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For Companies At a Glance
- Tasks: Lead commerce strategy and drive innovative solutions for top brands.
- Company: Join Merkle, a leader in digital transformation and commerce solutions.
- Benefits: Enjoy competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Shape the future of commerce with cutting-edge technology and impactful strategies.
- Qualifications: 6+ years in commerce tech, strong pre-sales or consulting experience required.
- Other info: Diverse and inclusive workplace with a focus on innovation and collaboration.
The predicted salary is between 36000 - 60000 Ā£ per year.
Join Merkle's Design Experience, Content Platforms & Commerce (DXC) solutions team as a transformation leader responsible for shaping Commerce preāsales capabilities across a variety of ecosystems. You will own strategic businessāled solutioning for RFPs, RFIs, proactive client engagements and existing programs, ensuring Merkle stays ahead of platform innovations and monetisation opportunities while driving multiāyear commerce strategies.
Key Objectives
- Revenue Growth
- Coāown Revenue Growth opportunities across NetāNew Logo and Existing Clients.
- Underpin Existing Client commerce program strategy and revenue growth, including deep involvement in renewal strategies.
- Commerce Solution Leadership
- Lead Commerce transformation and solutioning powered by commerce ecosystems (Salesforce Commerce, Adobe Commerce/Magento, Shopify Plus, SAP Commerce, commerce tools, and other composable stacks).
- Shape digital strategy that underpins commerce scale, flexibility, and integration with broader DXC capabilities.
- Ensure solutions align to measurable outcomes such as conversion uplift, omnichannel enablement, speedātoāmarket, and operational efficiency.
- PreāSales Excellence
- Drive and own the commerce dimension of RFPs, RFIs, and pitches.
- Translate platform features (e.g. headless commerce, composable services, dynamic pricing, realātime inventory) into compelling business cases.
- Develop reusable commerce frameworks, demos, and accelerators that improve speed, consistency, and win rates.
- Innovation & Product Evolution
- Stay informed of product roadmaps, quarterly releases, and innovations from commerce vendors.
- Rapidly assess monetisation opportunities from new product launches and embed them into GTM propositions.
- Build strong relationships with platform partners (Salesforce, Adobe, Shopify, commerce tools, SAP, etc.) to coācreate GTM plays and strengthen ecosystem positioning.
- Client Advisory & Market Engagement
- Serve as a trusted advisor to client CIOs, CTOs, CDOs, and CMOs on commerce and digital engineering strategy.
- Lead and facilitate client workshops on commerce architecture, operating models, and innovation roadmaps.
- Represent Merkle externally at commerce partner events, industry forums, and client roundtables.
- Team Leadership & Capability Development
- Contribute to building a highāperforming preāsales community of commerce specialists.
- Drive and support enablement on commerce certifications, vendor releases, and emerging technologies.
- Help foster a culture of innovation, collaboration, and measurable client impact across the DXC solutions team.
Key KPIs
- Growth Impact: Contribution to new business revenue and existing account expansion.
- Solution Reuse & Scalability: Percentage of solutions reused across accounts and markets.
- Customer Impact: Evidence of transformation outcomes delivered to clients (NPS, costātoāserve reduction, revenue uplift).
- Win Rate: Improvement in RFP / pitch win rates.
- Team Engagement & Development: Measured through internal engagement surveys and career progression of team members.
Core Competencies & Experience
- Commerce Expertise
- Expertise in commerce platforms (Salesforce, Adobe, Shopify Plus, SAP Commerce, commerce tools, BigCommerce, etc.).
- Strong understanding of digital engineering practices: composable architectures, headless services, APIāfirst integration, cloudānative development.
- PreāSales & Solutioning
- Track record leading preāsales pursuits for large, complex commerce transformation programs (Ā£1MāĀ£10M+).
- Skilled at translating commerce and platform complexity into clear business outcomes and ROIādriven propositions.
- Innovation & Ecosystem Awareness
- Familiarity with commerce vendor product roadmaps and ability to identify monetisation opportunities from launches.
