improve their wellbeing, and move confidently toward long‑term, sustainable housing. Working at Castlehill means being part of a compassionate service that empowers people to regain independence and stability.
Your new role: You will be a member of a multi-disciplined team using holistic approaches to support Depaul service users. Working to a housing-led, low threshold, harm reduction approach, where service users receive a high degree of support and advice. Depaul has a commitment to service user participation and to empowering our service users to manage their own lives.
Key Responsibilities:
- Be the first point of contact for service users, agencies, contractors, visitors etc., ensuring a warm, professional, welcoming engagement.
- Ensure the practical needs of our service users are met on a day-to-day basis, including meal preparation, laundry, and general upkeep of their living space.
- Maintain service users' records and provide colleagues with timely and accurate communication relating to service users.
- Assist case workers to meet the needs of service users in line with support plans and safety and wellbeing management plans.
- Ensure that Health and Safety standards are met within the service in accordance with Depaul’s Health and Safety policy and procedures.
- Carry out project administration tasks such as upkeep of petty cash, project statistics, invoices, record keeping, Service User’s files, OTIS, Incident and Accident Reporting etc.
- Remain vigilant to IT and cyber risks and comply at all times with Depaul’s IT Security policies.
- Participate in handovers, team meetings, core training, mentoring of Volunteers, and supporting other team members.
- Undertake your role in a professional manner maintaining a high quality standard of work in line with Depaul Values and ethos.
Essential Criteria:
- A minimum of 3 GCSE’s A-C to include Maths and English or equivalent.
- 1 year paid relevant work experience or 2 years relevant volunteering experience.
- Good working knowledge of risk assessment and risk management processes.
- Good IT skills, including working knowledge of using IT systems to record client information.
- Good written and verbal communication skills.
- The ability to compile and present accurate written and electronic reports.
- Understanding of homelessness and the issues that can lead to homelessness.
- Knowledge of the statutory and voluntary sector resources available to people experiencing homelessness or at risk of homelessness.
- Understanding of the importance of Health and Safety standards in the delivery of services.
- Knowledge of relevant statutory and voluntary agencies and the ability to network/liaise with all relevant bodies.
- Willingness to work within the guidelines of Depaul vision mission and values.
Access NI: This Post is subject to an Enhanced Access NI check. Having a criminal record will not necessarily debar you from working with Depaul. This will depend on the nature of the position, together with the circumstances and background of your offences or other information contained on a disclosure certificate.
NISCC: This post is subject to NISCC registration; if you do hold a valid registration this must be completed within your probationary period.
EQUAL OPPORTUNITIES: Depaul strives to create a diverse and inclusive programme and is committed to ensuring equality of access to our opportunities and equality of treatment for our staff in all our policies and practices. We welcome applications from individuals aged 18 and over from a diverse range of backgrounds.
Castlehill Bank/Relief Worker employer: DePaul Community Services
DePaul Community Services offers a supportive work environment with a strong emphasis on values and professional development. Employees benefit from enhanced annual leave, paid sick leave, and a contributory pension scheme. The organization is dedicated to ending homelessness and provides opportunities for staff to make a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Castlehill Bank/Relief Worker
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at DePaul Community Services.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from DePaul Community Services!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like DePaul Community Services, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at DePaul Community Services or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Castlehill Bank/Relief Worker
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to DePaul Community Services:Before hitting send, make sure to tailor your application specifically to DePaul Community Services! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at DePaul Community Services
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
