Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create engaging messages and innovative strategies to connect with diverse audiences.
- Company: Join a forward-thinking team at DWP Digital, transforming services for millions.
- Benefits: Earn up to £46,547, enjoy flexible hours, hybrid work, and a generous pension.
- Why this job: Make a real impact by shaping communication that drives meaningful change.
- Qualifications: Experience in communication roles and managing diverse stakeholders is essential.
- Other info: Enjoy professional development and a vibrant workplace culture.
The predicted salary is between 37300 - 52000 £ per year.
Pay up to £46,547, an employer pension contribution of up to 28.9%, hybrid home working, flexible hours, and great work-life balance.
DWP Digital with Purpose. Are you passionate about creating clear, compelling messages that truly resonate with diverse audiences? Do you thrive on building understanding and engagement through innovative communication strategies? Are you excited to collaborate across teams to deliver impactful stories and drive meaningful change? If so, we would love to hear from you!
We are looking for a Digital Engagement Manager to join the Digital & Transformation Group and be part of a team dedicated to transforming services that millions of people rely on every day. In this role, you will play a key part in shaping how we communicate our vision and progress. You will bring together vital service lines across DWP, helping us tell stories that matter and connect with audiences inside and outside the organisation.
Our mission is simple but powerful: to improve lives by modernising critical services and enhancing digital capability.
Delivery. Work. Projects.
- Build strong partnerships across and beyond the organisation by working with DWP Digital teams, Internal Communications, Press Office, HR, other government departments and external organisations to deliver impactful campaigns and messaging.
- Translate complex technical issues into clear, relevant and engaging content that resonates with diverse audiences.
- Manage key communication platforms such as SharePoint and Teams and lead on colleague calls, leadership events and external awards opportunities.
- Champion the people agenda by collaborating with equity, diversity and inclusion (EDI) working groups, wellbeing leads and people networks acting as an advocate for inclusion and engagement.
- Apply robust campaign management principles using structured planning models to ensure communications are creative, insight-driven and effectively evaluated.
- Deliver multiple projects on time while developing your own capability to thrive in an innovative multi-skills function.
- Play an active role in the wider engagement community supporting cross-team delivery, sharing professional expertise and helping build capability across the organisation.
What skills, knowledge and experience will you need?
- Lead Criterion - Experience of working within a specialist area or in a broad communication and engagement role, with the ability to plan and deliver multi-channel campaigns and tailor messaging to the needs of different audiences.
- Experience of managing a diverse range of stakeholders, including senior leaders, across multiple disciplines.
- Proficient in using Microsoft Office suite, SharePoint and MS Teams to deliver multi-channel communications.
- Strong written and oral communication skills, with the ability to apply clear standards of quality and use analytic tools to measure effectiveness.
- Experience of organising virtual and face-to-face events, from planning to executing, leading working groups and producing outcomes.
You will join us in a brilliant DWP Digital hub in your choice of Blackpool, Leeds or Manchester. We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and some time in the office.
In return for your skills, we offer a competitive salary of up to £46,547. You will be eligible for a brilliant civil service pension with employer contributions of 28.9%. You will get a generous leave package starting at 25 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes:
- Flexible working, flexi hours and flexi days.
- Hybrid working: some time in a hub with the team, some time at home.
- Family-friendly policies.
- Time off volunteering and charitable giving.
- Bring your authentic self to work with 'I Can Be Me in DWP'.
- Discounts and savings on shopping, fun days out and more.
- Interest-free loans to buy a bike or a season ticket.
- Sports and social activities.
- Working in an award-winning environment and culture.
- Professional development, coaching, mentoring and career progression opportunities.
Click 'Apply' for more information and to start an application on Civil Service Jobs.
Digital Engagement Manager in Burnley employer: Department for Work and Pensions (DWP)
Contact Detail:
Department for Work and Pensions (DWP) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Engagement Manager in Burnley
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DWP through LinkedIn. A friendly chat can give us insider info on the role and help us stand out when we apply.
✨Tip Number 2
Show off our skills! Prepare a portfolio or examples of past campaigns we've worked on. This will help us demonstrate our ability to create engaging content and manage projects effectively.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing answers to common questions about digital engagement and communication strategies. We want to sound confident and knowledgeable!
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to highlight how we align with DWP's mission and values.
We think you need these skills to ace Digital Engagement Manager in Burnley
Some tips for your application 🫡
Tailor Your Message: Make sure your application speaks directly to the role of Digital Engagement Manager. Highlight your experience in creating compelling messages and engaging diverse audiences, just like we do at StudySmarter.
Showcase Your Skills: Don’t forget to flaunt your skills with Microsoft Office, SharePoint, and Teams. We want to see how you can use these tools to deliver impactful communications, so give us examples of your past successes!
Be Clear and Concise: Your written application should be clear and to the point. Use straightforward language to convey your ideas, just as you would when translating complex issues into engaging content for different audiences.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to hear from you!
How to prepare for a job interview at Department for Work and Pensions (DWP)
✨Know Your Audience
Before the interview, research DWP and its mission. Understand their focus on digital transformation and how they engage with diverse audiences. Tailor your responses to show how your experience aligns with their goals.
✨Showcase Your Campaign Skills
Be ready to discuss specific examples of multi-channel campaigns you've managed. Highlight how you tailored messaging for different audiences and the impact it had. Use metrics to demonstrate success where possible.
✨Prepare for Stakeholder Management Questions
Expect questions about managing diverse stakeholders, especially senior leaders. Prepare examples that illustrate your ability to build strong partnerships and navigate complex communication challenges.
✨Demonstrate Your Tech Savvy
Since the role involves using tools like SharePoint and MS Teams, be prepared to discuss your proficiency with these platforms. Share experiences where you used technology to enhance communication and engagement.
