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For Companies At a Glance
- Tasks: Create engaging messages and drive impactful communication strategies.
- Company: Join DWP, a leader in digital transformation with a focus on improving lives.
- Benefits: Up to £46,547 salary, 28.9% pension contribution, flexible hours, and generous leave.
- Why this job: Shape communication that connects with diverse audiences and drives meaningful change.
- Qualifications: Experience in communication roles and managing diverse stakeholders.
- Other info: Hybrid working model with excellent career development opportunities.
The predicted salary is between 37300 - 52000 £ per year.
Are you passionate about creating clear, compelling messages that truly resonate with diverse audiences? Do you thrive on building understanding and engagement through innovative communication strategies? Are you excited to collaborate across teams to deliver impactful stories and drive meaningful change? If so, we’d love to hear from you!
We’re looking for a Digital Engagement Manager to join the Digital & Transformation Group and be part of a team dedicated to transforming services that millions of people rely on every day. In this role, you’ll play a key part in shaping how we communicate our vision and progress. You’ll bring together vital service lines across DWP, helping us tell stories that matter and connect with audiences inside and outside the organisation. Our mission is simple but powerful: to improve lives by modernising critical services and enhancing digital capability.
Delivery:
- Build strong partnerships across and beyond the organisation by working with DWP Digital teams, Internal Communications, Press Office, HR, other government departments and external organisations to deliver impactful campaigns and messaging.
- Translate complex technical issues into clear, relevant and engaging content that resonates with diverse audiences.
- Manage key communication platforms such as SharePoint and Teams and lead on colleague calls, leadership events and external awards opportunities.
- Champion the people agenda by collaborating with equity, diversity and inclusion (EDI) working groups, wellbeing leads and people networks acting as an advocate for inclusion and engagement.
- Apply robust campaign management principles using structured planning models to ensure communications are creative, insight driven and effectively evaluated.
- Deliver multiple projects on time while developing your own capability to thrive in an innovative multi-skills function.
- Play an active role in the wider engagement community supporting cross team delivery sharing professional expertise and helping build capability across the organisation.
What skills, knowledge and experience will you need?
- Experience of working within a specialist area or in a broad communication and engagement role, with the ability to plan and deliver multi-channel campaigns and tailor messaging to the needs of different audiences.
- Experience of managing a diverse range of stakeholders, including senior leaders, across multiple disciplines.
- Proficient in using Microsoft Office suite, SharePoint and MS Teams to deliver multi-channel communications.
- Strong written and oral communication skills, with the ability to apply clear standards of quality and use analytic tools to measure effectiveness.
- Experience of organising virtual and face-to-face events, from planning to executing, leading working groups and producing outcomes.
You’ll join us in a brilliant DWP Digital hub in your choice of Blackpool, Leeds or Manchester. We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and some time in the office.
In return for your skills, we offer a competitive salary of up to £46,547. You’ll be eligible for a brilliant civil service pension with employer contributions of 28.9%. You’ll get a generous leave package starting at 25 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes:
- Flexible working, flexi hours and flexi days.
- Hybrid working: some time in a hub with the team, some time at home.
- Family-friendly policies.
- Time off volunteering and charitable giving.
- Bring your authentic self to work with 'I Can Be Me in DWP'.
- Discounts and savings on shopping, fun days out and more.
- Interest-free loans to buy a bike or a season ticket.
- Sports and social activities.
- Working in an award-winning environment and culture.
- Professional development, coaching, mentoring and career progression opportunities.
Click 'Apply' for more information and to start an application on Civil Service Jobs.
Digital Engagement Manager in Manchester employer: Department for Work and Pensions (DWP)
Contact Detail:
Department for Work and Pensions (DWP) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Engagement Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DWP on LinkedIn. Ask them about their experiences and any tips they might have for your application. Personal connections can give you insights that make all the difference.
✨Tip Number 2
Prepare for the interview by researching DWP's recent projects and initiatives. Show us that you’re not just interested in the role, but also in how you can contribute to their mission of improving lives through digital transformation.
✨Tip Number 3
Practice your storytelling skills! As a Digital Engagement Manager, you'll need to convey complex ideas simply. Use examples from your past work to demonstrate how you've successfully engaged diverse audiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the DWP team and ready to make an impact.
We think you need these skills to ace Digital Engagement Manager in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the skills and experiences mentioned in the job description. Highlight your ability to create compelling messages and engage diverse audiences, as this is key for the Digital Engagement Manager role.
Showcase Your Communication Skills: Since strong written and oral communication skills are crucial, use your application to demonstrate these abilities. Write clearly and concisely, and don’t forget to include examples of how you've translated complex information into engaging content.
Highlight Your Stakeholder Management Experience: Mention any experience you have in managing diverse stakeholders, especially senior leaders. This will show us that you can navigate different perspectives and collaborate effectively across teams, which is essential for this role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and you’ll find all the details you need to get started!
How to prepare for a job interview at Department for Work and Pensions (DWP)
✨Know Your Audience
Before the interview, research DWP and its mission. Understand their focus on digital engagement and how they communicate with diverse audiences. Tailor your responses to show how your experience aligns with their goals.
✨Showcase Your Campaign Skills
Be ready to discuss specific multi-channel campaigns you've managed. Highlight your ability to tailor messaging for different audiences and share examples of how you measured the effectiveness of your communications.
✨Engage with EDI Initiatives
Since the role involves championing equity, diversity, and inclusion, prepare to talk about your experience in these areas. Share how you've collaborated with EDI groups or led initiatives that promote inclusion and engagement.
✨Master the Tech Tools
Familiarise yourself with Microsoft Office, SharePoint, and Teams, as these are crucial for the role. Be prepared to discuss how you've used these tools in past projects to enhance communication and collaboration.
