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For Companies At a Glance
- Tasks: Create engaging messages and drive impactful communication strategies.
- Company: Join DWP, a leader in digital transformation with a focus on improving lives.
- Benefits: Up to £46,547 salary, 28.9% pension contribution, flexible hours, and generous leave.
- Why this job: Shape communication that resonates and drives meaningful change for millions.
- Qualifications: Experience in communication roles and managing diverse stakeholders.
- Other info: Hybrid working model with excellent career development opportunities.
The predicted salary is between 37238 - 46457 £ per year.
Are you passionate about creating clear, compelling messages that truly resonate with diverse audiences? Do you thrive on building understanding and engagement through innovative communication strategies? Are you excited to collaborate across teams to deliver impactful stories and drive meaningful change? If so, we’d love to hear from you!
We’re looking for a Digital Engagement Manager to join the Digital & Transformation Group and be part of a team dedicated to transforming services that millions of people rely on every day. In this role, you’ll play a key part in shaping how we communicate our vision and progress. You’ll bring together vital service lines across DWP, helping us tell stories that matter and connect with audiences inside and outside the organisation. Our mission is simple but powerful: to improve lives by modernising critical services and enhancing digital capability.
Delivery:
- Build strong partnerships across and beyond the organisation by working with DWP Digital teams, Internal Communications, Press Office, HR, other government departments and external organisations to deliver impactful campaigns and messaging.
- Translate complex technical issues into clear, relevant and engaging content that resonates with diverse audiences.
- Manage key communication platforms such as SharePoint and Teams and lead on colleague calls, leadership events and external awards opportunities.
- Champion the people agenda by collaborating with equity, diversity and inclusion (EDI) working groups, wellbeing leads and people networks acting as an advocate for inclusion and engagement.
- Apply robust campaign management principles using structured planning models to ensure communications are creative, insight driven and effectively evaluated.
- Deliver multiple projects on time while developing your own capability to thrive in an innovative multi-skills function.
- Play an active role in the wider engagement community supporting cross team delivery sharing professional expertise and helping build capability across the organisation.
What skills, knowledge and experience will you need?
- Experience of working within a specialist area or in a broad communication and engagement role, with the ability to plan and deliver multi-channel campaigns and tailor messaging to the needs of different audiences.
- Experience of managing a diverse range of stakeholders, including senior leaders, across multiple disciplines.
- Proficient in using Microsoft Office suite, SharePoint and MS Teams to deliver multi-channel communications.
- Strong written and oral communication skills, with the ability to apply clear standards of quality and use analytic tools to measure effectiveness.
- Experience of organising virtual and face-to-face events, from planning to executing, leading working groups and producing outcomes.
You’ll join us in a brilliant DWP Digital hub in your choice of Blackpool, Leeds or Manchester. We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and some time in the office.
In return for your skills, we offer a competitive salary of up to £46,547. You’ll be eligible for a brilliant civil service pension with employer contributions of 28.9%. You’ll get a generous leave package starting at 25 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes:
- Flexible working, flexi hours and flexi days.
- Hybrid working: some time in a hub with the team, some time at home.
- Family-friendly policies.
- Time off volunteering and charitable giving.
- Bring your authentic self to work with 'I Can Be Me in DWP'.
- Discounts and savings on shopping, fun days out and more.
- Interest-free loans to buy a bike or a season ticket.
- Sports and social activities.
- Working in an award-winning environment and culture.
- Professional development, coaching, mentoring and career progression opportunities.
Click 'Apply' for more information and to start an application on Civil Service Jobs.
Digital Engagement Manager in Leeds employer: Department for Work and Pensions (DWP)
Contact Detail:
Department for Work and Pensions (DWP) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Engagement Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DWP on LinkedIn. Ask them about their experiences and any tips they might have for landing the Digital Engagement Manager role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by practising your storytelling skills. You’ll need to showcase how you've translated complex ideas into engaging content before. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.
✨Tip Number 3
Show off your digital savvy! Familiarise yourself with the tools mentioned in the job description, like SharePoint and MS Teams. Maybe even create a mock campaign or presentation to demonstrate your skills during the interview. It’ll show you’re proactive and ready to hit the ground running!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the DWP team. Let’s get you that interview!
We think you need these skills to ace Digital Engagement Manager in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with our mission of improving lives through digital transformation.
Showcase Your Communication Skills: As a Digital Engagement Manager, strong written communication is key. Use clear, engaging language in your application to demonstrate your ability to convey complex ideas simply. Remember, we’re looking for compelling messages that resonate!
Highlight Your Collaborative Spirit: We thrive on teamwork, so don’t forget to mention any experience you have working across different teams or with diverse stakeholders. Show us how you can build partnerships and drive impactful campaigns together with others.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep track of all the amazing talent we’re excited to connect with!
How to prepare for a job interview at Department for Work and Pensions (DWP)
✨Know Your Audience
Before the interview, research DWP and its mission. Understand their values and how they communicate with diverse audiences. Tailor your responses to show how your experience aligns with their goals, especially in creating compelling messages.
✨Showcase Your Campaign Skills
Be ready to discuss specific examples of multi-channel campaigns you've managed. Highlight your ability to tailor messaging for different audiences and how you measure the effectiveness of your communications. Use metrics and outcomes to back up your claims.
✨Engagement is Key
Demonstrate your experience in building partnerships across teams. Share stories about how you've collaborated with various stakeholders, including senior leaders, to deliver impactful campaigns. This shows you can navigate complex organisational structures.
✨Prepare for Practical Scenarios
Expect scenario-based questions where you might need to translate complex issues into clear content. Practice articulating your thought process on how you'd approach these challenges, showcasing your problem-solving skills and creativity in communication.
