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- Tasks: Lead the development of innovative digital products for UK public services.
- Company: Join the Department for Science, Innovation and Technology, shaping the future of government.
- Benefits: Competitive salary up to ÂŁ260k, hybrid work options, and impactful projects.
- Why this job: Make a real difference by transforming how citizens interact with government services.
- Qualifications: Proven leadership in digital product development and strong stakeholder engagement skills.
- Other info: Be part of a dynamic team driving national-scale digital innovation.
The Department for Science, Innovation and Technology (DSIT) is looking for a Director General for Digital Products. We are looking for a world-class product leader to oversee the UK’s digital public services from the iconic GOV.UK to the next generation of app-based services. This role is about delivering a creative vision for a more personalised, intuitive, and responsive government.
What you will drive:
- The Next Generation of GOV.UK: Oversee the full launch of the GOV.UK App and the integration of GOV.UK Chat. You will harness conversational AI to transform how citizens navigate information and complete complex tasks.
- The National Digital Wallet: Scale the secure storage of verified government credentials (such as Digital Driving Licences and Veteran IDs) directly on citizens' mobile devices.
- Universal Authentication: Drive the GOV.UK One Login programme to become the default, seamless authentication method across all of central government.
- Critical National Infrastructure: Ensure the resilience and 99%+ uptime of high-volume platforms like Notify and Pay, which are essential to the daily functioning of the UK.
- National-Scale Leadership: Lead a multidisciplinary powerhouse of ~600 product managers, designers, engineers, and researchers across London, Manchester, and other hubs.
Who we are looking for:
- Proven leadership of digital product development and operations at large scale, with experience managing high-profile services and delivering measurable impact.
- Demonstrated ability to combine delivery excellence with strategic foresight - balancing operational leadership with creative thinking to shape the future direction of digital products.
- Deep understanding of user-centred design, accessibility, agile delivery, DevOps and platform strategy.
- Experience integrating emerging technologies (e.g. AI, mobile, digital identity) into consumer-facing products.
- Strong stakeholder engagement and influencing skills, with experience driving adoption across complex organisations.
- Ability to lead large, multidisciplinary teams and build inclusive, high-performing cultures.
We are moving past "traditional government digital." We are building a personalised, AI-enhanced experience that rivals the best services in the private sector. If you have led this journey before and want to translate that experience into massive public impact, this is your platform. This is your chance to define what a modern digital government looks like in practice.
If you are interested in this vacancy, please follow the “EasyApply” process which will register your interest and add you to the distribution list for our dedicated microsite. For any further information, please reach out to Daniel White or Mercedes Sargant on 020 8253 1806, or via email at Product@Global-Resourcing.com.
Chief Digital Products Leader for National Public Services employer: Department for Science, Innovation and Technology
Contact Detail:
Department for Science, Innovation and Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief Digital Products Leader for National Public Services
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your past projects and achievements. This is your chance to shine and demonstrate what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their goals, especially in digital product leadership.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to get your application noticed and ensures you’re in the loop for any updates or additional information.
We think you need these skills to ace Chief Digital Products Leader for National Public Services
Some tips for your application 🫡
Show Your Passion for Public Service: When writing your application, let your enthusiasm for building digital products that serve the nation shine through. We want to see how your vision aligns with creating a more personalised and intuitive government experience for citizens.
Highlight Your Leadership Experience: Make sure to showcase your proven track record in leading large-scale digital product development. We’re looking for examples of how you’ve managed multidisciplinary teams and delivered impactful services, so don’t hold back!
Emphasise User-Centred Design: We value a deep understanding of user-centred design and accessibility. In your application, share specific instances where you’ve integrated these principles into your work, especially in relation to emerging technologies like AI and mobile.
Apply Through Our Website: Don’t forget to apply through our website using the 'EasyApply' process! It’s the best way to ensure your application gets the attention it deserves and keeps you updated on the next steps in the process.
How to prepare for a job interview at Department for Science, Innovation and Technology
✨Know Your Digital Landscape
Before the interview, dive deep into the current state of digital public services in the UK. Familiarise yourself with the latest developments on GOV.UK and understand how emerging technologies like AI and mobile are being integrated. This knowledge will help you demonstrate your strategic foresight and ability to drive innovation.
✨Showcase Your Leadership Style
Prepare to discuss your leadership experiences, especially in managing large, multidisciplinary teams. Think of specific examples where you've fostered an inclusive culture or driven significant change. Highlighting your ability to balance operational excellence with creative thinking will resonate well with the interviewers.
✨Engage with User-Centred Design
Be ready to talk about your understanding of user-centred design principles and how they apply to digital products. Share examples of how you've used feedback to enhance user experience and accessibility in past projects. This will show that you can create intuitive and responsive government services.
✨Prepare for Stakeholder Engagement Scenarios
Think of scenarios where you've successfully engaged stakeholders across complex organisations. Prepare to discuss your influencing skills and how you've driven adoption of new digital initiatives. This will highlight your ability to navigate the intricacies of government operations and ensure buy-in for your vision.