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For Companies At a Glance
- Tasks: Analyze digital performance data to improve user experiences and drive informed decisions.
- Company: Join DWP, the UK's largest government department, making a real impact on people's lives.
- Benefits: Enjoy hybrid working, flexible hours, generous holidays, and a strong pension plan.
- Why this job: Be part of a supportive community using cutting-edge tech to solve complex problems.
- Qualifications: Strong analytical skills, experience with SQL and Google Analytics, and excellent communication abilities.
- Other info: Opportunities for professional development and a culture that values your authentic self.
The predicted salary is between 58000 - 73000 £ per year.
Job Description
Senior Digital Performance Analyst
Pay up to £73,350, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.
DWP. Digital with Purpose.
We are looking for a Senior Digital Performance Analyst to join our community of tech experts in DWP Digital.
Were using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.
DWP is the UKs largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people.
The scale of what we do is extraordinary, and our purpose is unique. Wed love you to join us.
What skills, knowledge and experience will you need?
- Strong stakeholder management skills and experience of working with a range of people and teams to drive evidence-based decision making. Experience of pro-actively building relationships across different teams, advocating for the use of data and managing people through change.
- Experience in tackling loosely defined problems, working with stakeholders and colleagues to narrow down scope and define requirements for analysis. Working to deliver value from data iteratively and at the earliest opportunity in alignment with business goals.
- Experience in developing performance measurement for an initiative, policy or service. Expertise in constructing metrics which best reflect true progress towards objectives or deviation from service levels, using available data.
- Experience of performing and supervising in-depth analysis using a variety of data sources and techniques to create a compelling narrative and holistic understanding of a service, policy or system.
- Excellent written and oral communication, with ability to present complex analysis clearly and concisely to a variety of audiences, explain the implications of analytical evidence and limitations of data sources and provide recommendations.
- Technical experience: SQL and Google Analytics.
Why do we need a Digital Performance Analyst like you?
DWP teams need information about how our digital services are being used and whether they meet our users needs.
Gathering and analysing data helps us make better, more-informed choices. Your mission will be to turn data into stories that help our product teams provide a great user experience.
Youll bring user journey data to life for your agile, multidisciplinary teams.
Youll help others us understand the complexity of user behaviour by analysing data across the whole lifecycle – from its rawest form to generating insights.
And youll develop meaningful performance measures to methodically test your hypotheses and the impacts of changes.
You and your role
Humans are complex, therefore the problems youll be solving will be complex too. And there is no environment with the scale, complexity and unique challenges of DWP.
Youll use and develop data services in Azure and Power BI. Youll even have the chance to use robots and machine learning to predict and solve problems before they occur.
Our Performance Analyst community is supportive and expert. Whatever you dont yet know, we will create opportunities for you to learn.
We care about our community and understand that people are not numbers. We can offer you a working environment that is family friendly, supportive and inclusive, as part an organisation with real social purpose.
Details. Wages. Perks.
Location: Youll join us in one of our brilliant digital hubs in Manchester, Birmingham, Leeds, Newcastle, Sheffield or Blackpool, whichever is most convenient for you.
Hybrid Working: We work a hybrid model you'll spend some time working at home and some time collaborating face to face in a hub.
Pay: We offer pay of up to £73,350
Pension: Youll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £19,090 per year.
Holidays: A generous leave package starting at 26 days rising to 31 days over time. You will also get all the usual public holidays. And up to 3 extra days off a month on flexi-time.
We have a broad benefits package built around your work-life balance which includes:
- An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100)
- Flexible working including flexible hours and flex-friendly policies
- Time off volunteering and charitable giving
- Bring your authentic self to work with I Can Be Me in DWP
- Discounts and savings on shopping, fun days out and more
- Interest-free loans to buy a bike or a season ticket, so its even easier for you to get to work and start making a difference
- Sports and social activities
- Professional development, coaching, mentoring and career progression opportunities.
Process:
We know your time is valuable so our application and selection process is just two stages:
1. Apply: complete your application on Civil Service Jobs. Therell be full instructions when you click through.
2. Interview: a single stage interview online.
CLICK APPLY for more information and to start your application.
Digital Performance Analyst employer: Department for Work and Pensions (DWP)
Contact Detail:
Department for Work and Pensions (DWP) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Performance Analyst
✨Tip Number 1
Familiarize yourself with the specific tools mentioned in the job description, like SQL and Google Analytics. Having hands-on experience or relevant projects to discuss can really set you apart during the interview.
✨Tip Number 2
Prepare examples of how you've successfully managed stakeholder relationships in the past. Be ready to share stories that demonstrate your ability to advocate for data-driven decision-making and how you've navigated complex problems.
✨Tip Number 3
Think about how you can illustrate your experience with performance measurement. Be prepared to discuss specific metrics you've developed and how they aligned with business goals, showcasing your analytical skills.
✨Tip Number 4
Since communication is key for this role, practice explaining complex data insights in a simple way. You might want to prepare a mini-presentation on a past project to demonstrate your ability to convey information clearly to diverse audiences.
We think you need these skills to ace Digital Performance Analyst
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the Senior Digital Performance Analyst position. Tailor your application to highlight how your skills and experiences align with the job description.
Highlight Relevant Experience: Focus on showcasing your experience in stakeholder management, data analysis, and performance measurement. Use specific examples that demonstrate your ability to tackle complex problems and deliver value from data.
Communicate Clearly: Since excellent written communication is crucial for this role, ensure your application is clear and concise. Avoid jargon and present your ideas logically. Make it easy for the reader to understand your analytical insights and recommendations.
Showcase Technical Skills: Mention your technical expertise in SQL and Google Analytics prominently in your application. If you have experience with Azure or Power BI, be sure to include that as well, as it aligns with the tools used in the role.
How to prepare for a job interview at Department for Work and Pensions (DWP)
✨Showcase Your Stakeholder Management Skills
Be prepared to discuss your experience in managing relationships with various stakeholders. Highlight specific examples where you successfully advocated for data-driven decision-making and how you navigated through change.
✨Demonstrate Analytical Problem-Solving
Expect questions that assess your ability to tackle loosely defined problems. Share instances where you worked collaboratively to narrow down project scopes and define analytical requirements, emphasizing your iterative approach to delivering value from data.
✨Communicate Complex Analysis Clearly
Practice explaining complex data narratives in a clear and concise manner. Be ready to present your findings to different audiences, ensuring you can articulate the implications of your analysis and any limitations of the data sources used.
✨Familiarize Yourself with Technical Tools
Brush up on your SQL and Google Analytics skills, as these are crucial for the role. Be prepared to discuss how you've used these tools in past projects to derive insights and inform business decisions.
