Client Director: 6-12 Month FTC in Manchester

The purpose of this role is to provide strategic recommendations and manage all resources to ensure the Client’s marketing needs are met. They are viewed as a trusted advisor to the client, understand and articulate client business insights, and leverage them to contribute ways to move the business forward. The role involves leading and monitoring day-to-day activities, proactively identifying new business-building insights and opportunities, managing, motivating, and developing their team, and working with other departments to develop and execute strategies that will build the Client’s business.

The Client Director, Audiences & Culture is a senior, client-facing leader responsible for defining and delivering audience-led, data-driven marketing strategies for Dentsu UK’s clients. Reporting into the Head of Audiences & Culture, the role sits at the intersection of audience strategy, first-party data, identity, and marketing technology, with a clear focus on driving commercial value from clients’ data assets. This role leads the development and orchestration of first-, second-, and third-party audience strategies across paid media and owned channels, shaping acquisition, retention, and diversification approaches. The Client Director partners closely with media, strategy, planning, creative, and CXM teams to embed audience thinking across the full marketing ecosystem.

What you’ll do

• Define and implement first, second, and third-party consumer data strategy use cases to bring strategy to life for the client, focusing on driving value from the client’s own first-party data.
• Define and implement audience strategies for acquisition, retention, and diversification – primarily across paid media channels, with a secondary focus on owned channels (email, web, app, SMS) and how both work in tandem.
• Create and refine audience segmentation through data attribute analysis, data volume sizing, partner match rates, and wider brand target audience strategy.
• Define and oversee orchestration of first-party acquisition strategies for clients, including volume forecasting, value exchange identification, and testing, adhering to client’s privacy and consent policies.
• Build presentations defining the strategy for clients as well as Dentsu media, creative, and CXM teams.
• Collaborate cross-agency with strategy, comms, and planning teams to define the right audience strategy for clients.
• Strategically support clients to deliver value from proprietary audience products including dentsu.Audiences.
• Work with client teams to recommend the right technology to facilitate data usage in paid media, recommending tech roadmaps based on client’s objectives, maturity, and channel mix.
• Lead the audience test & learn agenda, track performance, and guide optimisations.
• Recommend the right data partnerships and paid media channels to be used within the Clean Room environment.
• Create audiences and segments within Clean Room partners for distribution to paid media channels, setting up the testing framework including control hold-out groups.
• Measure, analyse, and report on Data Clean Room audiences to inform future strategies and testing.
• Act as a thought leader, championing audience-first solutions within the organisation.
• Stay informed on industry trends, emerging technologies, and data strategies.

About you

• BA/BS degree or relevant combination of education and experience.
• 5+ years of agency experience in client-facing audience data-based strategy roles.
• Proven track record of defining and delivering data-driven marketing strategies.
• Experience with first, second, and third-party data solutions.
• Knowledge and hands-on experience using Data Clean Rooms (LiveRamp Safe-Haven, Infosum, Snowflake experience preferred).
• Strong verbal and written communication skills commensurate to deliver strategy to senior-level stakeholders.
• Proven, strong cross-functional and cross-agency management, interpersonal communication, and collaboration skills.

A Few Of The Benefits

• Great compensation package, private health & dental insurance, corporate discounts, and career development through Dentsu University, and free access to LinkedIn learning.
• 29+ days of annual leave (25 days of regular holidays, birthdays off, and 3 additional wellness days).
• Opportunity to volunteer for up to 2 days per year and agency closure between Christmas and New Year.
• Hybrid working schedule with flexible start/end hours.

Inclusion and Diversity

At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities. We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work. We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at accommodations@dentsu.com, quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.

About Dentsu

Taking a people-centered approach to business transformation, we use insights to connect brand, content, commerce, and experience, underpinned by modern creativity. As part of Dentsu Group Inc., we are headquartered in Tokyo, Japan, and our 65,000 employee-base of dedicated professionals work across four regions (Japan, Americas, EMEA, and APAC). Dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society. Diversity, equity, and inclusion sit at the heart of our Social Impact strategy – our fully integrated sustainability strategy which includes our ambition to build a fairer and more equal society, where everyone is equipped to thrive.