- Awareness of trends such as composable commerce, agentic AI in commerce, hyperāpersonalisation, and algorithmic CX.
- Commercial Acumen
- Skilled at structuring commerce solutions into profitable, ROIāfocused business cases.
- Strong ability to influence pipeline growth and win rates.
- Client Engagement
- Executive presence; able to advise senior stakeholders on commerce transformation and technology strategy.
- Confident facilitator of roadmap workshops and innovation sessions at CxO level.
- Leadership
- Experience in building, mentoring and inspiring communities of Commerce and UX preāsales professionals.
- Teamāorientated mindset with the ability to connect commerce, engineering and experience design disciplines.
Ideal Candidate Profile
- 6+ years' experience in business transformation and commerce technology, in either preāsales or consulting roles.
- Strong working relationships with leading vendors, for example: Salesforce, Adobe, Shopify, commerce tools, or SAP.
- Demonstrated success in supporting or leading commerce transformation engagements.
- Demonstrated ability to integrate commerce with design, content, and CRM into cohesive client propositions.
- Futureāfocused: excited by composable commerce, AIādriven decisioning, automation, and agentic models.
Inclusion and Diversity
At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. We strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work. We recognise the importance of workālife balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at accommodations@dentsu.com, quoting the reference number of the role that you are applying for.
Location: London
Brand: Merkle
Time Type: Full time
Contract Type: Permanent
Commerce Strategy & Platform Lead in London employer: Dentsu
Contact Detail:
Dentsu Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Commerce Strategy & Platform Lead in London
āØTip Number 1
Network like a pro! Get out there and connect with people in the commerce space. Attend industry events, join online forums, and donāt be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
āØTip Number 2
Show off your expertise! When you get the chance to chat with hiring managers or during interviews, make sure to highlight your knowledge of platforms like Salesforce and Adobe. Share specific examples of how you've driven revenue growth or led successful commerce transformations.
āØTip Number 3
Prepare for those tricky questions! Think about how you can translate complex commerce solutions into clear business outcomes. Practice articulating your thoughts on headless commerce and composable architectures so you can impress during interviews.
āØTip Number 4
Donāt forget to apply through our website! Weāve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows youāre genuinely interested in being part of our team at StudySmarter!
We think you need these skills to ace Commerce Strategy & Platform Lead in London
Some tips for your application š«”
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with commerce platforms and pre-sales excellence. We want to see how your skills align with the role, so donāt hold back on showcasing your relevant achievements!
Showcase Your Expertise: When writing your application, emphasise your knowledge of digital engineering practices and commerce ecosystems. Weāre looking for someone who can translate complex platform features into compelling business cases, so let that shine through!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key accomplishments and skills. Remember, clarity is key in making a strong impression!
Apply Through Our Website: We encourage you to submit your application directly through our website. Itās the best way for us to receive your details and ensures youāre considered for the role. Plus, it shows youāre keen to join our team!
How to prepare for a job interview at Dentsu
āØKnow Your Commerce Platforms
Make sure you brush up on your knowledge of key commerce platforms like Salesforce, Adobe, and Shopify. Be ready to discuss how these platforms can drive revenue growth and enhance client strategies. Showing that you understand the nuances of each platform will set you apart.
āØPrepare for Pre-Sales Scenarios
Since this role involves a lot of pre-sales activities, practice how you would approach RFPs and RFIs. Think about how to translate complex platform features into compelling business cases. Role-playing these scenarios can help you articulate your thoughts clearly during the interview.
āØShowcase Your Client Engagement Skills
Be prepared to discuss your experience advising senior stakeholders. Highlight specific examples where you've facilitated workshops or led discussions on commerce architecture. This will demonstrate your executive presence and ability to engage with C-level clients effectively.
āØStay Ahead of Industry Trends
Familiarise yourself with current trends in commerce, such as composable commerce and AI-driven decision-making. Being able to discuss how these trends impact business strategies will show that you're not just knowledgeable but also forward-thinking, which is crucial for this role.
