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- Tasks: Guide patients through their treatment journey and support them every step of the way.
- Company: Join Dentopedia Group, a modern dental clinic with a supportive team culture.
- Benefits: Earn ÂŁ12.71 per hour plus attractive commission, with discounts on treatments for you and your family.
- Other info: Enjoy three fully paid staff events each year and ongoing training opportunities.
- Why this job: Be part of a growing team that values career progression and personal development.
- Qualifications: Experience in a patient-facing role and strong communication skills are essential.
The predicted salary is between 26500 - 35000 ÂŁ per year.
Location: Dentopedia Group Clinics
Schedule: Monday – Friday & Weekends
Job Type: Full-Time
Salary: Minimum wage ÂŁ12.71 per hour & attractive commission based on treatment plan sales
Join a Growing, High-Standard Private Dental Group
We are not just hiring a TCO. We are building a team of future leaders.
About Us
Dentopedia Group is a growing network of modern dental clinics delivering high‑quality, ethical dentistry. With over 10 years of experience in private practice ownership, we are known for strong leadership, structured systems, and exceptional patient care. We are proud of our high staff retention and supportive team culture. Many of our team members have progressed into senior and leadership roles, and we actively promote from within. As we expand, we are seeking confident and commercially aware Treatment Coordinators to join our brand new, state‑of‑the‑art premises and grow with a professional, forward‑thinking group committed to raising standards. If you are looking for real career progression within an ambitious and supportive organisation, we would love to hear from you.
Role Overview
The Treatment Coordinator plays a key role in guiding patients through their treatment journey. You will support patients from initial enquiry through consultation to treatment acceptance, ensuring they feel informed, confident, and supported every step of the way. This is a patient‑facing, performance‑driven role that requires excellent communication, organisation, and follow‑up skills.
Key Responsibilities
- Conduct non‑clinical consultations with patients
- Explain treatment options, fees, and finance solutions clearly
- Support conversion of enquiries into booked consultations
- Follow up treatment plans to maximise acceptance
- Build strong rapport and trust with patients
- Work closely with dentists and nurses to coordinate treatment journeys
- Track performance metrics and report on conversion rates
- Manage patient communication via phone, WhatsApp, and email
- Ensure all patient records and consent documentation are accurate
- Support diary optimisation and clinic revenue growth
What We're Looking For
- Previous experience as a Treatment Coordinator or similar sales/patient‑facing role
- Confident communicator with strong rapport‑building skills
- Comfortable discussing fees and finance options
- Highly organised with strong follow‑up discipline
- Commercially aware while remaining ethical and patient‑focused
- Professional appearance and confident presentation skills
- Able to work in a target‑driven environment
- Confident using dental software and CRM systems
Why Join Dentopedia Group
- Clear systems and structured patient journeys
- Strong marketing support and consistent patient flow
- Supportive management and leadership
- Performance recognition and growth opportunities
- Opportunities for progression within a growing group
- Ongoing training and development
Requirements
Essential Requirements
- Right to work in the UK
- Excellent spoken and written English
- Strong organisational and time‑management skills
- Confident discussing finance and treatment costs
- Professional and confident telephone manner
- Reliable, punctual and well‑presented
- Able to work full‑time Monday to Friday & Weekends with mutual agreement
Benefits
Staff Benefits
- Three fully paid staff events each year – Summer Event, Winter Event, and Christmas Party
- 50% discount on treatments for yourself at any Dentopedia clinic
- 20% discount for your family members and relatives
- Ad‑hoc Amazon gift vouchers approved by CEO
- Seasonal gifts and Christmas bonus
Dental Treatment Coordinator (TCO) in Dorchester employer: Dentopedia Group
Contact Detail:
Dentopedia Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Treatment Coordinator (TCO) in Dorchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the dental field and let them know you're on the lookout for a Treatment Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to confidently explain why you're the perfect fit for the TCO position. Highlight your communication skills and experience in patient-facing roles to really stand out.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from your conversation to remind them of your great fit for the team.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining Dentopedia Group. It shows initiative and gives you a better chance of landing that interview.
We think you need these skills to ace Dental Treatment Coordinator (TCO) in Dorchester
Some tips for your application 🫡
Show Your Passion for Patient Care: When writing your application, let us know why you're passionate about helping patients. Share any experiences that highlight your commitment to providing excellent care and support, as this is key for a Treatment Coordinator role.
Be Clear and Concise: We love a well-structured application! Make sure your writing is clear and to the point. Use bullet points if necessary to highlight your skills and experiences, especially those related to communication and organisation.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the TCO role at Dentopedia Group. Mention how your previous experience aligns with our values and goals.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Dentopedia Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Treatment Coordinator inside out. Familiarise yourself with common dental treatments, fees, and finance options. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a TCO, you'll need to build rapport with patients. During the interview, demonstrate your communication skills by engaging with the interviewer. Use clear, friendly language and be prepared to discuss how you would explain treatment options to patients.
✨Be Organised and Punctual
Arrive on time and bring any necessary documents, like your CV and references. Being organised shows that you can manage your time well, which is crucial for the role. You might even want to prepare a few questions about the clinic's systems and patient journey to show your interest.
✨Highlight Your Sales Experience
If you've worked in a sales or patient-facing role before, be ready to share specific examples of how you successfully converted enquiries into bookings. Discuss your approach to follow-ups and how you track performance metrics, as this aligns with the expectations of the role.