At a Glance
- Tasks: Welcome guests, manage bookings, and ensure a smooth dining experience.
- Company: Wildfire – a bold new concept in live-fire cooking.
- Benefits: Competitive salary, bonuses, free meals, and 50% off food.
- Other info: Join a dynamic team with opportunities for career growth and fun social events.
- Why this job: Be the friendly face that sets the tone for memorable dining experiences.
- Qualifications: Experience in hospitality, excellent communication, and a passion for customer service.
The predicted salary is between 23400 - 28600 £ per year.
Wildfire – New Kitchen. New Concept.
Wildfire, a bold new concept centred around the art of live-fire cooking.
Expect an indulgent, flavour-driven menu built around bold dishes designed to be shared at the table, fuelled by sustainably sourced binchotan, charcoal and oak.
With fire, smoke and exceptional ingredients at the heart of the experience.
A fresh approach to sharing food big flavours and generous plates.
The Role
As Host, you’ll be the friendly face welcoming guests to our venue, setting the tone for a warm and memorable hospitality experience from the moment they arrive.
You’ll manage bookings, coordinate seating, and provide excellent customer service, helping to create a smooth, organised, and inviting environment for both guests and the team.
We’re looking for a personable, organised individual who loves working with people and thrives in a busy hospitality setting.
In this role you will
- Greet and welcome guests on arrival with a warm, professional manner;
- Manage reservations and walk-ins, ensuring efficient table allocation and minimal wait times;
- Maintain clear communication with the front-of-house team to coordinate smooth service flow;
- Handle guest enquiries and requests promptly and courteously;
- Assist with setting up the dining area and maintaining cleanliness and presentation standards;
- Support the team during busy periods by assisting with basic front-of-house duties as needed;
- Provide guests with information about the menu, specials, and venue facilities when required;
- Represent the venue positively and uphold brand values at all times.
About You
The ideal candidate will have
- Previous experience in a hospitality front-of-house role (host, receptionist or similar preferred);
- A friendly, approachable personality with excellent communication skills;
- Strong organisational skills and the ability to multitask effectively;
- Confidence working in a fast-paced environment, remaining calm under pressure;
- A team-player attitude with a flexible and proactive approach;
- A genuine passion for delivering outstanding customer service;
- A professional appearance and attitude.
As Host, you’ll be the first impression guests have of our venue — playing a vital role in creating a welcoming atmosphere and ensuring every visit starts on the right note.
- We Offer
- Competitive salary
- Performance-related bonus scheme
- 24/7 employee assistance programme
- Staff social events
- Staff referral scheme
- 50% off food at our café
- Free meals on shift
- Opportunities for career growth and development
- #J-18808-Ljbffr
Host in Manchester employer: Department
Department offers a vibrant work environment centered around hospitality and exceptional customer service. Employees can expect to be part of a dynamic team that values warmth and professionalism, with opportunities to engage directly with guests in a unique culinary setting. The focus on live-fire cooking and sharing bold flavors creates an exciting atmosphere for both staff and patrons.
StudySmarter Expert Advice🤫
We think this is how you could land Host in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Department. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Department
Don't be shy about reaching out to Department directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Host in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Department and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Department
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
