At a Glance
- Tasks: Manage HR Data & Technology services, ensuring high-quality delivery and user satisfaction.
- Company: Join the innovative Data, Technology and AI Lab at the Department for Transport.
- Benefits: Enjoy a generous pension, 25 days leave, flexible working, and career development opportunities.
- Other info: Diverse and inclusive workplace with excellent support for personal and professional growth.
- Why this job: Be part of a forward-thinking team driving data innovation and enhancing employee experiences.
- Qualifications: Strong analytical skills and experience in managing service desks or HR technology.
The predicted salary is between 50000 - 60000 £ per year.
Location: Birmingham, Hastings, Leeds, London, Swansea (This role is suitable for hybrid working)
A Civil Service Pension with an employer contribution of 28.97%
The Data, Technology and AI Lab (DTA Lab) drives data and technology innovation across HR, delivering core services while rapidly prototyping, testing and deploying new solutions, including AI. We explore smarter ways to use HR technology to enhance the employee experience, improve processes and generate high‑quality data that supports confident, informed decision‑making. As a fast‑paced, forward‑looking team, we improve HR data insights, champion consistent data use and shape a future‑focused technology roadmap with AI at its centre. Working in the Lab means being curious, adaptable and proactive - ready to learn, experiment and grow as technologies and priorities evolve.
HR Data & Technology Services Managers play a central role in the day‑to‑day operation and continuous improvement of HR data and technology services. Working in a live service environment, post‑holders ensure reliable, user‑focused service delivery while identifying opportunities to streamline processes, enhance resilience and improve user experience through data and technology.
Top Responsibilities- Manage the HR Data & Technology service desk, ensuring high‑quality request handling, access management and routine data checks
- Maintain reliable service delivery, keeping HR systems and data accurate
- Analyse service and performance data to generate insight on user needs and improvement opportunities
- Build strong stakeholder relationships to understand requirements, manage expectations and resolve issues
- Produce clear, high‑quality reports, presentations and data visualisations for varied audiences
Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave). 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday. Access to the staff discount portal. Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc. Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues. 24-hour Employee Assistance Programme providing free confidential help and advice for staff. Flexible working options where we encourage a great work-life balance.
HR Data & Technology Services Manager (DTA Lab) in Leeds employer: Department for Transport (DfT), United Kingdom
Join the National Transport Casework Team and experience a fulfilling career where your contributions directly impact the UK’s transport network. With a strong emphasis on employee growth, we offer excellent career development opportunities, including funding for professional qualifications, alongside a generous pension scheme and flexible working arrangements that promote a healthy work-life balance. Our inclusive work culture fosters collaboration and support, ensuring you thrive in a dynamic environment while making a meaningful difference.
Contact Details:
Department for Transport (DfT), United Kingdom Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land HR Data & Technology Services Manager (DTA Lab) in Leeds
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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We think you need these skills to ace HR Data & Technology Services Manager (DTA Lab) in Leeds
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Department for Transport (DfT), United Kingdom. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Department for Transport (DfT), United Kingdom and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Department for Transport (DfT), United Kingdom. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Department for Transport (DfT), United Kingdom's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Department for Transport (DfT), United Kingdom
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Department for Transport (DfT), United Kingdom.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Department for Transport (DfT), United Kingdom will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Department for Transport (DfT), United Kingdom and how you would contribute to adapting HR strategies.
