At a Glance
- Tasks: Lead global partnerships and drive transformative growth strategies for Heineken.
- Company: Join a leading agency group with a focus on innovation and collaboration.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Work in a high-performance culture with a focus on creativity and operational excellence.
- Why this job: Be at the forefront of media and technology, shaping the future for a global brand.
- Qualifications: 15+ years in media or marketing, with strong leadership and strategic skills.
The predicted salary is between 80000 - 100000 £ per year.
As the Global Client & Operations Lead, you will serve as the architect of the global partnership between our agency group and Heineken – our largest network client. This high‑profile, executive‑level role is designed for a visionary leader who can seamlessly bridge enterprise‑grade operations with transformative growth strategies. You will orchestrate our global capabilities across media, data, technology and business transformation, ensuring our operating model evolves ahead of the market to drive measurable business outcomes for Heineken worldwide.
Responsibilities
- Strategic Account Management & Client Partnership
- Elevate Senior Relationships: Cultivate trusted, peer‑level partnerships with Heineken’s global C‑suite and senior procurement leaders, acting as a strategic advisor who deeply understands their brand portfolio and commercial ambitions.
- Architect the Growth Roadmap: Design and execute the annual global business plan, translating Heineken’s long‑term business goals into a concrete roadmap for shared growth and network innovation.
- Commercial & Contractual Governance: Serve as the ultimate custodian of the global client P&L, expertly navigating complex global contracts, driving commercial health and achieving agreed‑upon financial targets.
- Expand Network Footprint: Proactively identify organic growth opportunities, cross‑sell and up‑sell the agency group’s diversified capabilities to expand our strategic footprint within the Heineken ecosystem.
- Operational Excellence & Business Transformation
- Support the Global Hub Model: Champion and optimise the newly established global hub ecosystem, establishing rigorous operational benchmarks to guarantee flawless, centralised delivery and execution.
- Modernise the Operating Model: Drive continuous business and marketing transformation by evolving our cross‑border infrastructure, ensuring agility, speed‑to‑market, and maximum resource efficiency.
- Integrated Solutions Orchestration: Break down internal silos to synthesise capabilities across Media and other agency practices, delivering unified, borderless solutions for the client.
- Data & Technology Pioneering: Embed data‑driven insights and emerging technology at the core of all client solutions, pioneering next‑generation approaches to media optimisation for a highly sophisticated advertiser.
- Leadership, Culture & Influence
- Govern a Borderless Matrix: Direct a high‑performing core global team while effectively influencing, inspiring, and aligning local market leaders, regional hubs, and client leads across priority markets.
- Foster a High‑Performance Culture: Build a culturally connected best‑in‑class global community dedicated to creative clarity and operational precision, consistently driving top‑tier Client Relationship scores.
- SME Integration: Act as the strategic conduit between specialised subject‑matter experts and the core client team, ensuring deep technical capabilities are seamlessly integrated into the broader account strategy.
- Selection Disciplines & Experience
- Enterprise Account Management: Proven track record of steering multi‑million‑pound global accounts within a major media or marketing services network, with specific experience managing complex, procurement‑led client relationships.
- Transformation‑Led Operations: Deep expertise in designing and optimising complex operating models, specifically centralising capabilities via global or regional hubs to drive delivery excellence.
- Matrixed Leadership: Exceptional emotional intelligence and political acumen, with a demonstrated ability to influence senior stakeholders and lead cross‑functional teams across a highly matrixed, global footprint.
- Experience & Qualifications
- Bachelor’s degree in Marketing, Advertising, Communications, Business, or related field.
- 15+ years’ experience in media, marketing, or communications roles, either client‑side or agency‑side.
- Strong experience within FMCG, consumer goods, lifestyle, or global brand‑led organisations preferred.
- Experience operating within international or matrixed organisations.
- Skills & Expertise
- Media & Digital Expertise: Strong understanding of media planning across global, regional, and local markets; deep knowledge of digital media ecosystems and leading global platforms including Meta and Google; experience using data, analytics, and measurement frameworks to drive media effectiveness and optimisation; understanding of media governance, agency management, and operational best practices.
- Stakeholder & Leadership Capability: Strong stakeholder management and influencing skills across multiple levels and functions; ability to navigate complexity and drive alignment across diverse global markets; excellent communication and presentation skills; strong project leadership and execution capabilities.
