Senior Manager, Hospitality & Events

Senior Manager, Hospitality & Events

Full-Time 40000 - 50000 £ / year (est.) Home office (partial)
Dentsu Aegis Network Ltd.

At a Glance

  • Tasks: Lead exciting F1 hospitality projects and manage event logistics for top-tier clients.
  • Company: Join a global agency that thrives on innovation in sports and entertainment.
  • Benefits: Competitive salary, flexible working arrangements, and opportunities for professional growth.
  • Other info: Dynamic team culture with a focus on diversity and inclusion.
  • Why this job: Be part of thrilling events and make a real impact in the world of sports.
  • Qualifications: Experience in event management and a passion for sports, especially Formula 1.

The predicted salary is between 40000 - 50000 £ per year.

We are looking for a Senior Manager, Hospitality & Events to join our team, working on major sports and entertainment sponsorships with a primary focus on global Formula 1 (F1) hospitality, supporting event strategy and all aspects of planning and successful execution for select Fortune 500 clients on our roster. This is an amazingly diverse position, and you will play an important role on a team that works with clients, external partners, and teammates to develop corporate hospitality across F1 on a global scale.

This role will see you work using your logistical knowledge to deliver against the client’s brief, working on behalf of a sponsor for Formula 1. You will be working as a key part of a wider project team, will work closely with the wider team in the US and have some on track events, so you’ll need to be comfortable and have the ability to travel frequently (both weekdays and weekends) and be flexible with hours of work to accommodate differing time zones. This role will report into Director, Hospitality & Events and is based in London.

Responsibilities

  • Hospitality Delivery: Advise clients on event strategies and project plan and manage all aspects of event planning including: Event logistics (room layouts, audio visual, F&B, decor, and signage). Guest experience (invitations, communication, gifting, and transportation). Venue research and contracting. Manage on-site vendors and oversee contractors. Run of show development, and programming and event scheduling. Budgeting (preparing and managing line-item budgets and managing event branding, collateral, on-site materials). Enforce company and client policies during execution and create client-ready event itineraries, staffing plans, and event recaps. Serve as the primary liaison with the race team partner that the client sponsors.
  • Client Servicing/Account Management: Manage day to day relationships with clients and lead client status calls/updates. Set the tone for client servicing excellence and oversee the standards set. Develop and author communication deliverables including event overviews, post event recaps, case studies, and recommendations to client-ready status.
  • Project Management: Take ownership on client projects and manage them from start through to completion, communicating project status with account leads, internal team and clients. Budget development, management, and reconciliation. Support directors with the management of resource and workloads across the team on designated projects. Adhere to excellent time management.
  • Administration: Ensure that timesheets for yourself and any direct reports are completed on time and accurately. Oversee and be the key point of contact for finance related activities on your accounts.
  • New Business Support: Support new business functions by participating in new client proposals and pitch processes. Look to build opportunities from current clients. Put together proposals and costings for small to mid-size projects with support from Directors. Support the agency marketing plan and input through social media. Contribute to agency thought leadership and external social promotion.
  • Culture & Values: Lead key culture initiatives and demonstrate the importance of our culture & values to the junior team.
  • Self-Development: Take interest in the wider industry to understand how sponsorships fits into it. Support junior members of the agency with developing their understanding of the industry and latest news.

What we're looking for:

  • In-depth knowledge of the event industry with a good understanding of the wider events landscape.
  • Formula 1 experience is essential along with an understanding of sport and working within sport/sponsorship.
  • Demonstrable experience in project management and client servicing excellence.
  • Experience in corporate hospitality management; able to both negotiate and manage suppliers, including F&B, creative, signage, audio visual, transportation, etc.
  • A strategic and logical thinker who can provide counsel to our clients and suppliers in delivering best in class solutions.
  • Experience managing and reconciling event budgets and finances; fiscally responsible with success overseeing large budgets and costs in detail.
  • Superstar project management skills, including MS Office suite.
  • A team mentality, contributing to high performing teams.
  • Ability to travel frequently, both weekdays and weekends.

Why MKTG Sports + Entertainment is the right place to do it:

MKTG Sports & Entertainment is a global integrated agency that help brands and rights holders move at the speed of fans. For over 20 years, we've ignited fandom and innovated activation in the world of sports and entertainment. We have strategised, created and driven partnerships for some of the world’s biggest brands and power brands in the making. With one aligned goal - make something worth noticing, engaging, liking, sharing and remembering.

We are part of Dentsu Sports International, a global sports network comprised of MKTG Sports & Entertainment and Dentsu Sports, a leading sports rights holder including federations, leagues, events, teams, and venues.

Inclusion and Diversity: At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities. We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work. We recognise the importance of work-life balance and are open to discussing flexible working arrangements for all roles.

If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at accommodations@dentsu.com, quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.

About dentsu: For over 120 years, innovation has been a core tenet of our offering - exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We're leading the way - helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way.

Location: London Brand: Mktg Sports Time Type: Full time Contract Type: Permanent

Senior Manager, Hospitality & Events employer: Dentsu Aegis Network Ltd.

Dentsu is an exceptional employer that fosters a dynamic and inclusive work culture, offering flexible working arrangements in vibrant locations like London and Manchester. As part of one of the world's largest digital-first media agencies, employees benefit from tailored professional development opportunities and the chance to collaborate with top-tier clients across various industries. Join us to lead innovative CRO and UX projects while being supported by a diverse team committed to continuous learning and growth.

Dentsu Aegis Network Ltd.

Contact Details:

Dentsu Aegis Network Ltd. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Manager, Hospitality & Events

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dentsu Aegis Network Ltd.. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Dentsu Aegis Network Ltd.

Don't be shy about reaching out to Dentsu Aegis Network Ltd. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Senior Manager, Hospitality & Events

Event Planning
Logistical Knowledge
Client Servicing
Project Management
Budget Management
Corporate Hospitality Management
Supplier Negotiation

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dentsu Aegis Network Ltd. and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Dentsu Aegis Network Ltd.

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!