Director General for Digital Product in London

Director General for Digital Product in London

London Full-Time No home office possible
Department for Science, Innovation and Technology

At a Glance

  • Tasks: Lead the development of innovative digital products for the UK government.
  • Company: Join the Department for Science, Innovation and Technology, shaping the future of public services.
  • Benefits: Competitive salary up to ÂŁ260k, hybrid working, and impactful career opportunities.
  • Why this job: Make a real difference by transforming how citizens interact with government services.
  • Qualifications: Proven leadership in digital product development and strong stakeholder engagement skills.
  • Other info: Be part of a dynamic team driving national-scale digital innovation.

Most digital leaders build products for a market. Are you ready to build digital products for a nation?

The Department for Science, Innovation and Technology (DSIT) is looking for a Director General for Digital Products. We are looking for a world-class product leader to oversee the UK’s digital public services from the iconic GOV.UK to the next generation of app-based services. This role is about delivering a creative vision for a more personalised, intuitive, and responsive government.

What you will drive:

  • The Next Generation of GOV.UK: Oversee the full launch of the GOV.UK App and the integration of GOV.UK Chat. You will harness conversational AI to transform how citizens navigate information and complete complex tasks.
  • The National Digital Wallet: Scale the secure storage of verified government credentials (such as Digital Driving Licences and Veteran IDs) directly on citizens' mobile devices.
  • Universal Authentication: Drive the GOV.UK One Login programme to become the default, seamless authentication method across all of central government.
  • Critical National Infrastructure: Ensure the resilience and 99%+ uptime of high-volume platforms like Notify and Pay, which are essential to the daily functioning of the UK.
  • National-Scale Leadership: Lead a multidisciplinary powerhouse of ~600 product managers, designers, engineers, and researchers across London, Manchester, and other hubs.

Who we are looking for:

  • Proven leadership of digital product development and operations at large scale, with experience managing high-profile services and delivering measurable impact.
  • Demonstrated ability to combine delivery excellence with strategic foresight - balancing operational leadership with creative thinking to shape the future direction of digital products.
  • Deep understanding of user-centred design, accessibility, agile delivery, DevOps and platform strategy.
  • Experience integrating emerging technologies (e.g. AI, mobile, digital identity) into consumer-facing products.
  • Strong stakeholder engagement and influencing skills, with experience driving adoption across complex organisations.
  • Ability to lead large, multidisciplinary teams and build inclusive, high-performing cultures.

We are moving past "traditional government digital." We are building a personalised, AI-enhanced experience that rivals the best services in the private sector. If you have led this journey before and want to translate that experience into massive public impact, this is your platform. This is your chance to define what a modern digital government looks like in practice.

If you are interested in this vacancy, please follow the “EasyApply” process which will register your interest and add you to the distribution list for our dedicated microsite. For any further information, please reach out to Daniel White or Mercedes Sargant.

Director General for Digital Product in London employer: Department for Science, Innovation and Technology

The Department for Science, Innovation and Technology (DSIT) is an exceptional employer, offering a unique opportunity to lead the transformation of digital public services that impact millions across the UK. With a hybrid work model and locations in London, Bristol, and Manchester, we foster a collaborative and inclusive culture that prioritises employee growth through innovative projects and cutting-edge technology. Join us to make a meaningful difference while enjoying competitive benefits and the chance to shape the future of government services.
Department for Science, Innovation and Technology

Contact Detail:

Department for Science, Innovation and Technology Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director General for Digital Product in London

✨Tip Number 1

Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.

✨Tip Number 2

Show off your skills! Create a portfolio or a personal website showcasing your past projects and achievements. This is your chance to shine and demonstrate what you can bring to the table.

✨Tip Number 3

Prepare for interviews by practising common questions and scenarios related to digital product leadership. We recommend doing mock interviews with friends or mentors to build confidence.

✨Tip Number 4

Don’t forget to apply through our website! It’s the easiest way to express your interest and stay updated on the process. Plus, it shows you’re keen on joining our team!

We think you need these skills to ace Director General for Digital Product in London

Digital Product Development
Leadership
User-Centred Design
Agile Delivery
DevOps
Platform Strategy
Emerging Technologies Integration
Stakeholder Engagement
Influencing Skills
Team Leadership
Building Inclusive Cultures
Creative Thinking
Operational Leadership
Strategic Foresight

Some tips for your application 🫡

Show Your Passion for Digital Innovation: When writing your application, let your enthusiasm for digital products shine through. We want to see how you can bring a creative vision to life, especially in transforming public services with cutting-edge technology.

Highlight Your Leadership Experience: Make sure to showcase your experience in leading large teams and managing high-profile digital projects. We’re looking for someone who can balance operational excellence with strategic foresight, so don’t hold back on your achievements!

Focus on User-Centred Design: Demonstrate your understanding of user-centred design principles and how they apply to digital products. We want to know how you’ve used these principles to create intuitive and accessible services that truly meet users' needs.

Apply Through Our Website: Remember to apply through our website using the 'EasyApply' process. It’s the best way to ensure your application gets the attention it deserves, and you'll be added to our distribution list for updates!

How to prepare for a job interview at Department for Science, Innovation and Technology

✨Know Your Digital Products

Make sure you’re well-versed in the latest trends and technologies in digital product development. Familiarise yourself with the current state of GOV.UK and other public services, and think about how you can enhance them using AI and user-centred design.

✨Showcase Your Leadership Skills

Prepare to discuss your experience leading large teams and managing high-profile projects. Be ready to share specific examples of how you've driven adoption and engagement in complex organisations, as this role requires strong stakeholder management.

✨Emphasise User-Centred Design

Highlight your understanding of user-centred design principles and how they apply to digital products. Think of ways you can make government services more intuitive and accessible for citizens, and be prepared to discuss these ideas during the interview.

✨Prepare for Strategic Thinking Questions

Expect questions that assess your strategic foresight and ability to balance operational leadership with creative thinking. Prepare to discuss how you would approach the integration of emerging technologies into public services and what a modern digital government looks like to you.

Director General for Digital Product in London
Department for Science, Innovation and Technology
Location: London

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