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- Tasks: Manage pensions services, respond to queries, and handle complex case management.
- Company: Join the Defra Group, a leader in HR expertise and pension services.
- Benefits: Flexible working, professional development, and a supportive team environment.
- Why this job: Be part of impactful projects and enhance your HR skills in a dynamic setting.
- Qualifications: Strong communication skills and a keen interest in HR and pensions.
- Other info: Fast-paced environment with opportunities for career growth and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
The Defra Group Pension team is responsible for providing an HR expert service to Core Defra, Animal and Plant Health Agency, Rural Payments Agency, Veterinary Medicines Directorate, the Environment Agency, and Natural England, as well as several other smaller agencies and bodies. Pensions is a complex and challenging area in HR, and the team consists of subject matter experts and specialists who provide pension expertise and guidance. We work closely with our third-party providers and stakeholders to deliver a seamless service to the business, working collaboratively on high profile projects and the delivery of critical business as usual activities.
It is a fast-paced environment and, to be successful, we need to respond quickly to changing demand and priorities while maintaining high standards and professionalism.
We have an exciting opportunity for you to join our team as a Pensions Advisor. This will give you the chance to get involved with a number of ongoing projects. You will learn more about the implementation of our new HR and payroll system synergy, build relationships with 3rd party pensions, HR and payroll administrators and work with cross government working groups and different areas of the business. We are a small, flexible team so your role could cover a variety of areas including:
- Responsibility for the daily management of the pensions service across Defra Group. This involves monitoring mailboxes, responding to queries and investigating complaint cases.
- Undertaking complex case management such as ill health retirements for deferred and active members, death grant.
Pensions Administrator in West Bromwich employer: Department for Environment, Food and Rural Affairs
Contact Detail:
Department for Environment, Food and Rural Affairs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Administrator in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the pensions field. They can give you insider info on what it’s really like working in the Defra Group and might even help you get your foot in the door.
✨Tip Number 2
Prepare for those interviews! Research common questions for Pensions Administrators and practice your answers. We want you to feel confident and ready to showcase your skills and knowledge about pensions and HR.
✨Tip Number 3
Show off your adaptability! In a fast-paced environment like this, being flexible is key. Share examples of how you’ve successfully managed changing priorities in past roles during your interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Pensions Administrator in West Bromwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Pensions Administrator role. Highlight any relevant experience you have in HR or pensions, and don’t forget to showcase your ability to manage complex cases and work with various stakeholders.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about pensions and how your skills align with the fast-paced environment we thrive in at StudySmarter. Be sure to mention any specific projects or experiences that relate to the job.
Showcase Your Communication Skills: As a Pensions Administrator, you'll need to communicate effectively with different teams and third-party providers. In your application, give examples of how you've successfully managed queries or complaints in the past, demonstrating your professionalism and high standards.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Department for Environment, Food and Rural Affairs
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of pensions, especially the specifics related to the Defra Group. Familiarise yourself with common terms and processes, as well as any recent changes in legislation that might affect the role.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss how you've handled complex cases in the past. Think of examples where you've had to investigate complaints or manage difficult queries, and be ready to explain your thought process and the outcomes.
✨Demonstrate Your Team Spirit
Since this role involves working closely with various stakeholders and third-party providers, highlight your experience in collaborative environments. Share examples of how you've successfully worked in a team to achieve a common goal.
✨Stay Calm Under Pressure
The fast-paced nature of the job means you'll need to show that you can handle changing demands. Prepare to discuss situations where you've had to adapt quickly while maintaining high standards, and how you prioritised tasks effectively.
