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- Tasks: Support HR and Payroll processes, driving design and collaboration across departments.
- Company: Join the Department for Work and Pensions, a leader in government administration.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Why this job: Make a real impact on HR transformation while working in a dynamic environment.
- Qualifications: Strong communication, analytical skills, and experience in stakeholder management required.
- Other info: Agile working culture with a focus on teamwork and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Overview
HR Product Support – Absence and Payroll (Synergy Programme) role at Department for Work and Pensions (DWP).
Responsibilities
- Work with delivery partners to support the successful delivery of the Synergy HR and Payroll functional work plan, driving the functional design of key Oracle modules with Synergy Cluster departments; ensuring actions and decisions are tracked, and information is shared across the wider stakeholder group.
- Apply existing knowledge of HR and/or Payroll processes to understand user requirements and accurately feed this into the design process, supporting process and policy convergence wherever possible.
- Collate and quality assure information, data, insight, and evidence provided by subject matter experts (SMEs) from across the four departments and use this to actively contribute to the direction of the programme’s design.
- Work inclusively and collaboratively with proven organisational skills, and the ability, resilience, and flexibility to work at pace.
- Take a lead role in supporting the design and testing requirements in respect of your product area of accountability through the programme life cycle.
- Communicate with clarity, integrity, and enthusiasm. Build and maintain strong effective relationships with stakeholders and colleagues to confidently challenge, influence and negotiate positive outcomes and solutions.
- Support the facilitation of cross cluster working groups including producing key information to enable decision making and deputising for Product Managers as appropriate.
- Work in an agile way, leading stand-ups and retrospectives.
Person specification
To be successful in this role, candidates will have:
- Stakeholder Relationship Management (Lead Criteria) – An ability to build effective relationships and partnerships with a wide range of diverse stakeholders to develop and maintain an understanding of stakeholder needs with the ability to identify and resolve issues in a complex and/or transformational environment.
- Essential Leadership Attributes – Exceptional organisational skills with the ability, resilience and flexibility to work at pace and lead through others to deliver against multiple priorities.
- Team Working Skills – Proven ability of working within a team to lead and support people through cultural and transformational change.
- Key Analytical Skills – An ability to gather and use information, data, insight and evidence to inform decisions on complex issues.
- Communication Skills – Excellent communication skills, both verbal and written, with the ability to get to the heart of issues and challenges and communicate succinctly to a range of audiences.
- Service Focused Mindset – An ability to bring diverse perspectives and a solutions-focused approach to deliver an excellent and continuously improving service to customers.
- Agile Working – Experience working in a product environment and familiarity with AGILE methodology.
For more details on this vacancy and benefits of working for DWP- Click Apply
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Human Resources and Project Management
- Industries: Government Administration
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HR Product Support - Absence and Payroll (Synergy Programme) employer: Department for Work and Pensions (DWP)
Contact Detail:
Department for Work and Pensions (DWP) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Product Support - Absence and Payroll (Synergy Programme)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DWP on LinkedIn. Ask them about their experiences and any tips they might have for landing the HR Product Support role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by practising your STAR technique. Think of specific examples from your past that showcase your stakeholder management and analytical skills. We want to hear how you've tackled challenges and delivered results in a team setting!
✨Tip Number 3
Show off your communication skills! During interviews, be clear and enthusiastic when discussing your experiences. Remember, it's not just about what you say, but how you say it. Engage with your interviewers and make sure they see your passion for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace HR Product Support - Absence and Payroll (Synergy Programme)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with HR and Payroll processes. We want to see how your skills align with the Synergy Programme, so don’t hold back on showcasing relevant examples!
Showcase Your Communication Skills: Since this role requires excellent communication, ensure your written application reflects clarity and enthusiasm. Use straightforward language and structure your thoughts logically to demonstrate your ability to communicate effectively.
Highlight Stakeholder Management Experience: We’re looking for candidates who can build strong relationships with diverse stakeholders. In your application, share specific instances where you’ve successfully managed stakeholder needs or resolved issues in a complex environment.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at DWP!
How to prepare for a job interview at Department for Work and Pensions (DWP)
✨Know Your HR and Payroll Stuff
Make sure you brush up on your knowledge of HR and payroll processes. Understand how they relate to the Synergy Programme and be ready to discuss how your experience aligns with the role. This will show that you're not just familiar with the concepts but can also apply them effectively.
✨Build Relationships Before the Interview
Since stakeholder relationship management is key, try to connect with current or former employees of the Department for Work and Pensions (DWP) on LinkedIn. Ask them about their experiences and insights into the culture and expectations. This will give you a leg up in understanding what they value in candidates.
✨Prepare for Agile Discussions
Familiarise yourself with Agile methodologies, especially how they apply to product environments. Be prepared to discuss your experience leading stand-ups or retrospectives, as this will demonstrate your ability to work collaboratively and adaptively within teams.
✨Communicate Clearly and Confidently
Practice articulating your thoughts succinctly. During the interview, focus on clarity and enthusiasm when discussing your past experiences. Use examples that highlight your communication skills and ability to influence positive outcomes, as these are crucial for the role.