- Personal Attributes: Strategic thinker with a proactive, self‑starting mindset; agile, adaptable, and comfortable operating in fast‑changing environments; collaborative and relationship‑oriented, with the ability to influence without authority; passionate about media innovation, capability building, and continuous improvement.
Global Client Lead employer: Dentsu Aegis Network Ltd.
As a leading agency group, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. Located in a vibrant city, we offer competitive benefits, continuous professional development opportunities, and the chance to work with top-tier clients like Heineken, ensuring that every team member plays a pivotal role in driving innovative solutions and transformative growth. Join us to be part of a collaborative environment where your contributions are valued and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Global Client Lead
✨Dive Into Corporate Strategy Communities
Get yourself involved in online communities or forums focused on corporate strategy. Places like LinkedIn groups or specific Slack channels can hook you up with industry insights, trends, and many potential job leads. Don't hesitate to share your thoughts or ask questions; it’ll boost your visibility!
✨Attend Industry Conferences and Events
Keep an eye out for corporate strategy conferences or networking events in your area (or online!). These gatherings are gold mines for meeting hiring managers and making impactful connections. Plus, having a few good conversations can lead to job referrals at companies like Dentsu Aegis Network Ltd.!
✨Showcase Your Strategy Skills
Create content that showcases your knowledge of corporate strategy—think reports, blogs, or even video discussions. Sharing these on platforms like LinkedIn or Medium can demonstrate your expertise and make you stand out to employers looking for fresh talent.
✨Apply Directly Through Our Website
Don’t forget to apply for the Global Client Lead position at Dentsu Aegis Network Ltd. via our website! This shows your genuine interest, and who knows, you might just land that interview in a matter of days. Keep your application focused on how you can add value to their strategy team.
We think you need these skills to ace Global Client Lead
Some tips for your application 🫡
Show Us Your Strategic Thinking:When crafting your CV and cover letter, highlight your strategic analysis skills. Focus on past experiences where you've effectively assessed market trends or made impactful recommendations. Evidence-based achievements, like improving processes or contributing to significant projects, will help us see your potential for driving corporate strategy at Dentsu Aegis Network Ltd..
Tailor Your Narrative:Don’t just send us a generic application! Personalise your cover letter by connecting your experiences and aspirations to Dentsu Aegis Network Ltd.’s mission and goals. We love seeing candidates who genuinely understand what we do; share how your vision aligns with ours and what you can bring to the table.
Highlight Relevant Academic Credentials:In your CV, make sure to showcase your academic background, especially if you have qualifications in business, economics, or analytics. We appreciate candidates who can back up their skills with relevant degrees or certifications, so don’t be shy about flaunting those achievements!
Utilise Professional Language:While we want you to be yourself, remember that corporate strategy roles demand a level of professionalism in communication. Use clear and concise language in your application materials, ensuring that your ideas come across as well-structured and sophisticated. It’s all about making a great impression right from the written application stage!
How to prepare for a job interview at Dentsu Aegis Network Ltd.
✨Master the Numbers
Corporate strategy often involves data analysis and financial forecasting. Brush up on your quantitative skills, and be prepared to handle case studies or numerical problems during the interview. We might get questions about how to approach market trends or assess the performance of a hypothetical company — so practice these scenarios!
✨Know Your Frameworks
Familiarity with strategic frameworks like SWOT, PESTLE, or Porter’s Five Forces can set you apart. We should be ready to discuss how we’d apply these tools to real-world business situations — maybe even relating them to Dentsu Aegis Network Ltd.. This shows we’re not just theory-happy but can articulate our practical application.
✨Engage in Strategic Conversations
In a full-time role like this, it’s crucial to show that we're engaged and informed about current trends in the industry. Keep up with major news and prepare to discuss how recent developments could impact strategic decisions at Dentsu Aegis Network Ltd.. This will demonstrate our passion and proactive approach to the field.
✨Showcase Relevant Experience
Whether through internships or projects, we should highlight any experience that relates to corporate strategy. Have specific examples ready to talk about how we’ve contributed to strategic growth or improvements. It's about showcasing our unique journey and how it will bring value to Dentsu Aegis Network Ltd..
