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- Tasks: Manage digital projects for a leading high street bank and optimise their website.
- Company: Join Dentsu Creative, a global agency driving transformative creativity.
- Benefits: Flexible working arrangements, inclusive culture, and endless personal growth opportunities.
- Other info: Collaborate with talented teams and make a real impact in a dynamic environment.
- Why this job: Be the key contact for clients and lead exciting digital projects.
- Qualifications: 2-5 years in digital project management with strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Please note that this is a 6-month fixed term contract role.
Dentsu Creative is a global creative agency network designed to unlock exponential growth for clients. We use Transformative Creativity as a differentiating, driving force to bring our capabilities together to positively impact people, businesses and society. Established in June 2022, Dentsu Creative is integrated with dentsu’s Media and CXM businesses in over 145 countries and regions, to offer Integrated Growth Solutions.
Role Purpose
We’re looking for a Digital Project Manager (Website and CMS) to join our team to work with one of Britain’s most well-loved high street banks. You will be responsible for managing the client's retainer and project work, making key website optimisations and improvements. In addition to this, you will also help manage some hosting and maintenance contracts for a series of clients, being the key agency point of contact for any requests or issues. This role is client facing and also requires management of a talented near shore development team as part of the Dentsu network. As a Project Manager, you will ensure the work is of the highest standard, delivered on time, and within the client budget. To do this, you will work collaboratively with Business Leadership, Project Managers, and other Dentsu departments, external agencies, and clients. Making things run smoothly and efficiently comes as second nature to you - a natural love of process and documentation, a keen eye for detail and a great communicator.
Life as a Project Manager at Dentsu Creative
- Be the main point of contact within the agency for a team of clients and their partners.
- Run a weekly client status meeting and maintain an up-to-date status sheet.
- Liaise with clients and other Dentsu teams to define the project scope and agree deliverables.
- Manage the client retainer and project budgets, opening service portal tickets and working closely with the design and development teams to ensure scope is managed effectively.
- Help solve issues that might block delivery and QA any work before final delivery.
- Managing client requests and rounds of feedback/amends in a timely manner.
- To assist with project-based documentation such as SOWs, cost estimates, timing plans ensuring they follow agency process.
- Act as the team support on projects, making sure that the design and development teams are aligned, and all project requests are clearly documented and actioned as required.
What You Bring
- 2 - 5 years’ experience in a similar digital/web project management role.
- Strong understanding of digital delivery (web, UX/UI, content, campaigns, platforms).
- Confident managing cross‑functional teams including design, development and strategy.
- Experience with Agile, hybrid or waterfall delivery approaches.
- Experience managing hosting and maintenance contracts and working with CMS and technology tools/suppliers such as Jira, Umbraco, AWS, data and analytics tools etc.
- Track scope, manage change control and flag risks early with clear mitigation plans.
- Delivery focused but also happy to drive process and WOWs changes to improve the day‑to‑day.
- Time management – High levels of organisation and brilliant at working in parallel on multiple projects.
- Incredible attention to detail and diligent QA’ing of any work before it leaves the building.
- A self‑starter with the ability to work independently.
- A diplomatic and confident communicator.
- Flexible and adaptable.
- Experience of working with a financial services client is beneficial but not essential.
- MS Office – Comfortable in MS Excel, Word and PowerPoint.
Working With Us
Joining Dentsu Creative, you will be part of a creative network, delivering ideas at the intersection of brand, culture, and commerce. In an age when brands are built and grown in altogether new ways we espouse humility alongside practical flexible problem solving. On your journey you will partner with inspiring people across the world and become part of a truly inclusive culture where everyone is given the opportunity to thrive and create the best work of their careers; always learning and always listening to shape ideas, create culture and change behaviour. By bringing together the capabilities, experience and relationships of our collective experts, the opportunities for personal growth and development are endless.
Inclusion and Diversity
At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities. We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work. We recognize the importance of work‑life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at accommodations@dentsu.com, quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.
Location: London
Brand: Dentsu Creative
Time Type: Full time
Contract Type: Fixed Term Contract (Fixed Term)
Digital Project Manager (FTC 6 months) employer: Dentsu Creative
Contact Detail:
Dentsu Creative Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Project Manager (FTC 6 months)
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills align with their needs. Remember, it’s all about showcasing how you can add value!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are speaking about your experience, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Digital Project Manager (FTC 6 months)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Digital Project Manager role. Highlight your experience in digital delivery and project management, especially with web and CMS projects. We want to see how your skills align with what we're looking for!
Showcase Your Communication Skills: Since this role is client-facing, it's crucial to demonstrate your communication prowess. Use clear and concise language in your application, and maybe share examples of how you've effectively liaised with clients or managed cross-functional teams in the past.
Highlight Your Attention to Detail: As a Project Manager, you'll need a keen eye for detail. In your application, mention specific instances where your attention to detail made a difference in project outcomes. This will show us that you understand the importance of quality assurance and documentation.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Dentsu Creative and our culture!
How to prepare for a job interview at Dentsu Creative
✨Know Your Digital Stuff
Make sure you brush up on your knowledge of digital project management, especially around web, UX/UI, and CMS tools. Familiarise yourself with platforms like Jira and Umbraco, as well as hosting and maintenance contracts. Being able to speak confidently about these topics will show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
As a Digital Project Manager, you'll be the main point of contact for clients and teams. Practice articulating your thoughts clearly and concisely. Think about examples where you've successfully managed client expectations or resolved issues, as this will demonstrate your diplomatic communication style.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you manage multiple projects simultaneously. Bring examples of how you've kept track of project scopes, budgets, and timelines. Highlight your attention to detail and any processes you've implemented to improve efficiency—this is key in a role that demands high levels of organisation.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to project management challenges. Think through how you would handle scope changes, client feedback, or team conflicts. Having a clear approach to problem-solving will show that you're delivery-focused and adaptable, which are crucial traits for this role.