Insights Manager - Fully Remote in London

Job Description:Role OverviewWe are looking for an Insight Manager to join our growing insights team and play a pivotal role in driving strategic research across our diverse portfolio of clients spanning sports, music and entertainment with both brands and rights holders. As an Insight Manager, you will lead research initiatives across multiple disciplines, and we are seeking someone who has a diverse range of experience and an appetite to expand their expertise. Two of the key services our clients require are partnership valuation and consumer research (including brand health and audience research). You will set high-performance standards for yourself and your peers, ensuring we continuously improve how we work and what we deliver.Champion a consumer-centric mindset by elevating data into deep, actionable insights that drive strategic decisions.Partner with client teams and our clients directly to shape the research questions that matter most, then use insight to answer them with clarity and purpose.Lead research that matters: Run focused, fast, and meaningful research using the best agile tools and trusted agency partners to deliver deep consumer understanding and brand health tracking.Shape and apply consumer segmentation frameworks grounded in behavioural science, creating actionable audience profiles that guide strategic decisions.Transform complex data into clear, compelling narratives that drive action and inform strategic recommendations.Work hand-in-hand with commercial and product teams to develop compelling propositions grounded in real human insight, not assumptions.Lead compelling client presentations and internal stakeholder updates that bring insights to life and inspire action through excellent storytelling and data visualisation.Own research tools and capabilities: Act as the expert on key research platforms and tools, managing updates, quality standards, and agency partnerships to ensure best-in-class delivery.Client Servicing & Account Management:Manage day-to-day and strategic relationships with clients, setting the tone for client servicing excellence, preparing proposals, and leading status calls and updates.New Business & Marketing:Pro-actively support new biz function by participating in new client proposals and pitch processes.Pro-actively look at development of new tools and services to be offered to potential clients.Support the agency marketing plan with data and insights.Self-Development:Seek out and actively learn new skills (through relevant training, webinars etc.) Plan and agree short- and long-term goals with your line manager, drive your own career development.People Management:Act as a mentor and coach to your direct reports to help them develop in their role and career, promoting an inclusive environment where everyone’s voice can be heard.Provide regular on the go feedback and regular structured 121’s which focuses on performance.Discuss and agree clear performance objectives and L&D opportunities, which supports both the business and your direct reports personal ambitions, identifying areas of strengths and weaknesses.You combine deep research expertise with commercial acumen and the ability to influence senior stakeholders. Proven experience in a client-side insight function or leading research agency, having led insight projects across a wide range of research capabilities and methodologies.Strong understanding of consumer, customer and market research methodologies including segmentation, attitudinal, behavioural and partnership valuation research, with particular knowledge of first-party data capture, management and application in sports and entertainment contexts.Experience leveraging self-service research tools, AI-driven insight solutions, and managing third-party research agencies to deliver best-in-class insights.Excellent storytelling, data visualisation and presentation skills, with the ability to create succinct, impactful communications that drive action and influence senior stakeholders.Experience working on partnership valuation studies, brand health tracking, audience segmentation, or consumer research programmes across quantitative or qualitative researchDemonstrable experience in project management and client servicing excellenceStrong proficiency with research and analytics tools and platforms, including first-party data platforms and customer data management systems used in sports and entertainment (e.g. A team mentality, building high performing teams both through line management and brilliant project work.Why this is the right place for youMKTG is a global integrated agency that helps brands understand and connect with their audiences. We combine creative excellence with deep research capabilities to deliver insights that drive strategic decisions. We have partnered with some of the world's biggest brands to unlock consumer understanding and business value through data-driven insights.We are part of Dentsu, a global network of integrated companies. Our insights team works across diverse sectors, bringing together research expertise, data analytics, and strategic thinking to deliver transformative business insights.What We OfferAs part of this exciting opportunity, we offer competitive compensation, professional development support, and a collaborative working environment. We're committed to flexible working arrangements and provide support for your growth and wellbeing. Inclusion and DiversityAt Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. We recognise the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at accommodations@dentsu.LI-Hybrid #MKTGEMEALocation:LondonBrand:Dentsu Sports AnalyticsTime Type:Full timeContract Type:PermanentSummaryLocation: LondonType: Full time