Head of Portfolio and Delivery Assurance
Head of Portfolio and Delivery Assurance

Head of Portfolio and Delivery Assurance

Full-Time 74400 - 111600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and manage large-scale digital portfolios, ensuring quality delivery across multiple projects.
  • Company: Join DWP Digital, transforming services with cutting-edge technology for better customer support.
  • Benefits: Enjoy flexible work patterns, generous leave, financial wellbeing support, and funded learning opportunities.
  • Why this job: Be part of a dynamic team shaping digital services and fostering an inclusive culture.
  • Qualifications: Proven experience in leading digital portfolios and strong technical skills in portfolio management required.
  • Other info: Opportunities to join professional networks and access health and wellbeing support.

The predicted salary is between 74400 - 111600 £ per year.

DWP Digital is transforming DWP's services by unlocking the potential of leading-edge technologies and ways of working. We want to make it quicker, easier and less costly for DWP's customers to get the support they need. The Head of Portfolio and Delivery Assurance plays an integral role in DWP given its broad span of control and its positioning within a high-profile and complex operating environment. The role ultimately enables the delivery of quality digital services, including c450 digital projects, across DWP's dynamic and constantly changing operating environment.

The post holder will be part of a wider Senior Leadership Team who, as a collective, have a clear role to play in creating the right culture, values and behaviours across Digital Group. This role importantly involves a large element of operating upwards and out of DWP, at the most senior level, setting direction and driving improvement across multiple work-streams.

Some key accountabilities include:

  • Building commitment and alignment to the Digital Strategy and operating models for the department.
  • Building DWP Digital's reputation as a transparent and expert lead for Digital Services within DWP, Government Digital Service and across government stakeholders.
  • Managing the commercial and technology pipeline to Cabinet Office, HMT and DWP Investment Committee.
  • Maintaining the Digital Front Door, a single gateway for all new unplanned digital demand across DWP and Government.
  • Operating all Digital governance boards, including Digital Board and Digital Executive Team (DET).
  • Leading the Portfolio Professional Community of Practice and its relationship with functional Portfolio teams.

The successful candidate must be able to demonstrate their knowledge, experience and skills against the following essential criteria:

  • Proven experience of leading large-scale digital portfolios within a complex organisation, operating at the most senior levels to set direction and drive improvements across multiple workstreams.
  • Strong technical skill and knowledge of Portfolio management and delivery practices.
  • Proven experience of developing and implementing organisational governance, financial and assurance frameworks in large scale, complex environments.
  • Demonstrated ability to apply strong leadership and communication skills to build, manage and influence key strategic relationships across disciplines.
  • Demonstrated ability to build and develop high performing, engaged and inclusive digital teams.

Desirable:

  • Qualified Portfolio Management Practitioner.
  • Be a member of the British Computer Society (MBCS) or willing to work towards this.

DWP have a broad benefits package built around your work-life balance which includes:

  • Working patterns to support work/life balance.
  • Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave.
  • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
  • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA, a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
  • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service.
  • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
  • An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women's Network, National Race Network, National Disability Network (THRIVE) and many more.

For more information, please follow the link to Civil Service Jobs.

Head of Portfolio and Delivery Assurance employer: Department for Work and Pensions

DWP Digital is an exceptional employer, offering a dynamic work environment in vibrant cities like Birmingham, Blackpool, Leeds, Manchester, Newcastle, and Sheffield. With a strong focus on employee growth through funded learning and development opportunities, generous annual leave, and a commitment to work-life balance, DWP fosters an inclusive culture that values diversity and collaboration. Join us to be part of a transformative journey, where your leadership will directly impact the delivery of quality digital services across government.
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Contact Detail:

Department for Work and Pensions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Portfolio and Delivery Assurance

✨Tip Number 1

Familiarise yourself with DWP's Digital Strategy and recent projects. Understanding their current initiatives will help you align your experience with their goals, making it easier to demonstrate how you can contribute to their mission.

✨Tip Number 2

Network with current or former employees of DWP Digital on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Head of Portfolio and Delivery Assurance role.

✨Tip Number 3

Prepare to discuss your leadership style and how you've successfully managed large-scale digital portfolios in the past. Be ready to share specific examples that highlight your ability to drive improvements and influence stakeholders at senior levels.

✨Tip Number 4

Research the governance frameworks and delivery practices commonly used in large organisations. Being knowledgeable about these frameworks will allow you to speak confidently about how you can implement and enhance them within DWP.

We think you need these skills to ace Head of Portfolio and Delivery Assurance

Portfolio Management
Digital Delivery Practices
Governance Frameworks
Financial Assurance
Leadership Skills
Strategic Relationship Management
Team Development
Communication Skills
Stakeholder Engagement
Change Management
Analytical Thinking
Problem-Solving Skills
Adaptability
Project Management

Some tips for your application 🫡

Understand the Role: Thoroughly read the job description for the Head of Portfolio and Delivery Assurance position. Make sure you understand the key responsibilities and essential criteria, as this will help you tailor your application effectively.

Highlight Relevant Experience: In your CV and cover letter, focus on your proven experience in leading large-scale digital portfolios. Use specific examples that demonstrate your ability to set direction and drive improvements across multiple workstreams.

Showcase Leadership Skills: Emphasise your strong leadership and communication skills. Provide examples of how you've built and managed strategic relationships and developed high-performing teams in previous roles.

Tailor Your Application: Customise your CV and cover letter to reflect the values and culture of DWP Digital. Mention any relevant qualifications, such as being a qualified Portfolio Management Practitioner or membership in the British Computer Society, to strengthen your application.

How to prepare for a job interview at Department for Work and Pensions

✨Understand the Digital Strategy

Familiarise yourself with DWP's Digital Strategy and how it aligns with the role of Head of Portfolio and Delivery Assurance. Be prepared to discuss how your experience can contribute to building commitment and alignment within the organisation.

✨Showcase Your Leadership Skills

Highlight your proven experience in leading large-scale digital portfolios. Prepare examples that demonstrate your ability to set direction and drive improvements across multiple workstreams, especially in complex environments.

✨Prepare for Governance Discussions

Since the role involves operating all Digital governance boards, brush up on your knowledge of organisational governance and assurance frameworks. Be ready to discuss how you've implemented these in previous roles.

✨Emphasise Relationship Building

Demonstrate your strong communication skills by preparing to discuss how you've built and managed strategic relationships across disciplines. Think of specific instances where your influence led to positive outcomes.

Head of Portfolio and Delivery Assurance
Department for Work and Pensions
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