PMO Support Manager in Birmingham

DWP Estates is not just about maintaining buildings – it’s about transformation. Our strategic goals include:

• Transitioning to a smaller, more affordable, and adaptable estate to meet future needs
• Investing in infrastructure through planned replacement works
• Embedding sustainability in line with Government Greening Commitments (GGCs)
• Delivering cost‑effective services while maintaining high standards
• Creating a professional, best‑in‑class working culture across the Government Property profession

Strategic Ambitions to 2030

• OPTIMISE: Continue to transition to a more affordable and adaptable DWP estate that creates productive environments
• INVEST: Investment in an improved environment that better meets the needs of customers and colleagues and minimises service disruption

Role – Strategy, Portfolio and Leasehold (SP&L) PMO Lead

The PMO supports both internal and external governance, assisting in implementing new ways of working, including those related to the new Jobs and Careers Service (JCS). It is focused on proactively and strategically planning for DWP’s significant property portfolio, including all Job Centre Plus locations, Corporate Centres and other buildings that make up the Department’s estate.

Key Responsibilities:

• Lead risk management across SP&L, including the recording and management of risk and mitigation activities
• Support the PMO Lead to develop process improvements across the teams, involving the design and development of digital processes
• Develop reporting, tracking and benchmarking tools to aid with the continual drive for improvement and best value for money
• Assist SP&L and Estates colleagues with responsibilities relating to internal and external governance
• Gather data and evidence and make recommendations to support business change, assess and provide challenge to support decision making
• Coordinate timely updates and submission of reports, briefings and information packs
• Undertake Secretariat duties
• Support the PMO Lead to manage the SharePoint sites for SP&L and its stakeholders and provide guidance and training to colleagues on changes/developments as needed
• Assist SP&L to ensure plans and activities reflect wider strategic priorities
• Support the development and implementation of new ways of working and associated activities relating to the Jobs and Careers Service (JCS)
• Organisational learning & knowledge management
• People & skills (upskilling of team members)
• Co‑ordination of workforce planning to identify future capacity and capability needs across SP&L
• Maintain a central storage area for SP&L induction materials
• Support recruitment campaigns and take part on interview panels across SP&L and DWP Estates

About Disability Confident – A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people.

For jobs located in Wales, the ability to speak Welsh is desirable.

About DWP Estates

The Department for Work and Pensions (DWP) is one of the government's largest public service departments with a sizeable annual budget, serving over 20 million citizens. The estate spans 1.4 million square metres across 800+ sites and supports around 78,000 colleagues. Our vision includes DWP colleagues, supply chain, partners and, most fundamentally, the customers the Department exists to serve. They are the reason for our existence. We are responsible for the day‑to‑day operation of our vast Estate by managing a private sector supply chain that delivers essential services such as Security Guarding, Maintenance, Property and Leasehold Management, Construction, Cleaning and Facilities Management.