Receptionist / Administration Assistant
Receptionist / Administration Assistant

Receptionist / Administration Assistant

Bradford Full-Time 18835 - 19440 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Receptionist/Administration Assistant, supporting daily operations and providing excellent customer service.
  • Company: Co-op Academy Delius is a friendly academy dedicated to making a positive impact on young people's lives.
  • Benefits: Enjoy training opportunities, a supportive environment, and the chance to work in a vibrant community.
  • Why this job: Make a difference in children's lives while developing your skills in a rewarding and dynamic setting.
  • Qualifications: Excellent communication skills, organisation, and a positive attitude are essential; school experience is a plus.
  • Other info: Flexible working across two sites and a commitment to safeguarding children are key aspects of this role.

The predicted salary is between 18835 - 19440 £ per year.

Band 5, SCP 4-6, Actual Salary: £18,835pa - £19,440pa (Full time equivalent £23,150pa - £23,893pa) 35 hours per week (start/finish times as directed by the Academy to meet the needs of the Academy). Monday to Friday, Term time plus one week (5 days). Co-op Academy Delius has two sites (Bradford BD3 and Bradford BD7), you must be willing, and maybe required, to work at either of our sites.

Looking for an opportunity to help make a positive impact on young people's lives? Looking for a rewarding job with lots of training opportunities and support? Why not join our Business Team at Co-op Academy Delius, our high achieving, friendly academy for pupils from 2-11 years with a range of complex educational and medical needs.

The highly skilled and dedicated staff at Co-op Academy Delius are passionate about supporting our pupils, and each other. We recognise the importance of working in partnership with parents and other professionals as well as enhancing our links in our local community and beyond. Our Business team is pivotal in supporting the Delius community which encompasses leadership, teaching & support staff, children at Delius, and their parents and the wider community.

We have an exciting opportunity which has arisen for someone who is conscientious, enthusiastic and well organised! As our Receptionist / Administration Assistant you’ll join our valued and established Business team here at Co-op Academy Delius. In your role, you will be responsible for undertaking a wide range of reception duties ensuring compliance and safeguarding protocols are adhered to and will provide general administrative support across our Academy.

With a welcoming and friendly demeanour you’ll provide a customer focused and efficient reception service acting as the first point of contact to greet parents/carers and visitors to our Academy and manage the day-to-day telephone and face-to-face enquiries we receive. You’ll provide general administration support to the Headteacher, Senior Leadership and assist in the day-to-day work of our very busy office. Duties will be varied and you’ll work under the direction and guidance of the Business Manager within school policies, procedures and code of conduct. You must be flexible and be able to work at either of our sites to ensure the smooth running of the Academy.

We'd love to hear from you if you:

  • Can demonstrate excellent customer service, interpersonal skills and be able to communicate effectively with a wide range of people
  • Relate positively to children and adults
  • Are friendly, professional and able to work individually and are a good team player
  • Have excellent organisation & prioritisation skills to be able to multi-task and have a high attention to detail
  • Are able to work to deadlines and remain calm under pressure applying discretion and confidentiality as required
  • Whilst training of the IT packages in the Academy will be provided you will possess sound working knowledge of Microsoft Office packages (e.g. Google, Word, Excel) and have good grammar, numeracy and accurate keyboard skills
  • Have a positive, can-do attitude, be adaptable and fully committed to the ethos of our Academy
  • Experience of working in a school environment is desirable but not essential.

As this role is customer facing in line with the Immigration Act 2016 you must be able to demonstrate fluency of the English Language to the level defined in the Job Description.

Candidates will be contacted directly if shortlisted. If you are not contacted prior to the recruitment selection date this will mean you have not been shortlisted on this occasion in which case we would like to take the opportunity now to thank you for your application and interest in applying to work at Co-op Academy Delius.

