Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide strategic oversight and governance for The Pensions Ombudsman.
- Company: Join a vital public body dedicated to resolving pension disputes.
- Benefits: Competitive remuneration of £6000 per annum for a minimum commitment of 12 days a year.
- Why this job: Make a real difference in the pensions sector while gaining valuable board experience.
- Qualifications: Experience in governance, decision-making, and strong communication skills required.
- Other info: Opportunity for personal growth and to influence public service innovation.
The predicted salary is between 6000 - 6000 £ per year.
The Pensions Ombudsman (TPO) is seeking a Non-Executive Director to provide strategic oversight and robust governance. The successful candidate will demonstrate independence, sound judgment, and the ability to engage effectively with diverse stakeholders.
TPO investigates and determines complaints and disputes about the way that occupational and personal pension schemes are run. TPO provides a free and accessible service for dealing with pensions complaints. Determinations are final and binding on all parties, subject only to appeal in the High Court on a point of law. TPO is a Tribunal Non-Departmental Public Body (NDPB) sponsored by the DWP.
The Role of a Non-Executive Director
- Contribute to and review the strategic direction of TPO;
- Provide constructive challenge and support to the Ombudsman and Executive Board to improve performance, customer experience and innovation;
- Ensure that TPO’s internal controls, risk management and governance arrangements are robust and effective;
- Monitor delivery against statutory objectives, performance measures and strategic priorities;
- Support the Board in strengthening digital capability and the use to drive improvements in service delivery;
- Engage positively with stakeholders, representing TPO externally where appropriate;
- Uphold high standards of governance, including the Seven Principles of Public Life.
Candidate Requirements
- An understanding of the work, priorities and challenges of TPO and the context within which it operates;
- Ability to work at board level or equivalent, with a proven track record of delivery of objectives of an organisation, small or medium projects and programmes;
- Effective decision-making skills with the ability to critically analyse a wide range of information;
- Strong communication and interpersonal skills with the ability to listen, accept challenge and constructively challenge others with clarity and respect;
- An interest in private pensions or public services;
- Experience contributing to organisational improvement and innovation, including supporting digital or service transformation.
Location: London
Number of Roles: 1
Remuneration: £6000 per annum
Time Commitment: A minimum time commitment of 12 days per annum
Length of Term: Fixed term of between three and five years
The vacancy closes at 17:00 on 16/02/2026.
Non Executive Director employer: Department for Work and Pensions (DWP)
Contact Detail:
Department for Work and Pensions (DWP) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Non Executive Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions and public service sectors. Attend relevant events or webinars where you can meet potential stakeholders and decision-makers. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by brushing up on TPO's recent initiatives and challenges. Show that you understand their strategic direction and how you can contribute. Tailor your responses to highlight your experience in governance and stakeholder engagement.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After any meeting or interview, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your interest in the role.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly. Plus, it ensures your application is seen by the right people. Don’t miss out on this chance to join TPO and make a difference!
We think you need these skills to ace Non Executive Director
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing, make sure you understand what a Non-Executive Director does at TPO. Familiarise yourself with their strategic goals and challenges. This will help you tailor your application to show how your experience aligns with their needs.
Showcase Your Unique Perspective: We want to see what makes you stand out! Highlight any diverse experiences or fresh ideas you can bring to the table. Don’t be shy about sharing how your background can contribute to TPO’s mission and objectives.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate well-structured responses that get straight to the point while still showcasing your skills and experiences.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Department for Work and Pensions (DWP)
✨Know Your Stuff
Before the interview, make sure you thoroughly understand The Pensions Ombudsman’s role and its strategic priorities. Familiarise yourself with recent developments in pensions legislation and the challenges TPO faces. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare to discuss your previous experiences that align with the responsibilities of a Non-Executive Director. Think about specific examples where you've contributed to governance, risk management, or organisational improvement. Be ready to explain how these experiences can benefit TPO.
✨Engage with Stakeholders
Since engaging with diverse stakeholders is key for this role, think about how you would approach this. Prepare examples of how you've successfully engaged with different groups in the past, and be ready to discuss your strategies for building relationships and fostering collaboration.
✨Emphasise Your Decision-Making Skills
The interviewers will want to see your ability to make sound decisions based on critical analysis. Prepare to discuss situations where you've had to analyse complex information and make tough calls. Highlight your thought process and how it led to positive outcomes.
