Senior Diary Manager in Sheffield

Responsibilities

• Line-manage and motivate the Diary Management team to ensure a highly efficient and effective service is maintained.
• Support the Diary Management team through effective allocation of work across the team while monitoring progress to achieve delivery targets.
• Keep up to date with Senior Leadership Teams (SLT) immediate and long-term business priorities and lead the Diary Management team to ensure the SLT diaries reflect this.
• Demonstrate a strong commitment to learning and improvement, working with the team to proactively identify better ways of working.
• Support in the planning and organising of SLT meetings and wider Estates events, ensuring the team is fully briefed and understands their responsibilities.
• Own the Estates Directors calendar: arranging meetings, travel and accommodation, keeping a forward look to identify diary conflicts and adjusting to accommodate urgent and important meetings.
• Ensure the Director is fully briefed and prepared for meetings.
• Work closely with other Business Support Teams in the Department and across Government, playing an active role in the Community, sharing knowledge and best practice and developing a strong community presence.
• Provide cover for the Senior Director Support role for periods of leave.

Selection Criteria (Essential)

• Strong leadership capabilities, with demonstrable experience of leading a team.
• Prior experience of working in Private Office/Business Management environments, particularly Diary Management.
• Ability to work at pace and respond flexibly to competing and changing demands, prioritising own workload efficiently, as well as that of the team.
• Understanding and successful application of how to prioritise, plan and deliver on key work activities without close supervision, showing resilience under pressure.
• Confidence to challenge current practices when identifying process improvements, helping to lead on and implement efficiencies.
• Ability to develop and maintain positive relationships with stakeholders at different levels of seniority, tailoring communication style to suit the audience.
• Strong communication and interpersonal skills, with experience of working collaboratively, building trust and working in partnership with colleagues.
• Proficient use of Microsoft Office, especially Outlook, Teams, SharePoint and Copilot.

Behaviours Assessed

• Making Effective Decisions
• Leadership
• Working Together
• Managing a Quality Service

Benefits

• Working patterns to support work/life balance such as job sharing, term-time working, flexi-time, and compressed hours.
• Generous annual leave of at least 23 days on entry, increasing up to 30 days over time (prorata for part-time employees), plus 9 days public and privilege leave.
• Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle-to-work scheme and an employee discount scheme.
• Health and wellbeing support, including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA, a first-class programme of competitions, activities and benefits for its members.
• Family-friendly policies such as enhanced maternity and shared parental leave pay after 1 year continuous service.
• Funded learning and development to support progress in your role and career, including industry-recognised qualifications, coaching, mentoring and talent development programmes.
• An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and more.

Legal and Equality Information

The Civil Service embraces diversity and promotes equal opportunities. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. The Civil Service is committed to attract, retain and invest in talent wherever it is found. This vacancy is part of the Great Place to Work for Veterans initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. The Civil Service offers a Disability Confident Scheme (DCS) for candidates with disabilities and a Redeployment Interview Scheme to civil servants who are at risk of redundancy. Reasonable adjustments are considered for visible or non-visible disabilities, neurodiversity, learning differences, chronic medical conditions or mental ill health. If you require adjustments to complete the application or during the recruitment process, please contact the Government Recruitment Service at DWPRecruitment.grs@cabinetoffice.gov.uk.

Security: Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard checks.