Senior Account Manager

As a global media buying agency, we put people at the centre of everything we do, identifying and optimising audiences to deliver client outcomes. We are experience designers, not simply media planners. We build winning experiences by going deeper into consumer empathy and further into the possibilities of what’s next in media and beyond. We don’t sit back. We pioneer in media, positively advocating for people, business and society in everything that we do.

The purpose of the Account Manager is to support the Account Director in planning and account handling, manage the Account Executive and monitor their workload, as well as help develop their skill sets. The Account Manager creates the opportunity for strategy and digital specialists to contribute fully.

Key Responsibilities:

• Lead day-to-day account operations, network management, and coordination across 31 international markets.
• Review local market media strategies, quarterly plans, and responses to client briefs to ensure high-quality, insight-driven solutions aligned with client objectives.
• Project management across multiple workstreams, ensuring timely delivery and cross-functional alignment.
• Onboard and train new markets, covering digital best practice (eg. taxonomy), client & agency tools, platform setup, and team processes.
• Support Strategy teams on global campaign development and ad-hoc strategic initiatives.
• Own work-streams, such as PCA template creation, quality assurance, and provide structured feedback to local teams to drive consistency and best practice.
• Main point of contact for junior clients.

Qualifications + Skills:

• Understanding of media channels (offline & online).
• Understanding of media planning processes.
• Confident communicator and presenter, able to build strong, trusted relationships with clients.
• Strong attention to detail with the ability to multitask and deliver in a high-pressure environment.
• Experience managing financial aspects of client accounts including billing and reconciliation.
• A curious and entrepreneurial mind with a focus on innovation.

Joining dentsu international, you’ll join a team of 48,000 people. It’s an opportunity to produce career-defining work. Along the way, you’ll team up with inspiring colleagues and encounter a richness of clients, cultures and experiences. We offer exciting challenges, memorable experiences and opportunities to shape your future.

We’re proud to be different and that starts with our people. We believe in equal opportunities for everyone. We won’t define people by their race, gender, sexual-orientation, age or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. That’s what we care about.