Head of Resource Management

The Matrix Programme is a transformation initiative involving 9 Departments (listed at end). It is a unique cross-government collaboration that will unlock simpler, better, and more joined up working by bringing together the systems, processes, and ways of working for key government functions such as HR, Finance or Procurement, commonly known as Shared Services.

The Programme is part of the Shared Services Team, a fantastic team passionate about improving the existing shared services experience for DSIT and its partners whilst working to deliver the strategic objectives of the new Government Shared Services Strategy!

We will deliver the Government’s three overarching objectives for shared services:

1. Better experience for all users – intuitive systems that are easy to use and mobile-enabled.

2. Efficiency and value for money – better systems and services which support productivity and seek to reduce costs.

3. Standardised processes and data – support interoperability, making it easier to understand and compare corporate data.

Departments forming the Matrix Programme: Cabinet Office (CO), Department for Science Innovation and Technology (DSIT), Department for Culture Media and Sport (DCMS), Department for Business Trade (DBT), Department of Energy Security and Net Zero (DESNZ), Department for Education (DfE), Department for Health and Social Care (DHSC), Attorney s General Office (AGO) and His Majesty’s Treasury (HMT)., We are looking for an experienced Senior Operations Manager to sit in the Centre of the Programme, with specific responsibilities for supporting the delivering of the Matrix Programme, with the support of external experts who will engage with Subject Matter Experts across DSIT and partners. You will be liaising with Workstream leads across the programme, ensuring core services are delivered, and supporting the Programme Manager., + Leadership: Vision and objectives, to establish delivery objectives for the team. Working closely across the Workstreams to understand resource requirements and contract management delivery plans.

• Leadership: Oversee resourcing team, Contract Management and Change Control team. Currently formed of five staff, which will grow with Contract and Change Control landscape growing into 2025. All areas formed of management and support.

• Operational Contract Management: Work with commercial colleagues to monitor spend against contract. Ensure the process by which the goods and services are managed post procurement are in line with the relevant regulatory framework.

• Operational Contract Management: Adopt a holistic approach and take the broader Programme into account when making decisions considering value for money, financial monitoring, commercial excellence, contract compliance and the overarching programme business case objectives.

• Operational Contract Management: Ensure supplier performance commitments and accountabilities are being upheld through implementation of robust KPIs. Overseeing strong management of contract review processes.

• Change Control: Lead and follow through structured Change control approach is applied across the programme to assess, evaluate and manage changes in the programme.

• Resourcing: Lead the team to plan, develop, and implement resourcing strategies aligned with project and programme pipelines and mode. Also, manage the compilation of resource data management for the Programme Business Case

• Resourcing: Oversee the identification of resource levels, skills and competencies required and skill gaps for new and existing staff.

• Representation: Deputise for the Programme Manager where required., As part of the application process you will be asked to complete a CV, behavioural statements and personal statement. Further details around what this will entail are listed on the application form.

Please use your personal statement (in no more than 250 words) to state your interest in this role and how your experience meets the essential criteria for the role.

Applications will be sifted on behavioural statements, CV, and personal statement.

In the event of a large number of applicants, applications will be sifted on the lead behaviour statement (Managing a Quality Service).

Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.

The interview will consist of behaviour and strength based questions.

Sift and interview dates

Expected Timeline subject to change

Sift dates: w/c 6/1/25

Interview dates: w/c 20/1/25

Interview Location: MS Teams.

Candidates are asked to note the above timetable, exercising flexibility through the recruitment and selection process.

Further Information

Reasonable Adjustment

We are proud to be a disability confident leader and we welcome applications from disabled candidates and candidates with long-term conditions.

Information about the Disability Confident Scheme (DCS) and some examples of adjustments that we offer to disabled candidates and candidates with long-term health conditions during our recruitment process can be found in our DSIT Candidate Guidance. A DSIT Plain Text Version of the guidance is also available.

We encourage candidates to discuss their adjustment needs by emailing the job contact which can be found under the contact point for applicants section.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.

If successful and transferring from another Government Department a criminal record check may be carried out.

New entrants are expected to join on the minimum of the pay band.

A location based reserve list of successful candidates will be kept for 12 months. Should another role become available within that period you may be offered this position.

Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.

Any move to the Department for Science, Innovation and Technology from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility https://www.childcarechoices.gov.uk

DSIT does not normally offer full home working (i.e. working at home); but we do offer a variety of flexible working options (including occasionally working from home).

DSIT cannot offer Visa sponsorship to candidates through this campaign. DSIT holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals

• nationals of the Republic of Ireland

• nationals of Commonwealth countries who have the right to work in the UK

• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)

• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

• It is essential that the successful candidate has experience of leading complex and large-scale projects and programmes.

• Suitable candidates will have extensive experience across Contract Management, Operational Delivery and hold Commercial Expertise.

Significant experience working on large complex projects or programmes

• Aware of and understands the importance of formal contractual variations and is able to effectively plan for variations and set clear objectives, ensuring that value for money is achieved.

• Change Control expertise and the ability to adapt to changing circumstances without losing sight of business objectives.

• Candidate can work in a fast-paced environment alongside a wide range of stakeholders, consultants and other government departments.

• Ability to lead multiple areas of the team and ensure prioritisation of workload against programme objectives.

Qualifications or significant experience equivalent to that set out in the Civil Service Project Delivery Capability Framework for a Programme Manager Grade 6 Role. One of the following:

1. Project/Programme Management Qualifications:

• Managing Successful Programmes Practitioner

• Managing Successful Programmes Advanced Practitioner

• P3O Practitioner, APM Registered Project Professional

• Major Projects Leadership Academy.

Desirable:

• CIPD Level 3 and above.

Contract Management Qualifications:

• CMCP (the Governments Contract Management Capability Programme).

• CIPS/MCIPS or relevant commercial expertise/accreditation., + Managing a Quality Service

• Leadership

• Changing and Improving

• Delivering at Pace

Alongside your salary of £67,250, Department for Science, Innovation & Technology contributes £19,482 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

The Department for Science, Innovation and Technology offers a competitive mix of benefits including:

• A culture of flexible working, such as job sharing, homeworking and compressed hours.

• Automatic enrolment into the Civil Service Pension Scheme, with an employer contribution of 28.97%.

• A minimum of 25 days of paid annual leave, increasing by 1 day per year up to a maximum of 30.

• An extensive range of learning & professional development opportunities, which all staff are actively encouraged to pursue.

• Access to a range of retail, travel and lifestyle employee discounts.

Office attendance

The Department operates a discretionary hybrid working policy, which provides for a combination of working hours from your place of work and from your home in the UK. The current expectation for staff is to attend the office or non-home based location for 40-60% of the time over the accounting period.

We regularly run events where you can find out more about the department and tips for the application and interview process. You can sign up for upcoming events here: https://forms.office.com/e/Jae3B4w7xm

You can also follow our LinkedIn Page: https://www.linkedin.com/showcase/dsitcareers, + Name : Matrix Resourcing

• Email : matrixresourcing@dsit.gov.uk

Recruitment team

• Email : dsitresourcing.grs@cabinetoffice.gov.uk