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For Companies At a Glance
- Tasks: Lead client transformation projects and drive innovative solutions for top brands.
- Company: Join Dentsu, a global leader in integrated growth and transformation.
- Benefits: Enjoy flexible working, competitive salary, and a tailored benefits package.
- Why this job: Make a real impact on client success while developing your project management skills.
- Qualifications: Experience in media or professional services with strong organisational skills.
- Other info: Diverse and inclusive workplace that values your unique contributions.
The predicted salary is between 36000 - 60000 £ per year.
Dentsu is an integrated growth and transformation partner to the world's leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.
We are hiring for a Project Manager to join our Team in London.
Purpose of the Role
This is a new role within our Client Transformation team, under the Executive leadership from our Executive Vice President of Client Transformation. As the Project Manager, you will be responsible for the management and execution of critical processes and improvement initiatives that enable us to deliver integrated solutions that drive client success. The Project Manager will oversee the end-to-end coordination and execution of Client Business Planning (CBP) processes, ensuring timely delivery of milestones and smooth facilitation of all subsequent check-in points. This includes annual planning cycle, quarterly client reviews, pipeline monitoring, and data-driven interventions. Alongside this, the role will manage the Integrated Client Lead (ICL) community and contribute to improvement initiatives that enhance planning, governance, and success tracking across the client portfolio. We are looking for a strategic thinker, who is as equally skilled at managing tactical plans, as they are at critical thinking and making strategic recommendations on priorities and next steps for success.
Client Business Planning (CBP) process and governance
- Own the CBP timeline, deliverables, and governance standards.
- Coordinate milestone events such as CBP kick-off, reviews, and submission.
- Monitor adherence to CBP processes and intervene where risk is indicated.
Client Management
- Facilitate the quarterly client review process through coordination of stakeholders, alignment to strategic objectives and management of discussion and actions agreed.
- Monitor application of best practice pipeline management and elevate issues to leadership as needed.
- Ensure that externally led client relationship health consultancy is integrated into the client review process; that relevant meetings are scheduled, actions are monitored and reviewed, and that any gaps in visibility or insight are escalated to leadership.
- Work with the Growth and Insights team to understand where intervention is required and prepare reports and recommendations for next steps.
- Recommend enhancements to planning and governance frameworks.
Client Lead Community Management
- Organize and manage the monthly connect sessions and other engagement initiatives for our client leads.
- Act as a central point for communication, agendas, stakeholders and follow-ups within the Client Lead community.
Improvement Initiatives & Success Tracking
- Track and monitor success measures, providing regular updates to leadership.
- Use your proximity to the client teams and processes, to make recommendations to improve ways of working, aligned to strategic objectives.
- Oversee the design and delivery of improvement projects.
Qualifications + Skills
- Media experience, ideally from a professional services background and/or experience operating within global, matrixed organisations.
- Strong organizational and communication skills, and comfortable working with Executive-level priorities and stakeholder groups.
- Familiarity with strategic planning and client management processes, across multi-market client models.
- Experience maintaining alignment across multiple teams and functions including Client teams, Executive sponsors, Commercial, Finance, HR, Technology and Enablement.
- Ability to balance tactical and strategic mindset to project management, demonstrating proactivity and a detail-oriented mindset, with the ability to operate with rigor and flexibility as required.
- Understanding of change management and fostering strong relationship between project management and change.
What We Offer
This is a permanent role. The team is based in our London office but operates under flexible working arrangements. The team are currently in the office every Tuesday and Thursday. As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs.
Inclusion and Diversity
At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities. We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work. We recognise the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at accommodations@dentsu.com, quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.
Location: London
Brand: Dentsu Solutions
Time Type: Full time
Contract Type: Permanent
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Project Management and Information Technology
Industries: Advertising Services
Project Manager - Client Transformation in London employer: Dentsu
Contact Detail:
Dentsu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager - Client Transformation in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Project Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Dentsu values innovation and collaboration, so think about how your experience aligns with their mission. We want to see you shine!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in project management and client transformation can drive success at Dentsu. We love hearing about your strategic thinking and problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Remember, we’re rooting for you!
We think you need these skills to ace Project Manager - Client Transformation in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Project Manager role. Highlight your experience in client management and strategic planning, as these are key for us at Dentsu.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about client transformation and how your background makes you the perfect fit for our team.
Showcase Your Organisational Skills: As a Project Manager, organisation is crucial. In your application, give examples of how you've successfully managed projects or processes in the past, especially in a fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Dentsu
✨Know Your CBP Inside Out
Make sure you understand the Client Business Planning (CBP) process thoroughly. Familiarise yourself with the timeline, deliverables, and governance standards. Being able to discuss how you would manage these aspects will show that you're ready to hit the ground running.
✨Showcase Your Strategic Thinking
Prepare examples of how you've balanced tactical plans with strategic recommendations in previous roles. Dentsu is looking for someone who can think critically about priorities and next steps, so be ready to share your thought process and decision-making skills.
✨Engage with Stakeholders
Demonstrate your ability to coordinate with various stakeholders by discussing past experiences where you facilitated meetings or managed discussions. Highlight your communication skills and how you ensure alignment with strategic objectives, as this is crucial for the role.
✨Be Ready to Discuss Improvement Initiatives
Think about ways you've contributed to improvement initiatives in your past roles. Be prepared to talk about how you tracked success measures and made recommendations for enhancements, as this aligns perfectly with what Dentsu is looking for in a Project Manager.
