At a Glance
- Tasks: Guide patients through their treatment journey and support them every step of the way.
- Company: Join Dentopedia Group, a modern dental network known for high-quality care and strong leadership.
- Benefits: Earn £12.71 per hour plus attractive commission, with discounts on treatments and seasonal gifts.
- Other info: Enjoy ongoing training, performance recognition, and fun staff events throughout the year.
- Why this job: Be part of a supportive team with real career progression in a growing organisation.
- Qualifications: Experience in patient-facing roles and excellent communication skills are essential.
The predicted salary is between 26500 - 39000 £ per year.
Job Type: Full-Time
Salary: Minimum wage £12.71 per hour & Attractive commission based on treatment plan sales
Join a Growing, High-Standard Private Dental Group
We are not just hiring a TCO. We are building a team of future leaders.
About Us
Dentopedia Group is a growing network of modern dental clinics delivering high-quality, ethical dentistry. With over 10 years of experience in private practice ownership, we are known for strong leadership, structured systems, and exceptional patient care. We are proud of our high staff retention and supportive team culture. Many of our team members have progressed into senior and leadership roles, and we actively promote from within. As we expand, we are seeking confident and commercially aware Treatment Coordinators to join our brand new, state-of-the-art premises and grow with a professional, forward-thinking group committed to raising standards. If you are looking for real career progression within an ambitious and supportive organisation, we would love to hear from you.
Role Overview
The Treatment Coordinator plays a key role in guiding patients through their treatment journey. You will support patients from initial enquiry through consultation to treatment acceptance, ensuring they feel informed, confident, and supported every step of the way. This is a patient-facing, performance-driven role that requires excellent communication, organisation, and follow-up skills.
Key Responsibilities
- Conduct non-clinical consultations with patients
- Explain treatment options, fees, and finance solutions clearly
- Support conversion of enquiries into booked consultations
- Follow up treatment plans to maximise acceptance
- Build strong rapport and trust with patients
- Work closely with dentists and nurses to coordinate treatment journeys
- Track performance metrics and report on conversion rates
- Manage patient communication via phone, WhatsApp, and email
- Ensure all patient records and consent documentation are accurate
- Support diary optimisation and clinic revenue growth
What We’re Looking For
- Previous experience as a Treatment Coordinator or similar sales/patient-facing role
- Confident communicator with strong rapport-building skills
- Comfortable discussing fees and finance options
- Highly organised with strong follow-up discipline
- Commercially aware while remaining ethical and patient-focused
- Professional appearance and confident presentation skills
- Able to work in a target-driven environment
- Confident using dental software and CRM systems
Why Join Dentopedia Group
- Clear systems and structured patient journeys
- Strong marketing support and consistent patient flow
- Supportive management and leadership
- Performance recognition and growth opportunities
- Opportunities for progression within a growing group
- Ongoing training and development
Requirements
- Right to work in the UK
- Excellent spoken and written English
- Strong organisational and time-management skills
- Confident discussing finance and treatment costs
- Professional and confident telephone manner
- Reliable, punctual and well-presented
- Able to work full-time Monday to Friday & Weekends with mutual agreement
Benefits
- Three fully paid staff events each year – Summer Event, Winter Event, and Christmas Party
- 50% discount on treatments for yourself at any Dentopedia clinic
- 20% discount for your family members and relatives
- Ad-hoc Amazon gift vouchers approved by CEO
- Seasonal gifts and Christmas bonus
Dental Treatment Coordinator (TCO) in Oxford employer: Dentopedia Group
Dentopedia Group in Oxford is an excellent employer, offering a supportive work culture that prioritises long-term patient relationships and professional growth. As a part-time Dental Hygienist, you will benefit from a collaborative environment with dentists and nurses, alongside perks like paid staff events, making it a rewarding place to advance your career in modern dentistry.
StudySmarter Expert Advice🤫
We think this is how you could land Dental Treatment Coordinator (TCO) in Oxford
✨Tip Number 1
Get to know the company inside out! Research Dentopedia Group, their values, and what makes them tick. This way, when you chat with them, you can show you're genuinely interested and align with their mission.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain why you’re the perfect fit for the Treatment Coordinator role. Highlight your experience in patient-facing roles and how you can help guide patients through their treatment journey.
✨Tip Number 3
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the team at Dentopedia Group.
We think you need these skills to ace Dental Treatment Coordinator (TCO) in Oxford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about becoming a Treatment Coordinator and how you can contribute to our supportive team culture.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience. Focus on your previous roles in patient-facing positions and any sales experience that aligns with what we’re looking for. This helps us see how you fit into our vision!
Be Clear and Concise:In your cover letter, keep it straightforward and to the point. Clearly explain your skills and experiences that relate to the key responsibilities of the role. We appreciate clarity and directness in communication!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our growing team!
How to prepare for a job interview at Dentopedia Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Treatment Coordinator inside out. Familiarise yourself with common dental procedures, treatment options, and how to discuss fees and finance solutions. This knowledge will help you answer questions confidently and show that you're serious about the position.
✨Showcase Your Communication Skills
As a TCO, you'll need to build rapport with patients. During the interview, practice clear and confident communication. Use examples from your past experiences where you've successfully engaged with clients or patients. This will demonstrate your ability to connect and support patients through their treatment journey.
✨Be Organised and Prepared
Bring a notepad with questions for the interviewer and jot down key points during the conversation. This shows that you're organised and genuinely interested in the role. Also, prepare to discuss how you manage follow-ups and track performance metrics, as these are crucial for success in this position.
✨Dress the Part
First impressions matter! Dress professionally to reflect the high standards of Dentopedia Group. A polished appearance will convey your seriousness about the role and align with the professional image they uphold. Remember, confidence starts with how you present yourself!
