At a Glance
- Tasks: Lead daily operations, manage staff, and ensure outstanding customer experiences.
- Company: Exciting coffee and lifestyle concept with a fresh new look.
- Benefits: Competitive pay, bonuses, training, and 50% off food at all venues.
- Other info: Great opportunities for career progression and a supportive work environment.
- Why this job: Join a dynamic team and shape the future of a trendy coffee destination.
- Qualifications: Experience in hospitality management and a passion for quality service.
The predicted salary is between 29250 - 35750 £ per year.
General Manager - Manchester, Greater Manchester Department - Bonded Department is a design-led coffee and lifestyle concept operating across three locations in Manchester, including Campfield House, Bonded Warehouse and XYZ.
Bonded is currently being renovated and looking to reopen on the 16th of November with a completely new look and offering.
Rooted in specialty coffee, Department focuses on calm, considered spaces designed to work throughout the day.
Coffee is central to the offer and is roasted by Allpress Espresso, with a menu that balances well-made classics alongside seasonal and speciality drinks.
Pastries and food are prepared in-house, with fresh juices pressed daily.
The Role As General Manager you will be responsible for managing the overall daily operations including: managing and developing staff, maintaining and developing product and service standards ensuring outstanding customer experience.
You will ensure the efficient management of premises, general housekeeping and health and safety, across all departments.
Contributing to financial targets is a key aspect of this role.
You will use your knowledge and experience to ensure sales and profitability are maximised and costs are controlled.
About You You will: have experience of working within a similar role and environment, where quality and consistency go hand in hand; the ability to use various back of house systems, manage budgets, control costs and drive profitability; be proactive with the ability to keep on top of work-flows and systems; be a natural leader, with the ability to motivate, energise and develop your team; have an eye for detail in every aspect of the venue operation including health and safety, premises management; and have a passion for hospitality and keep on top of industry trends and developments.
We Offer Competitive rates of pay Quarterly performance related bonus Excellent training and progression opportunities 24/7 employee assistance and well being programme Staff social events Staff referral scheme 50% off food at all our venues Free staff meals whilst on shift41bf1e1f-b16b-4260-a40a-17c77a06fd15
General Manager - Manchester, Greater Manchester employer: Department
Department offers a vibrant work environment centered around hospitality and exceptional customer service. Employees can expect to be part of a dynamic team that values warmth and professionalism, with opportunities to engage directly with guests in a unique culinary setting. The focus on live-fire cooking and sharing bold flavors creates an exciting atmosphere for both staff and patrons.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Manchester, Greater Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Department. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Department
Don't be shy about reaching out to Department directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager - Manchester, Greater Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Department and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Department
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
