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- Tasks: Create a welcoming atmosphere and manage client visits for an exceptional experience.
- Company: Leading marketing and communications firm in Manchester with a dynamic team.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Be the face of the company and make a lasting impression on clients.
- Qualifications: Over three years of customer service experience and strong administrative skills.
- Other info: Join a team dedicated to exceptional service and client satisfaction.
The predicted salary is between 28800 - 43200 £ per year.
A leading marketing and communications firm in Manchester is seeking a Front of House professional to support an efficient client journey from arrival to departure. You will manage client visits, ensure a welcoming atmosphere, and maintain the presentation of the workplace.
The ideal candidate has over three years of customer service experience, excellent administrative skills, and the ability to adapt to changing business needs.
Join a dynamic team dedicated to exceptional service and client satisfaction.
Front of House & Workplace Experience Lead in Manchester employer: Dentsu Aegis Network Ltd.
Contact Detail:
Dentsu Aegis Network Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House & Workplace Experience Lead in Manchester
✨Tip Number 1
Make sure you know the company inside out! Research their values, recent projects, and client testimonials. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations at the front of house. Role-playing with a friend can help you feel more confident and prepared to impress during the interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front of House & Workplace Experience Lead in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've created welcoming environments and managed client interactions in the past.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to reflect the specific skills and experiences that match the Front of House role.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Dentsu Aegis Network Ltd.
✨Know the Company Inside Out
Before your interview, do some homework on the marketing and communications firm. Understand their values, recent projects, and what sets them apart in Manchester. This will not only impress them but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
Since the role requires over three years of customer service experience, be ready to share specific examples of how you've gone above and beyond for clients in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your impact.
✨Demonstrate Adaptability
The job mentions the need to adapt to changing business needs. Prepare to discuss times when you've successfully navigated change or handled unexpected challenges. This shows that you're flexible and can thrive in a dynamic environment.
✨Create a Welcoming Atmosphere
As a Front of House professional, your role is to ensure a welcoming atmosphere. Think about how you would greet clients and manage their experience from arrival to departure. Practise a friendly yet professional introduction to convey your enthusiasm for the role.
