Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Investigate fraud cases and collaborate with various agencies to protect public funds.
- Company: Join the Department for Work and Pensions, a vital public service.
- Benefits: Enjoy work-life balance, career progression, and skill development.
- Why this job: Make a real difference in society while gaining valuable experience.
- Qualifications: Inquisitive mindset and strong communication skills are essential.
- Other info: Flexible working environment with opportunities for personal growth.
The predicted salary is between 800 - 1400 £ per month.
Do you have an inquisitive mind? Do you enjoy engaging with customers? If so, we need you! The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy and is responsible for helping people move into employment, supporting pensioners and protecting some of the most vulnerable in our society. Counter Fraud Compliance and Debt's (CFCD) aim is to drive down the level of fraud, error and debt within the benefit system, to protect the public purse. As part of CFCD you will be at the heart of DWP's efforts to reduce fraud and error in the benefit system. This is a hugely important public service, and our challenge is bigger than ever. If you want to join somewhere that recognises the importance of work-life balance, where you can learn new skills and progress your career, then CFCD is the place for you. As a Fraud Investigator, your work will change based on business needs, so adaptability and flexibility are essential.
Responsibilities:
- Request necessary evidence from designated sources using Authorised Officer powers and the Operational Intelligence Service.
- Collaborate with other departments and organisations like Local Authorities, Police and HMRC within the framework of any existing partnership agreements.
- Research and gather information for investigations, ensuring it meets legal standards.
- Complete Requests for Information (RFIs) as needed.
- Record, retain, and review collected materials for criminal investigations for Disclosure purposes.
- Recommend next steps for action to Team Leaders for consideration.
- Conduct Interviews under Caution as per legal guidelines under the Police and Criminal Evidence Act 1984 (England and Wales) and Common Law (Scotland).
- Prepare prosecution cases following Crown Prosecution Service (CPS) and National File Standard guidance (England & Wales) and in line with Crown Office & Procurator Fiscal Service guidance in (Scotland).
- Attend court and give evidence in criminal cases and appeal tribunals.
- Maintain quality standards by following DWP policies and procedures, and CFCD operational instructions.
- Work effectively within a team and contribute to team goals.
- Promote fraud awareness within DWP and to external partners.
- Communicate confidently and professionally with internal staff and external agencies.
Disability Confident:
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. In some recruitment situations, such as high-volume, seasonal and high-peak times, the employer may limit the number of interviews offered.
Apprentice Fraud Investigator - Home Counties in London employer: Department for Work and Pensions (DWP)
Contact Detail:
Department for Work and Pensions (DWP) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Fraud Investigator - Home Counties in London
✨Tip Number 1
Get to know the DWP and its mission! Research their values and recent initiatives. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your interview skills with a friend or family member. Focus on common questions related to fraud investigation and customer engagement. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 3
Network like a pro! Connect with current or former DWP employees on LinkedIn. They can provide insider tips and might even refer you for the role. Plus, it shows your commitment to joining the team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Apprentice Fraud Investigator - Home Counties in London
Some tips for your application 🫡
Show Your Curiosity: Since we're looking for someone with an inquisitive mind, make sure to highlight your curiosity in your application. Share examples of how you've engaged with customers or tackled challenges in the past.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences that match the job description. We want to see how you fit into our mission at DWP.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Make sure to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Department for Work and Pensions (DWP)
✨Know Your Stuff
Before the interview, make sure you understand the role of a Fraud Investigator and the importance of the DWP's work. Familiarise yourself with key terms like 'fraud', 'error', and 'debt' in the context of public service. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Communication Skills
As you'll be engaging with customers and collaborating with various departments, practice clear and professional communication. Think about examples from your past experiences where you've successfully communicated complex information or resolved conflicts. This will demonstrate your ability to handle sensitive situations.
✨Be Ready for Adaptability Questions
Since the role requires flexibility, prepare to discuss times when you've had to adapt to changing circumstances. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting how you managed change effectively and what you learned from those experiences.
✨Prepare for Legal Knowledge
Brush up on relevant legal guidelines, especially the Police and Criminal Evidence Act 1984. Being able to discuss these laws and how they apply to the role will impress your interviewers and show that you're serious about the responsibilities of a Fraud Investigator.