We warmly welcome visits at Delius, this provides an opportunity for an informal chat about the role, have a look around our school, meet our children and see what our Business team are all about! If you are interested in attending please email Human Resources to arrange a visit hr-delius@coopacademies.co.uk

Closing Date: Sunday 17 November 2024

Recruitment Selection Day: Monday 25 November 2024

Co-op Academies Trust as an aware employer is committed to safeguarding and protecting the welfare of children and vulnerable adults as its number one priority. This commitment to robust recruitment, selection and induction procedures extends to organisations and services linked to the Trust on its behalf.

Our Academy is committed to the safeguarding and welfare of children and young people and expects all its employees and volunteers to share this commitment. This post is exempt under the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. In line with our robust Safer Recruitment processes we will carry out an online search as part of our due diligence on shortlisted candidates which we might want to explore with you at interview. The successful applicant will be subject to an enhanced DBS check and satisfactory references. All our colleagues are expected to demonstrate a commitment to co-operative values and principles.

The Trust is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage or civil partnerships.

Receptionist / Administration Assistant employer: Department of Human Resources

Co-op Academy Delius is an exceptional employer that prioritises the growth and well-being of its staff while making a meaningful impact on the lives of young people. With a supportive work culture, extensive training opportunities, and a commitment to safeguarding, employees are encouraged to thrive in a collaborative environment. Located in Bradford, our academy fosters strong community ties and values the contributions of every team member, making it a rewarding place to work.
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Contact Detail:

Department of Human Resources Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist / Administration Assistant

✨Tip Number 1

Familiarise yourself with the specific needs of the Academy and its pupils. Understanding the unique challenges faced by children with complex educational and medical needs will help you demonstrate your commitment to their welfare during the interview.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've effectively handled inquiries or complaints in previous roles. This will highlight your ability to maintain a friendly and professional demeanour, which is crucial for a receptionist.

✨Tip Number 3

Be ready to discuss your organisational skills and how you manage multiple tasks under pressure. Think of specific instances where you successfully prioritised tasks, as this will resonate well with the demands of the role.

✨Tip Number 4

Consider visiting the Academy before your interview. This will not only give you a feel for the environment but also provide you with insights that you can mention during your conversation, showing your genuine interest in the position.

We think you need these skills to ace Receptionist / Administration Assistant

Excellent Customer Service
Interpersonal Skills
Effective Communication
Organisation Skills
Prioritisation Skills
Attention to Detail
Multi-tasking
Ability to Work Under Pressure
Discretion and Confidentiality
Sound Knowledge of Microsoft Office Packages
Good Grammar and Numeracy Skills
Adaptability
Team Player
Positive Attitude
Experience in a School Environment (desirable)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Receptionist / Administration Assistant. Emphasise your customer service skills, organisational abilities, and any experience in a school environment.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the academy's mission. Mention specific examples of how your skills and experiences make you a great fit for the position, particularly in relation to supporting young people and working in a team.

Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office and any other IT skills. Mention your ability to communicate effectively with a diverse range of people, as this is crucial for the role.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are key qualities for this position.

How to prepare for a job interview at Department of Human Resources

✨Showcase Your Customer Service Skills

As a Receptionist / Administration Assistant, you'll be the first point of contact for parents and visitors. Be prepared to share examples of how you've provided excellent customer service in previous roles, highlighting your interpersonal skills and ability to communicate effectively.

✨Demonstrate Flexibility and Adaptability

The role requires you to work at either of the Academy's sites. During the interview, express your willingness to adapt to different environments and your ability to handle varied tasks. Share any experiences where you've successfully managed change or worked in diverse settings.

✨Highlight Your Organisational Skills

With a busy office environment, strong organisational skills are essential. Discuss how you prioritise tasks and manage your time effectively. You might want to mention specific tools or methods you use to stay organised, especially when under pressure.

✨Prepare for Questions on Safeguarding

Given the importance of safeguarding in this role, be ready to discuss your understanding of safeguarding protocols and why they matter. Familiarise yourself with the Academy's commitment to child welfare and be prepared to explain how you would uphold these values in your work.

Receptionist / Administration Assistant
Department of Human Resources
Location: Bradford
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