Network Account Manager - Maternity Cover

Dentsu’s iProspect Global team is expanding its client portfolio to include Carlsberg and William Grant & Sons. The role involves driving media excellence, managing global campaigns, and delivering operational support across multiple markets.

Role Purpose & Responsibilities

• Support the Carlsberg and William Grant & Sons global accounts in all aspects of account management, client relationships, digital reporting and project delivery with a key focus on managing our markets.
• Global campaigns & reporting
• Actively seen as a go‑to point of contact and operational lead on key Carlsberg global campaigns, across a range of different brands within the portfolio.
• Lead different IPB campaign reporting, owning end‑to‑end data pull through to final narrative, typically across paid digital media channels.
• Contribute to regular client status calls and global network calls, be a visible, vocal presence on the accounts and ensure markets are clear on priorities and expectations for global campaigns.
• Operational support on priority global projects
• Act as the operational backbone for key Carlsberg & WGS projects such as Sufficiency and Attention based planning; support senior colleagues to ensure frameworks are embedded within local markets.
• Collate best‑practice case studies of these workstreams from local markets and embed learnings into media plans, response to briefs, PCAs and reporting.
• Support and deliver against key projects in the WGS scope, including Total Social, Thought Leadership projects, the 1PD workstream, local market data collection, measurement and more.
• Account Management
• Strong communication and project management skills required to work collaboratively with our global team and colleagues across a wide range of local markets.
• Regular communication with markets, understanding of their priorities, gathering and sharing case studies and inspiration and driving deadlines.
• Ensure project status is up to date for weekly internal and client calls.
• Respond to network and clients in a timely and accurate manner.

Professional Skills

• Candidate should have experience working in a media agency globally or locally, with confidence in account management, strong communication skills and strong digital media experience is key for this role.
• Media and Insights skills
• Knowledge of the media planning process and how this applies to global clients.
• Ability to translate data & information across platforms, sources and markets and analyse for insights and conclusions which inform strategic priorities for Carlsberg and WGS.
• Communication
• Excellent communicator: verbal, written, presentation, listening skills with internal and external stakeholders both senior and junior.
• High level of attention to detail with all outputs.
• Teamwork
• Understands how to handle difficult and sensitive conversations within the network and with clients if required.
• Checks in for support where necessary and manages up.
• Ability to manage direct and virtual teams across the ecosystem.
• Self‑awareness and organisation
• Adopts energised and enthusiastic approach.
• Project management skills which draw up plans for delivery of work to deadlines, with all milestones plotted; follows up key deliverables to ensure timely delivery and proactively checks in to head off any risk.
• Ability to understand cultural nuances and adapt own style to fit; respects differences in culture, approach and skillset.
• Proficient with key tools (i.e., PowerPoint, Excel, etc.).

Inclusion and Diversity

We're proud to be different and that starts with our people. We believe in equal opportunities for everyone. We won't define people by their race, gender, sexual-orientation, age or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. That's what we care about. So, whether you're joining us, or looking to move to a different part of the business, we work hard to make sure we create equal opportunities for everyone.