End User Computing Engineer
Company: Department for Transport
Salary: £35,663 - A Civil Service Pension with an employer contribution of 28.97%
Contract Type: Permanent – Flexible working, Full-time, Job share, Part-time
Job type: Permanent
Posting date: 13 Oct 2026
Closing date: 18 Oct 2026
Location: Leeds
Working pattern: Hybrid - 2 days remote
About the role
Join the Department for Transport's Digital, Information and Security Directorate and help deliver the reliable, secure technology services that keep the organisation running. As an End User Computing Engineer, you'll play a key role in supporting colleagues across the department, ensuring they have the tools and technical support they need to work effectively. Working within the Platforms function, you'll troubleshoot and resolve technical issues, provide first-time fixes where possible, and work with specialist teams to investigate and resolve more complex incidents.
Key Responsibilities include, but are not limited to:
Providing first-time resolution by troubleshooting and diagnosing or escalating faults (or both) to service desk managers, incident managers and problem managers to investigate and resolve.
Defining and delivery of new services.
Coaching associates and share knowledge with team colleagues.
Employer pension contribution of 28.97% of your salary.
25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
Access to the staff discount portal.
Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
24-hour Employee Assistance Programme providing free confidential help and advice for staff.
Flexible working options where we encourage a great work-life balance.
Proud member of the Disability Confident employer scheme
About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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Contact Details:
Department for Transport Group Recruitment Team