Operations Officer in Penrith

The Office of Sport is seeking motivated and reliable Operations Officers to support the safe, efficient and high-quality operation of our Olympic Sports Venues. In this hands-on role, you will assist with facility operations, contractor coordination, field of play maintenance, and event readiness to ensure venues meet regulatory, international and stakeholder standards. You will work closely with the Facility and Operations team, contractors and venue hirers in a fast-paced, customer-focused environment. This role operates across a seven-day roster, including evenings, shift work and on-call arrangements as required.

What you will bring to the role:

• Practical experience supporting venue or facility operations, including maintenance activities and contractor coordination.
• A solid understanding of field of play standards, WHS requirements and safe operating practices.
• Strong planning and organisational skills, with the ability to manage competing priorities in a fast-paced environment.
• A collaborative and customer-focused approach, working effectively with internal teams, contractors and venue hirers.
• The ability to take accountability, identify risks and respond proactively to operational issues.
• Clear communication and record-keeping skills, with confidence using systems to document work activities and outcomes.

Essential Requirements:

• Obtain and maintain a Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012.
• Current NSW Class C Drivers Licence.
• Requirement to work across any day of the week (Monday to Sunday), including evenings and participation in on-call arrangements, in line with business and roster needs.
• Additional requirement applicable for appointment at the SIRC/PWS - Coxswain Grade 3 Certificate (or willing and able to successfully obtain a Coxswain Grade 3 Certificate within three months of commencement).

All appointments are subject to reference checks. Successful candidates will also be required to complete a National Criminal History Record Check and undertake a pre-employment medical assessment confirming capability to perform the inherent requirements of the role and ongoing health monitoring as required by the NSW Work Health and Safety Regulation 2025. Hearing test (audiometric test) within 3 months of starting employment (baseline test) and a follow-up hearing test at least every 2 years.

The Office of Sport is the lead NSW Government agency for sport and active recreation. We offer a career with purpose and work that makes a difference delivering on our purpose of ‘Everyone Plays Here’. We are a unique workplace, where no two days are the same! Our work is spread across NSW, with ten Sport and Recreation Centres, four Olympic Sport Venues and offices throughout the state. We provide leadership, policies, programs, funding and infrastructure to enable participation in sport and active recreation. Our work makes a difference – improving health outcomes, connecting communities and making a stronger NSW. Our team members are collaborative, creative, hardworking and innovative, brought together by a common goal of ensuring sport and active recreation is accessible for all people in NSW.

How to apply?

Your online application must include:

• A cover letter outlining your interest and suitability for the role (maximum 2 pages).
• An up-to-date CV outlining experience, skills & achievements relevant to the role (maximum 5 pages).

To be eligible to apply for this position, you must be an Australian or New Zealand citizen or permanent resident or hold a valid Australian working Visa for the duration of the appointment.

The Office of Sport undertakes employment screening for all prospective employees to ensure thorough, fair and consistent recruitment practices. Screening may include National Criminal Record Checks, Working with Children Checks (for relevant roles), service and conduct checks, referee checks, right-to-work verification, conflict-of-interest declarations, and pre-employment health assessments.

Applications close: 11:55pm, Sunday 24 May 2026.

Contact for enquiries: Craig Palmer via email at craig.palmer@sport.nsw.gov.au.

What’s in it for you?

The Office of Sport offers you the opportunity to make a direct, shared contribution and difference to sport and recreation in NSW and have a positive impact on quality of life of our clients. We offer a family-friendly and flexible working environment, competitive salaries, and generous leave entitlements. Inclusion is a huge focus for the Office, internally and externally. In addition to actively promoting employment for women, people with disabilities, Aboriginal and Torres Strait Islanders, LGBTIQA+ individuals, and those from culturally and linguistically diverse backgrounds, we are also committed to increasing opportunities for everyone to participate in sport and active recreation. We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging.

The selection process may include a range of assessment techniques to assist the hiring managers in determining your suitability for the role. We want you to bring your best self to this recruitment process. If you feel you may require any adjustments or assistance during the recruitment process, please reach out to the Talent Acquisition Team via workforcemanagement@sport.nsw.gov.au.

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.