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- Tasks: Lead innovative media campaigns and manage client relationships in a dynamic team environment.
- Company: Join Vodafone, a global leader in mobile communications with a rich history of innovation.
- Benefits: Enjoy a collaborative culture, mentorship opportunities, and the chance to work on diverse campaigns.
- Why this job: Be part of a high-performance team delivering impactful campaigns that shape the future of communication.
- Qualifications: Seeking ambitious planners with strong project management skills and a passion for client servicing.
- Other info: This is a full-time, permanent role based in London, working closely with top industry professionals.
The predicted salary is between 42000 - 84000 £ per year.
Vodafone are one of the world's leading mobile communications providers, operating in 26 countries and in partnership with networks in over 55 more. Across the world, they have almost 444 million customers, and around 19.5 million in the UK. They are a business rooted in innovation having made the first ever mobile phone call on 1 January 1985 from London to their Newbury HQ, and sent the first ever text message in Dec 1992. Carat have been working with Vodafone since Jan 2020, our strong track record with this client has led to the contract being further retained at pitch in Jan 2023.
The focus of our partnership with Vodafone is to work in a completely different way to the normal client agency relationship as one delineated team. A challenger mindset is in the lifeblood of their business, and they are very ideas led in their communications. Briefs cover a very diverse mix of campaigns including Network, HBB, Handsets, Promotions, Business and Purpose.
In this position, the Manager will provide support to the Account Directors and senior team alongside mentorship to Account Execs. The account is well renowned within the agency and has a high-performance team in place which are delivering innovative, and varied campaigns - alongside exceptional client servicing.
Key requirements:
- We are seeking a dynamic Account Manager, who will enjoy working as a key member of a strong collaborative team across a prominent client.
- In this role you will deliver innovative, insightful, and creative media campaigns.
- You will already be an ambitious, self-starting planner who can work autonomously on smaller projects and briefs (such as those for handsets or promotions) but will also enjoy working closely (and honing your craft) alongside our strategy and planning partners on larger brand campaigns and projects.
- You are a master of client servicing, and pride yourself on managing your clients' expectations, and building trusted relationships with them.
- Vodafone is a predominantly retail business with multiple campaigns live at any point, you are already a strong project manager and are well able to multitask and react dynamically to changes as they occur.
KEY ACCOUNTABILITIES & RESPONSIBILITIES
- Project Management: Exhibit first class project management skills which support the delivery of multiple live and upcoming campaign workstreams through effective mobilisation of agency and inhouse specialists, effectively prioritise and ensure all key deliverables and deadlines are met.
- Client Management: Support the delivery of outstanding client service for your clients and build trusted partnerships with them. Respond in a timely and accurate manner to requests for information, and work seamlessly with internal stakeholders and colleagues across the network in order to deal with their requests.
- Specialist Management: Maintain a collaborative and respectful relationship with our specialist internal, and client inhouse teams which brings them upstream of key challenges and allows them to innovate and excel within their respective channels.
- Planning Expertise: Master the Dentsu CCS suite of tools and use them to plan, optimise and rationalise our responses to clients briefs.
- Understand our clients business: Demonstrate a strong understanding of the client's products and services, and stay abreast of the changing dynamics within their industry and competitive set.
- Managing People: Responsible for actively mentoring and supporting Account Executives across Vodafone and Post Office, providing support building their media and tools knowledge, client servicing brilliant basics, and prioritisation of tasks.
- Presentation: Comfortable presenting your own work, and leading meeting content both on teams and in face-to-face meetings, taking meeting notes, responding to questions both in the moment and as follow ups.
- Finance: Support the finance process on the account ensuring your contributions are smooth and error-free, obtain POs in an accurate and timely manner, ensuring the PO tracker is kept up to date and that all spend commitments are adhered to by the media teams. Ensure that total invoice amounts are checked within budget at month end, and no unbilled media is built up. Support Vodafone goods receipting process alongside the team. Prioritise swift resolution of any existing issues.
Planning responsibilities:
- Work as a team with the Client Director, Strategy/Planning Partner and Account Directors to develop strategic recommendations that provide consumer focused solutions to client business challenges.
- Assist this process by mobilising appropriate resources from across the network, utilising our agency tools and insight, and applying your knowledge of our clients business.
- Support briefing of all planning solutions into specialist teams both in agency and inhouse and effectively assist translation of strategic plans into strong and innovative activation.
- Supported by the senior team around you continue to build your planning expertise by developing a strong grasp of media theory, and consulting multiple sources to validate & support media recommendations.
CLIENT ALLOCATION
The role will be allocated to the following clients, split as follows: Vodafone 100% Reports into Client Director, Client Partner Supported by 2x AD, 2x AM, 1x Exec, Planning Partner, Strategy Partner.
Location: London Brand: Carat Time Type: Full time Contract Type: Permanent
Planning Manager employer: Dentsu
Contact Detail:
Dentsu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planning Manager
✨Tip Number 1
Familiarise yourself with Vodafone's recent campaigns and their innovative approach to client relationships. Understanding their unique business model will help you demonstrate your alignment with their values during interviews.
✨Tip Number 2
Network with current or former employees of Vodafone or Carat on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your project management skills by preparing examples of how you've successfully managed multiple campaigns or projects simultaneously. Be ready to discuss these experiences in detail during interviews.
✨Tip Number 4
Brush up on your knowledge of the Dentsu CCS suite of tools, as familiarity with these resources will be crucial for the role. Consider taking online courses or tutorials to enhance your proficiency before applying.
We think you need these skills to ace Planning Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Planning Manager role at Vodafone. Focus on your project management abilities, client servicing expertise, and any experience with media campaigns.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for innovative media campaigns and your understanding of Vodafone's business. Mention specific examples of how you've successfully managed projects or built client relationships in the past.
Showcase Your Planning Skills: In your application, emphasise your familiarity with planning tools and methodologies. Discuss how you have used data to inform campaign strategies and how you can contribute to the team’s success at Vodafone.
Highlight Team Collaboration: Since the role requires working closely with various teams, illustrate your ability to collaborate effectively. Provide examples of how you've worked in a team environment to achieve common goals, especially in high-pressure situations.
How to prepare for a job interview at Dentsu
✨Understand Vodafone's Legacy
Before your interview, make sure you know the history of Vodafone and its innovations in mobile communications. Being able to discuss their first mobile call or text message shows your genuine interest in the company and its culture.
✨Showcase Your Project Management Skills
Prepare examples from your past experiences where you've successfully managed multiple projects simultaneously. Highlight how you prioritised tasks and met deadlines, as this role requires excellent project management abilities.
✨Demonstrate Client Servicing Expertise
Be ready to discuss how you've built trusted relationships with clients in previous roles. Share specific instances where you managed client expectations and delivered outstanding service, as this is crucial for the position.
✨Familiarise Yourself with Planning Tools
Research the Dentsu CCS suite of tools mentioned in the job description. If possible, gain a basic understanding of how these tools work and be prepared to discuss how you would use them to optimise client responses during the interview.
