Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and optimise processes for Joiners, Movers, and Leavers in a dynamic government environment.
- Company: Join a forward-thinking department focused on innovation and improving lives through technology.
- Benefits: Enjoy flexible working, well-being support, and a great pension plan.
- Why this job: Make a real impact on public services while developing your career in a supportive team.
- Qualifications: Experience in process management and a passion for improving service delivery.
- Other info: Be part of a collaborative initiative across multiple government departments.
The predicted salary is between 36000 - 60000 £ per year.
We are running an outreach session on 26th February to provide more information about the Neo Centre Office (NCO). You can sign up here - Sign Up.
At DSIT we are all about improving people's lives by maximising the potential of science and technology. We accelerate innovation, investment and productivity through world-class science, research and development. We use technology for good by ensuring new and existing technologies are safely developed and deployed across the UK, with the benefits more widely shared.
We are driving forward a modern digital government which gives citizens a more satisfying experience and their time back. We do all this to enable the Government's 5 national missions: kickstarting economic growth, making Britain a clean energy superpower, taking back our streets, breaking down barriers to opportunity and building an NHS fit for the future. Above all, we focus on improving people's lives.
We offer flexible working benefits, employee well-being support and a great pension. We are enormously proud to be a Disability Confident Leader employer. We support candidates with adjustments throughout our recruitment process. Information about disability confidence and examples of the adjustments that you can request can be found in the reasonable adjustment section below.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.
The Matrix Programme is a transformation initiative involving 7 Government Departments. It is a unique cross-government collaboration that will unlock simpler, better, and more joined up working by bringing together the systems, processes, and ways of working for key government functions.
Over the coming months we will be preparing to roll out Neo, our powerful new HR and Finance technology and service for the Matrix cluster – driving a more modern, digital government. The first Departments will go live in June 2026. Neo is a cloud-based system, powered by Workday that will replace legacy HR and finance technology and offline processes across multiple Government Departments and associated Arm's-Length Bodies.
The Neo Centre Office (NCO) is the strategic service management function for the Neo Service. Hosted within Integrated Corporate Services (ICS), its purpose is to monitor, direct, and advise on the delivery of the Neo service, ensuring it operates efficiently and meets performance expectations.
The Role: Responsible for the overall ownership and accountability of a specific service or set of services, ensuring they meet the agreed-upon business requirements and deliver value to customers. In addition to service ownership, the Global Process Owner (GPO) is accountable for process convergence and integrity across the Neo/ICS model including the underpinning enabling services capabilities, as well as the efficiency roadmap.
Key Responsibilities:
- Set the vision and drive the strategic direction for the processes in the service team during the implementation lifecycle.
- Custodian of the business processes agreed by departments within the service catalogue.
- Lead the design authority for the process area.
- Ensure that Workday configuration, knowledge assets, and data standards are aligned to the process model.
- Define how self-service and automation should evolve in the process area.
- Maintain a benefits case for the process pillar, showing value delivered.
- Act as a senior escalation point for cross department conflicts on process vs. departmental variations.
- Own the implementation of process standardisation, harmonisation and continuous improvement programmes.
- Drive improvements to all aspects of the operating model.
Business as Usual:
- Strategic process leadership: set the process strategy and vision and lead the delivery of it.
- Understand the total demand for the service across the customer base.
- Monitor the performance of the service being delivered by the suppliers.
- Ensure suppliers maintain comprehensive and up-to-date knowledge bases that support efficient service delivery.
- Act as a key escalation point for service-related issues across the lifecycle.
Global Process Owner - Joiners, Movers, Leavers in Birmingham employer: Department for Science, Innovation and Technology
Contact Detail:
Department for Science, Innovation and Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Process Owner - Joiners, Movers, Leavers in Birmingham
✨Tip Number 1
Network like a pro! Attend events, webinars, and outreach sessions related to your field. It's a great way to meet people who can help you land that Global Process Owner role. Plus, don’t forget to sign up for the Neo Centre Office info session!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand how the Neo service operates and think about how your skills can contribute to their mission of improving lives through technology. We want to see your passion shine!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on your experience with Joiners, Movers, and Leavers processes, as this will be key for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about making the process smooth and straightforward, so don’t miss out on this opportunity!
We think you need these skills to ace Global Process Owner - Joiners, Movers, Leavers in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that align with the Global Process Owner role. Highlight your expertise in Joiners, Movers, and Leavers processes, as well as any relevant technology experience.
Showcase Your Impact: When detailing your previous roles, focus on the impact you made. Use metrics and examples to demonstrate how you improved processes or delivered value to customers. We love seeing how you've made a difference!
Be Clear and Concise: Keep your application clear and to the point. Avoid jargon and ensure your writing is easy to understand. We appreciate straightforward communication, especially when it comes to complex topics like process management.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need about the application process there.
How to prepare for a job interview at Department for Science, Innovation and Technology
✨Know Your Stuff
Before the interview, dive deep into the specifics of the Global Process Owner role. Understand the key responsibilities, especially around Joiners, Movers, and Leavers. Familiarise yourself with the Neo system and how it integrates with HR and finance processes. This knowledge will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Experience
Prepare to discuss your past experiences that align with the job requirements. Think about specific examples where you've driven process improvements or managed cross-departmental projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see your impact.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the Neo Centre Office's goals, challenges, and how the GPO role fits into the bigger picture. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. The interviewers want to see if you'll fit into their team. Share your passion for improving people's lives through technology and how you can contribute to their mission. Authenticity goes a long way!