At a Glance
- Tasks: Transform business needs into smart solutions using ServiceNow.
- Company: Join Defra, a key UK government department focused on the environment.
- Benefits: Competitive salary, industry-leading pension, and great benefits.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Drive innovation and make a real impact on everyday processes.
- Qualifications: Strong business analysis skills and willingness to learn ServiceNow.
The predicted salary is between 42665 - 50495 £ per year.
Defra is the UK government department responsible for safeguarding our natural environment, supporting our world-leading food and farming industry, and sustaining a thriving rural economy. Our broad remit means we play a major role in people's day-to-day life, from the food we eat, and the air we breathe, to the water we drink.
Digital, Data, Technology and Security (DDTS) is the trusted team for digital across the entire Defra Group. We have around 1000 colleagues across DDTS and our ambition is to make it easier and faster than ever for people to interact with Defra. If you are ready to drive innovation and push boundaries, we want to hear from you. Join us and together we will create a great place for living, and a green and healthy future for all.
The Service Tooling team at Defra within Digital, Data Technology and Security (DDTS) function is looking for a Business Analyst to join our team with a focus on ServiceNow. Joining our Service Tooling team, you will help turn business needs into smart, practical solutions. You'll need to have or develop a solid grasp of what the ServiceNow® platform can do, along with great people skills and a sharp eye for detail.
The role is all about working closely with stakeholders to understand what they need, digging into how things currently work, and finding better ways to get things done using ServiceNow, making everyday processes smoother and more efficient. If you have strong business analysis skills and are willing to develop your ServiceNow expertise through training, we'd welcome your application.
While applicants without SC clearance are welcome to apply, they must be eligible to obtain it. To be eligible for SC clearance, all applicants are required to have been a UK resident for a minimum of 5 years. If this requirement is not met, the individual will not be able to progress their application further.
Diversity and inclusion: Proud member of the Disability Confident employer scheme. A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
Business Analyst - ServiceNow in Newcastle upon Tyne employer: Department for Environment, Food & Rural Affairs (DEFRA)
Defra is an exceptional employer, offering a dynamic work environment in Newcastle-upon-Tyne where innovation and collaboration thrive. With a strong commitment to employee growth, you will have access to industry-leading training and development opportunities, alongside a competitive salary and comprehensive benefits package, including an outstanding pension scheme. Join us in making a meaningful impact on the environment and society while enjoying a supportive and inclusive workplace culture.
Contact Details:
Department for Environment, Food & Rural Affairs (DEFRA) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst - ServiceNow in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in your field on LinkedIn or at industry events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want you to sound confident and authentic, not like you’re reading from a script!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Business Analyst - ServiceNow in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Analyst role with a focus on ServiceNow. Highlight relevant experience and skills that match the job description, so we can see how you fit right in!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our mission at Defra. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Skills:Don’t forget to showcase your business analysis skills and any experience with ServiceNow. We want to know how you’ve tackled challenges in the past and what innovative solutions you've come up with!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Department for Environment, Food & Rural Affairs (DEFRA)
✨Know Your ServiceNow Stuff
Make sure you have a solid understanding of the ServiceNow platform. Familiarise yourself with its features and functionalities, as well as how it can solve business problems. This will show your potential employer that you're not just interested in the role, but that you're ready to hit the ground running.
✨Understand Defra's Mission
Do your homework on Defra and its role in safeguarding the environment and supporting the food industry. Knowing their mission and how your role as a Business Analyst fits into that will help you articulate your value during the interview.
✨Prepare for Stakeholder Scenarios
Think about past experiences where you've worked closely with stakeholders. Be ready to discuss how you identified their needs and turned them into practical solutions. This will demonstrate your people skills and analytical abilities, which are crucial for this role.
✨Show Your Willingness to Learn
Since the job mentions developing your ServiceNow expertise through training, express your eagerness to learn and grow. Share examples of how you've embraced new skills in the past, and highlight your commitment to continuous improvement.
