Senior Service Catalogue Analyst - ServiceNow & Operations in Reading

Senior Service Catalogue Analyst - ServiceNow & Operations in Reading

Reading Full-Time On-site
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DEFRA is seeking a Senior Service Catalogue Analyst to support the daily operation of the Service Catalogue Management Process and maintain the catalogue across IT applications, products and business services. You will liaise with requestors and stakeholders to review requirements and gain approvals from the Service Owner and Service Catalogue Manager.

Using the ServiceNow platform, you will develop, test and implement new service requests and assist with general platform administration within

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Senior Service Catalogue Analyst - ServiceNow & Operations in Reading employer: Department for Environment, Food & Rural Affairs (DEFRA)

Defra is an excellent employer, offering a dynamic work environment where you can significantly influence national water policy. With a strong focus on employee growth and collaboration, you will have the opportunity to lead a dedicated team while building valuable relationships across government and external stakeholders. Our commitment to meaningful work and professional development makes Defra a rewarding place to advance your career in public service.

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Contact Details:

Department for Environment, Food & Rural Affairs (DEFRA) Recruitment Team