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For Companies At a Glance
- Tasks: Lead product strategy and make impactful decisions for user-centred services.
- Company: Join DWP Digital, the UK's largest government department, making a real difference.
- Benefits: Earn up to £77,740, enjoy flexible hours, generous holidays, and a great pension.
- Why this job: Drive social impact through tech while supporting families in need.
- Qualifications: Experience in product management and a passion for user-focused solutions.
- Other info: Hybrid working model with opportunities for professional growth and community support.
The predicted salary is between 60000 - 77000 £ per year.
Overview
Senior Product Manager – DWP Digital. This range is provided by DWP Digital. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Pay up to £77,740, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.
DWP. Digital with Purpose.
We\’re searching for two Senior Product Managers to join DWP Digital\’s Children and Families team, helping deliver inclusive, user-centred services for separated families and expectant mothers. You\\\’ll lead product strategy, make evidence-based decisions, and guide service transformation across multiple teams, mentoring, engaging with stakeholders, and contributing to our Product Community. Our teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.
DWP is the UK\’s largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, the problems we have to solve are rich and complex, and our purpose is unique. We\’d love you to join us.
What skills, knowledge and experience will you need?
- Working within constraints – You know how to influence and coach others while navigating constraints. You\\\’re confident in challenging where needed and can spot when constraints might shift, helping teams adapt and stay focused.
- Problem ownership – You\\\’re proactive in spotting problems early and taking action before they escalate. You see the bigger picture, help others understand the issue clearly, and build problem-solving confidence across the team.
- Product ownership – You set a clear direction for the product, shape the vision and roadmap, and bring the team along with you through open and effective communication.
- User-focus – You\\\’ve got solid experience in putting users first, even when balancing competing priorities. You understand how to deliver value to the business without losing sight of what users need.
- Decision-making – You\\\’re comfortable making decisions under pressure or with limited information, using sound judgement to move things forward when it counts.
- Developing others – You\\\’re a natural leader who supports and grows others. You\\\’ve mentored and coached product people and teams, helping them deliver high-quality products and services.
You and your role
We\\\’re on the lookout for two exceptional Senior Product Managers to join our award-winning Children and Families team at DWP Digital.
Our mission? To make sure separated families and expectant mums get the support they need to give children the best possible start in life. It\\\’s meaningful, complex work, supporting people through some of the toughest moments they\\\’ll face. And we\\\’re proud to be transforming how these services work, making them more inclusive, more joined-up, and more user-focused.
You\’ll be leading the charge across multiple products and teams, helping shape services that work across all channels and throughout the full journey. We\\\’ve already made big strides in modernising how we support families, and now we\\\’re looking for visionary leaders who can take things even further.
If you\\\’re passionate about using tech to drive real social impact, this is your chance to make a genuine difference.
What you\\\’ll be doing
- Leading a complex area of work, making strategic and tactical product decisions based on evidence.
- Owning the product strategy and roadmap, and clearly communicating progress and success to stakeholders inside and outside DWP.
- Defending bold decisions and creating the space your team needs to deliver.
- Coaching and mentoring other product professionals, sharing your experience and techniques.
- Working independently and as part of a senior leadership team. You\\\’ll also be part of our Product Community of Practice – a space where Product Managers across DWP Digital come together to share ideas, support each other, and solve common challenges.
Location: You\\\’ll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you.
Hybrid Working: We work a hybrid model – you\\\’ll spend some time working at home and sometime collaborating face to face in a hub.
Pay
We offer pay of up to £77,740.
Pension
You\\\’ll get a brilliant civil service pension with employer contributions worth 28.97%.
Holidays
A generous leave package starting at 26 days and rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You\\\’ll also get all the usual public holidays.
Benefits
We have a broad benefits package built around your work-life balance which includes:
- An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100)
- Flexible working including flexible hours and flex-friendly policies
- Time off volunteering and charitable giving
- Bring your authentic self to work with \\\’I Can Be Me in DWP\\\’
- Discounts and savings on shopping, fun days out and more
- Interest-free loans to buy a bike or a season ticket, so it\\\’s even easier for you to get to work and start making a difference
- Sports and social activities
- Professional development, coaching, mentoring and career progression opportunities.
Process
We know your time is valuable, so our application and selection process is just two stages:
- Apply: complete your application on Civil Service Jobs. There\\\’ll be full instructions when you click through.
- Interview: a single stage interview online.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
Industries: Software Development, Technology, Information and Internet, and Technology, Information and Media
Expiry: This listing does not indicate that the role is closed.
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Product Managers employer: Department for Work and Pensions (DWP)
Contact Detail:
Department for Work and Pensions (DWP) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Managers
✨Tip Number 1
Network like a pro! Reach out to current or former DWP employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. Personal connections can give you insights that you won't find anywhere else.
✨Tip Number 2
Prepare for the interview by understanding DWP's mission and values. Think about how your experience aligns with their goals, especially in delivering user-centred services. Show them you're not just a fit for the role, but also for the culture!
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss specific examples where you've tackled challenges in product management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Product Managers
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the role of Senior Product Manager. Use keywords from the job description to show that you understand what DWP Digital is looking for.
Showcase Your User-Focus: Since this role is all about delivering user-centred services, share specific examples of how you've put users first in your previous work. This will demonstrate your commitment to creating value for users while balancing business needs.
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon and make sure your key achievements stand out. We want to see your impact without wading through unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details you need to complete your application smoothly.
How to prepare for a job interview at Department for Work and Pensions (DWP)
✨Know Your Product Inside Out
Before the interview, dive deep into the products and services DWP Digital offers, especially those related to Children and Families. Understand their user needs and how your experience aligns with their mission. This will help you speak confidently about how you can contribute to their goals.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've proactively identified and solved problems in previous roles. Highlight your ability to navigate constraints and make evidence-based decisions. This is crucial for a Senior Product Manager, so be ready to discuss specific scenarios where you made a significant impact.
✨Emphasise User-Centric Thinking
DWP Digital values user-focused services, so come prepared to discuss how you've prioritised user needs in your past projects. Share insights on how you balance business objectives with user satisfaction, and be ready to suggest ways to enhance user experience in their current offerings.
✨Demonstrate Leadership and Mentorship
As a Senior Product Manager, you'll be expected to lead and mentor others. Prepare to share your experiences in coaching teams and fostering collaboration. Discuss how you've developed others in your field and how you plan to contribute to DWP's Product Community.
