Senior Interaction Designer

This role will be located in the following location; Leeds. Please find further information on the Corporate hub locations here., We re looking for Senior Interaction Designers with a high level of experience helping teams design and deliver services that are simpler, faster and easier to use.

You ll be working alongside other user centred design professionals who are committed to deliver the best possible outcomes for all of our users and ensuring everything we design is accessible to everyone.

You ll join a highly supportive community, sharing your expertise, and learning new skills from those around you., As a Senior Interaction Designer, you ll:

• demonstrate best practice in user centred design, for digital and non-digital interactions.

• work effectively across multiple teams, adapting quickly to change.

• champion accessibility and inclusion, considering the impact of new technologies.

• collaborate with designers in other teams, give constructive feedback on other people s work and help lead the development of design patterns.

• use research and analytics to understand user needs and identify opportunities.

• create prototypes using appropriate tools and methodologies, advising others on prototyping best practice.

• lead and coordinate design work, supporting other designers where necessary.

• actively support the design community in DWP and across government., We’re looking for a Senior Interaction Designer who can demonstrate skills and experience in key areas. When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below:

• User focus – Use data from research and analytics to understand user s needs and test designs to meet them.

• Evidence and context-based design – Work with others to design solutions that are based on evidence, and help identify gaps in knowledge.

• Prototyping – Use a variety of prototyping tools and techniques.

• Communication – Present your work and share design decisions, explaining ideas in a way that people understand and actively listen to other people s input.

• Accessibility – Design with accessibility in mind, showing familiarity with the WCAG 2.2 guidelines and designing to meet AA standards.

• Collaboration – Work in the open, engaging others in the design process.

If you would like to learn more about the role, please contact caicy.sandford1@dwp.gov.uk., The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria.

You will be provided with one combined overall assessment score for both your CV and Personal Statement.

For Hints and Tips on completing your application visit Applying for jobs at DWP Digital.

Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign.

Important Information

You will be asked to complete your employment history any information that you would customarily share on a CV should therefore be entered onto the application form.

Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered.

If your employment history/personal statement contains any personal details your application will be withdrawn.

Stage 2: Interview

Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.

You will be asked to do a 10-minute presentation on a specific topic. Further details will be provided to candidates invited to interview.

Questions in Advance

To help you prepare and settle into the interview you will be sent the experience-based questions in advance of the interview, 7 days prior to your interview.

These questions should be treated as confidential and should not be shared. The interview panel may ask you other questions which will not be shared in advance, including follow-up questions, and those about your experience. Candidates should be asked further probing questions if their response is deemed to require further information to determine suitability for the role.

Candidates are strongly encouraged to secure their interview slot promptly to ensure fairness in preparation time with the questions provided in advance.

Interviews will take place from mid March 2025. Interview dates to be confirmed.

Further Information:

Find out more about Working for DWP

A reserve list may be held for a period of 6 months from which further appointments can be made.

All successful candidates and those placed on reserve will be posted in merit list order by location.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.

Reasonable Adjustment

At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.

We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via DigitalRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you re deaf, a Language Service Professional.

For further information on reasonable adjustments, terms and conditions and how we recruit visit the How We Recruit page.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals

• nationals of the Republic of Ireland

• nationals of Commonwealth countries who have the right to work in the UK

• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)

• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Alongside your salary of £55,557, Department for Work and Pensions contributes £16,094 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We also have a broad benefits package built around your work-life balance which includes:

• Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.

• Generous annual leave at least 25 days on entry, increasing up to 30 days over time (pro rata for part time employees), plus 9 days public and privilege leave.

• Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.

• Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).

• Family friendly policies including enhanced maternity and shared parental leave pay after 1 year s continuous service.

• Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.

• An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women s Network, National Race Network, National Disability Network (THRIVE) and many more.

This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

Salary Information

Pay for this role is from £55,557 to £66,058.

Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview.

Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary.

Existing Civil Servants who gain promotion may move to the bottom of the grade pay scale or 10% increase in salary whichever would be the greater.

• Name : Caicy Sandford

• Email : caicy.sandford1@dwp.gov.uk

Recruitment team

• Email : digitalrecruitment.grs@cabinetoffice.gov.uk, Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here https://careers.dwp.gov.uk/how-we-recruit/.