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- Tasks: Lead the Holland & Barrett account, delivering innovative media strategies and campaigns.
- Company: Join Dentsu, a global leader in media and marketing solutions.
- Benefits: Competitive salary, flexible working, and a tailored benefits package.
- Why this job: Make an impact with top brands while developing your leadership skills.
- Qualifications: Experience in media planning and strong communication skills required.
- Other info: Dynamic team environment with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.
Carat, an award-winning media, content and branding agency that uses its peerless understanding of the passions, motivations, and behaviours of real people to bring brands and their customers together. Carat is privileged to work with some of the most eminent companies in the world.
We’re hiring for a Client Account Director as part of Carat in Manchester on a 12 month Maternity Cover.
Purpose of the Role
The role of Client Account Director (FTC) at Carat will focus on the Holland & Barrett account and is responsible for all the activity they put into market across retail and performance. Ensuring that we continue to deliver best in class activation at pace for them. This position is a key liaison between Carat and Holland & Barrett, overseeing the development and execution of tailored media strategies to meet the client's business objectives, as well as developing and advancing best practice in how we deliver great work across all campaigns. The Client Account Director plays a pivotal role in fostering strong client relationships, guiding a team of talented professionals, and ensuring the successful implementation of media campaigns. By leveraging market insights, industry expertise, and innovative thinking, the Account Director shapes the direction of media plans, optimises campaign performance, and ultimately contributes to the growth and success of both the client's business and the agency. The Client Account Director reports to the Client Director, collaborating closely to align strategies, drive innovation, and ensure the delivery of outstanding service to Holland & Barrett.
Key Responsibilities
- Client Relationship Management: Lead the Holland & Barrett account as the primary contact, building strong stakeholder relationships aligned to business goals.
- Strategic Media Leadership: Own and deliver integrated media strategies informed by insight, research, and market trends.
- Planning & Collaboration: Work closely with internal teams and media partners to deliver high-quality, innovative plans.
- Campaign Delivery & Optimisation: Manage end-to-end digital-led campaigns across paid social, search, display, and partnerships to hit KPIs.
- Performance & Reporting: Track performance, extract insights, and present clear recommendations to clients.
- Team Leadership & Development: Manage and develop account teams, driving performance, collaboration, and growth.
- Best Practice & Process Improvement: Champion agency standards and continuously improve ways of working with the Client Director.
- Financial & Commercial Management: Oversee budgets, forecasts, and billing to ensure accuracy and profitability.
Qualifications + Skills
- Industry Experience: Proven experience in media planning, account management, or related roles within a media agency or marketing environment.
- Digital Media Expertise: Strong understanding of the digital media landscape, with hands-on experience using digital platforms, tools, and channels.
- Client & Commercial Impact: Proven track record of managing client relationships, driving account growth, and delivering successful media campaigns.
- Communication & Influence: Excellent written and verbal communication skills, with the ability to present ideas persuasively and build strong relationships with clients and internal teams.
- Leadership & Talent Development: Demonstrated experience leading, coaching, and developing teams to achieve high performance.
- Analytical & Planning Rigor: Highly analytical and data-driven, with the ability to interpret insights, justify planning decisions using research, and apply core planning principles.
What we offer
This is a Maternity Cover (12 Months). The team is based in our Manchester office but operates under flexible working arrangements. The team are currently in the office every Tuesday and Thursday. As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.
Inclusion and Diversity
At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities. We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work. We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at accommodations@dentsu.com, quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.
Location: Manchester - Bonded Warehouse
Brand: Carat
Time Type: Full time
Contract Type: Fixed Term Contract (Fixed Term)
Client Account Director - Maternity Cover in Manchester employer: Dentsu
Contact Detail:
Dentsu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Director - Maternity Cover in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might have insights into Dentsu or Carat. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching Holland & Barrett and their recent campaigns. Show us you’re not just another candidate; demonstrate your passion for their brand and how you can contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to discuss your previous experiences and how they align with the role of Client Account Director. We want to hear about your successes and how you’ve driven results in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the team at Carat.
We think you need these skills to ace Client Account Director - Maternity Cover in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in media planning and account management. We want to see how your skills align with the role of Client Account Director, especially your ability to build strong client relationships.
Showcase Your Digital Expertise: Since this role involves managing digital-led campaigns, don’t forget to mention your hands-on experience with digital platforms and tools. We’re keen to know how you’ve used these to drive successful media campaigns in the past.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language to communicate your ideas and experiences. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Dentsu
✨Know Your Client Inside Out
Before the interview, dive deep into Holland & Barrett's business model, values, and recent campaigns. Understanding their brand will help you articulate how your experience aligns with their goals and demonstrate your genuine interest in the role.
✨Showcase Your Media Savvy
Be prepared to discuss your experience with digital media strategies and how you've successfully managed campaigns in the past. Bring specific examples that highlight your analytical skills and ability to optimise performance based on insights.
✨Demonstrate Leadership Skills
As a Client Account Director, you'll be leading teams. Share examples of how you've developed and motivated teams in previous roles. Highlight your approach to fostering collaboration and driving high performance among team members.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and strategic thinking. Prepare scenarios where you've had to navigate challenges in client relationships or campaign management, and explain how you achieved successful outcomes.
