Department of Behavioral Health and Developmental Services seeks a Patient Experience Investigator at Piedmont Geriatric Hospital to lead patient, visitor and staff experience initiatives. You will develop, implement and monitor programs, collaborating across administration, management, and clinical teams to drive service excellence.
Responsibilities include interviewing on second/third shifts, auditing records for accreditation data, and performing root cause analyses.
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Contact Details:
Department of Behavioral Health and Developmental Services Recruitment Team
