Guest Experience Lead - Front of House

Guest Experience Lead - Front of House

Full-Time 31500 - 38500 £ / year (est.) No working from home possible
Dentsu Aegis Network Ltd.

At a Glance

  • Tasks: Welcome visitors and manage meeting room bookings while supporting the Workplace Experience team.
  • Company: Join Dentsu, a leading company in the hospitality and marketing sector.
  • Benefits: Permanent position with a standard daytime schedule and opportunities for growth.
  • Other info: Dynamic role with flexibility for exciting brand campaigns and client events.
  • Why this job: Be the face of the company and create memorable experiences for visitors.
  • Qualifications: Hospitality experience, strong communication, and IT skills required.

The predicted salary is between 31500 - 38500 £ per year.

Dentsu on-site Front of House role in London seeks a polished receptionist with hospitality experience to welcome visitors and support the Workplace Experience team.

You will manage meeting room bookings, operate the switchboard, and maintain digital displays to uphold brand standards.

The role requires strong administration, excellent communication, and IT skills, with flexibility for brand campaigns and client events.

It is a permanent, on-site position with a standard daytime schedule.

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Guest Experience Lead - Front of House employer: Dentsu Aegis Network Ltd.

Dentsu is an exceptional employer that fosters a dynamic and inclusive work culture, offering flexible working arrangements in vibrant locations like London and Manchester. As part of one of the world's largest digital-first media agencies, employees benefit from tailored professional development opportunities and the chance to collaborate with top-tier clients across various industries. Join us to lead innovative CRO and UX projects while being supported by a diverse team committed to continuous learning and growth.

Dentsu Aegis Network Ltd.

Contact Details:

Dentsu Aegis Network Ltd. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Experience Lead - Front of House

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dentsu Aegis Network Ltd.. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Dentsu Aegis Network Ltd.

Don't be shy about reaching out to Dentsu Aegis Network Ltd. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Guest Experience Lead - Front of House

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Teamwork
Adaptability
Customer Service

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dentsu Aegis Network Ltd. and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Dentsu Aegis Network Ltd.

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!