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- Tasks: Lead and strategise for the Infrastructure Managed Services team across UK&I and EMEA.
- Company: Join a dynamic team at Merkle, a leader in innovative tech solutions.
- Benefits: Enjoy a competitive salary, flexible working options, and career development opportunities.
- Why this job: Make a significant impact by driving cloud and platform innovations in a global environment.
- Qualifications: 10+ years in enterprise solutions with 5+ years in a managerial role.
- Other info: Collaborative culture focused on continuous improvement and technology excellence.
The predicted salary is between 43200 - 72000 £ per year.
The purpose of this role is to provide leadership and strategic direction of the Infrastructure Managed Services (IMS) team in the UK&I cluster as well as leading the Platform & Cloud teams across the EMEA region. The role reports to the EMEA IMS Lead and works closely with Global Infrastructure and IMS colleagues in all regions.
IMS delivers infrastructure and enabling services for client solutions generating revenues as described in the dentsu Master Services Set (MSS). Revenues are included in the CXM service line P&Ls.
Key accountabilities- Collaborates with client teams to capture requirements and deliver solutions throughout the sales and delivery lifecycle.
- Ensures that all client solutions are aligned with Global infrastructure and IMS policies, standards and best practices.
- Manages the UK&I IMS finances, including client revenue and IMS budget (UK&I IMS revenues of c£800, IMS budget c. £3m).
- Sets standards and ensures the governance and compliance of technology operations is upheld.
- Identifies and incorporates global trends into the creation of roadmaps to underpin the delivery of key technical programmes (e.g. Automation, AI, Infrastructure as Code).
- Works with partners to ensure the provision of modern, secure and integrated toolsets.
- Provides an escalation path for all IMS Operations in the UK&I as well as Platform and Cloud capabilities across the region.
- Oversees Regional Duty Management as part of the IMS global support model.
- Reports on key metrics including regional incident and request tickets.
- Leads and develops team. Key direct reports include cloud architects, DBAs, and the regional Duty Manager.
- Upholds and promotes dentsu’s core values and culture.
- Proven ability to understand client/stakeholder needs and transform them into world-class solutions that meet/exceed their respective expectations.
- Proactive, upbeat and collaborative communication style, with the ability to be direct, tactful, and transparent.
- Hands-on technology experience focused on solution delivery and platform optimisations.
- Demonstrable ability to engage all stakeholders in a positive, productive manner.
- Ability to develop and retain world-class technology talent.
- ITIL and relevant Cloud (AWS, GCP, Azure) certifications are highly desired.
- An understanding of emerging methodologies, technologies, architectures, products (primarily AWS, GCP and Microsoft technology stacks).
- Ability to assess and communicate technology budgets and delivery schedules.
- Ability and experience to develop and manage metrics that contribute to continuous improvement with regard to the quality of delivered services.
- Ability to optimise staff utilisation, ensuring they remain engaged and effective.
- Ability to travel within the EMEA region as needed.
- The suitable candidate will possess circa 10+ years of designing, building and supporting enterprise-class solutions operating in a 24/7 environment preferably across multiple countries.
- Within this, circa 5+ years in a managerial role with expert knowledge of cloud infrastructure and data platforms, as well as a good understanding of end-user, network, data centre technologies and information security.
Director UKI IMS and EMEA Platform & Cloud in London employer: Dentsu Aegis Network Ltd.
Contact Detail:
Dentsu Aegis Network Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director UKI IMS and EMEA Platform & Cloud in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. This will help you get comfortable with common questions and refine your answers, making you more confident when it’s time for the real deal.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Director UKI IMS and EMEA Platform & Cloud in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Director UKI IMS and EMEA Platform & Cloud role. Highlight your leadership experience and any relevant cloud certifications to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've led teams and delivered solutions in the past.
Showcase Your Communication Skills: Since this role requires a proactive and collaborative communication style, make sure your application demonstrates your ability to engage stakeholders effectively. We love seeing clear and concise writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Dentsu Aegis Network Ltd.
✨Know Your Stuff
Make sure you brush up on your knowledge of cloud technologies and infrastructure management. Familiarise yourself with AWS, GCP, and Azure, as well as the latest trends in automation and AI. Being able to discuss these topics confidently will show that you're not just a leader but also a hands-on expert.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you motivated your team to overcome them. This role is all about leadership, so demonstrating your ability to develop and retain talent will be key.
✨Understand the Financials
Since you'll be managing budgets and revenues, it's crucial to have a solid grasp of financial metrics. Be ready to discuss how you've managed finances in previous roles, including any experience with P&Ls. This will help you stand out as someone who can handle the business side of things.
✨Engage with Stakeholders
Think about how you've engaged with clients and stakeholders in the past. Prepare to share stories that highlight your proactive communication style and your ability to transform client needs into successful solutions. This will demonstrate your collaborative approach and your understanding of stakeholder management.
