At a Glance
- Tasks: Manage front-desk operations and provide exceptional patient care.
- Company: Join Dentopedia Group, a modern network of dental clinics with a supportive culture.
- Benefits: Earn £13 - £15 per hour, enjoy discounts on treatments, and participate in fun staff events.
- Other info: Flexible part-time hours with opportunities for career growth.
- Why this job: Be part of a growing team that values progression and professional development.
- Qualifications: Experience in dental reception or similar roles, strong communication skills, and attention to detail.
The predicted salary is between 13 - 15 £ per hour.
Dental Receptionist Location: Dentopedia Group Clinics
Schedule: Weekdays & Weekends
Job Type: Part‑time
Salary: £13 - £15 per hour, depending on experience
About Us
Dentopedia Group is a growing network of modern dental clinics delivering high‑quality, ethical dentistry. With over 10 years of experience in private practice ownership, we are known for strong leadership, structured systems, and exceptional patient care. We are proud of our high staff retention and supportive team culture. Many of our team members have progressed into senior and leadership roles, and we actively promote from within. As we expand, we are seeking professional and motivated Receptionists to join our brand new, state‑of‑the‑art premises and grow with a forward‑thinking group committed to raising standards.
Key Responsibilities
- Manage front‑desk operations and welcome patients professionally
- Answer phone calls, WhatsApp messages and online enquiries promptly
- Book, amend and manage appointment diaries efficiently
- Support conversion of enquiries into booked appointments
- Process payments and complete end‑of‑day reconciliation
- Maintain accurate patient records and ensure GDPR compliance
- Coordinate with dentists and nurses to ensure smooth daily workflow
- Handle patient queries and follow‑ups professionally
- Maintain a clean, professional and welcoming reception area
- Support diary optimisation and clinic performance
Requirements
- Previous experience in dental reception or similar front‑facing role
- Confident communicator with strong rapport‑building skills
- Comfortable discussing fees and appointment availability
- Highly organised with excellent attention to detail
- Calm and professional under pressure
- Commercially aware while remaining patient‑focused
- Confident using dental software and computer systems
- Professional appearance and positive attitude
Why Join Dentopedia Group
- Clear systems and structured patient journeys
- Strong marketing support and consistent patient flow
- Supportive management and leadership
- Opportunities for progression within a growing group
- Ongoing training and professional development
Essential Requirements
- Right to work in the UK
- Excellent spoken and written English
- Strong organisational and multitasking skills
- Confident using computer systems and digital platforms
- Professional and confident telephone manner
- Reliable, punctual and well‑presented
- Able to work Weekdays & Weekends with mutual agreement
Staff Benefits
- Three fully paid staff events each year – Summer Event, Winter Event, and Christmas Party
- 50% discount on treatments for yourself at any Dentopedia clinic
- 20% discount for your family members and relatives
- Ad‑hoc Amazon gift vouchers approved by CEO
- Seasonal gifts and Christmas bonus
Dental Receptionist / Dental Nurse in Marlow employer: Dentopedia Group
Dentopedia Group is an exceptional employer, offering a supportive and dynamic work environment where team members are encouraged to grow and advance within the organisation. With a commitment to high-quality patient care and a structured approach to operations, employees benefit from ongoing training, clear career progression opportunities, and a strong sense of community, all while enjoying competitive pay and generous staff discounts. Join us in our state-of-the-art clinics and be part of a forward-thinking team dedicated to raising standards in dental care.
StudySmarter Expert Advice🤫
We think this is how you could land Dental Receptionist / Dental Nurse in Marlow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dentopedia Group. Understand their values and what makes them tick. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your experience in dental reception or similar roles.
✨Tip Number 3
Dress to impress! Make sure you present yourself professionally for the interview. A polished appearance shows that you take the opportunity seriously and are ready to represent Dentopedia Group well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Dental Receptionist / Dental Nurse in Marlow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Dental Receptionist role. Highlight any previous experience in dental reception or similar front-facing roles, and don’t forget to showcase your organisational skills!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express why you want to join Dentopedia Group and how your background makes you a great fit. Keep it professional but let your personality show through!
Showcase Your Communication Skills:As a Dental Receptionist, strong communication is key. In your application, mention specific examples of how you've effectively communicated with patients or colleagues in the past. This will help us see your rapport-building skills in action!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our supportive team at Dentopedia Group!
How to prepare for a job interview at Dentopedia Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Dental Receptionist and the specific responsibilities at Dentopedia Group. Familiarise yourself with common dental terminology and the software they use. This will show that you're proactive and genuinely interested in the position.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and handling patient queries. Think about your previous experiences and how they relate to the skills required for this role. Practising with a friend or in front of a mirror can help boost your confidence.
✨Dress to Impress
First impressions matter! Dress professionally and ensure you look well-groomed. A polished appearance reflects your respect for the role and the company. Remember, you’ll be the first point of contact for patients, so looking the part is essential.
✨Show Your Personality
While professionalism is key, don’t forget to let your personality shine through. Dentopedia Group values strong rapport-building skills, so be friendly and approachable during the interview. Share anecdotes that highlight your communication skills and ability to handle pressure.
