Senior Social Media Executive

Dentsu Creative is a global creative agency network designed to unlock exponential growth for clients. We use Transformative Creativity as a differentiating, driving force to bring our capabilities together to positively impact people, businesses and society. Established in June 2022, Dentsu Creative is integrated with dentsu’s Media and CXM businesses in over 145 countries and regions, to offer Integrated Growth Solutions.

Role Purpose

As Senior Social Media Executive, you’ll work closely with the wider social team and clients to support the delivery of always‐on social activity, helping to manage day‐to‐day workstreams. You’ll bring a mix of creativity and analytical thinking, with a strong understanding of the fast‐moving social landscape and the ability to spot performance insights and opportunities. Supported by a collaborative social team, this role offers the chance to develop your skills across a range of exciting food and beverage clients.

Responsibilities

• Stay up to date with the latest social media trends, platform updates and formats, translating these into relevant opportunities and recommendations for clients.
• Monitor and manage client social channels for consumer care queries, owning day‐to‐day responses and escalation processes with the support of the Social Media Manager.
• Identify, track and collate positive community engagement and external opportunities for clients to participate in wider cultural and social conversations.
• Use strong platform knowledge and a passion for social to compile daily trend and insight packs, tailored to individual clients.
• Support the Social Media Manager with weekly, monthly and quarterly reporting, pulling and analysing data to inform performance insights and optimisation.
• Support the Social Media Manager and Social Director with ad‐hoc client requests, ensuring responses are timely, accurate and strategically considered.
• Attend key client meetings where required, preparing agendas and capturing clear actions, notes and follow‐ups.
• Writing social media copy, with the ability to flex tone of voice across different brands and audiences.
• Support the Social Media Manager with briefing creative and creator teams, booking resource and ensuring ideas are translated into effective social content.
• Schedule and publish social content across client channels; experience using social publishing tools such as Brandwatch is beneficial but not essential.

What You Bring

• 1-2 years experience in a social media role.
• A complete understanding of the social media landscape.
• The ability to form and strengthen solid client relationships (having proof of this).
• Quick to absorb and analyse large amounts of information.
• Enthusiastic, energetic and imaginative.
• Approachable, outgoing and diplomatic.
• A clear communicator, in person and writing.
• Able to present ideas with conviction.
• A mix of both analytical and creative skills – you love understanding what’s working as much as you love thinking of ideas!
• Curious and keen to learn and develop new skills.
• Highly organised and flexible.
• Experience creating content for social media would be beneficial, but not mandatory.

Working With Us

Joining Dentsu Creative, you will be part of a creative network, delivering ideas at the intersection of brand, culture, and commerce. In an age when brands are built and grown in altogether new ways we espouse humility alongside practical flexible problem solving. On your journey you will partner with inspiring people across the world and become part of a truly inclusive culture where everyone is given the opportunity to thrive and create the best work of their careers; always learning and always listening to shape ideas, create culture and change behaviour. By bringing together the capabilities, experience and relationships of our collective experts, the opportunities for personal growth and development are endless.

What We Offer

• This is a permanent role.
• The team is based in our Manchester office but operates under flexible working arrangements. The team are currently in the office every Monday and Tuesday.
• As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.

Inclusion & Diversity

At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities. We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work. We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at accommodations@dentsu.com, quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.